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93,585

Technical Customer Support Manager Jobs

Salary Range

$90K

$225K

Average Salary: $137,963
Customer Support Manager
$80K — $100K

Possess strong written and verbal communication skills—you can write a customer email or pick up the phone while expressing yourself clearly.Coach and manage Support Team Leads on people leadership, i...

Posted 5d ago

  •   5 - 7 years exp.  •  Education, Government & Non-Profit

Manager, Customer Support

Able to effectively lead through multiple ongoing projects and objectives, demonstrating strong judgment and adaptability when managing conflicting priorities...

Posted 3d ago

  •   5 - 7 years exp.  •  Enterprise Technology

Technical Support Manager

Manage and lead a team of Technical Support Engineers (TSEs) working with customers over chat, email, and phone.

Posted 4d ago

  •   Telecommunications & Hardware

Customer Support Manager
$80K — $100K

Lead a team of 10+ technical support specialists, Coach, mentor, and guide team members in delivering world-class customer support. Empower your team to effectively troubleshoot and resolve issues for...

Posted 1w ago

  •   Enterprise Technology

Customer Support Manager

Help customers troubleshoot and navigate through processes and bugs regarding software in an articulate way over email, chat, phone and in-person while meeting or exceeding stated service level agreem...

Posted 1w ago

  •   5 - 7 years exp.  •  Enterprise Technology

Manager, Technical Support

Drive daily incident management success from detection to resolution and dissatisfaction issues for customer accounts leading to ongoing enhanced customer experiences...

Posted Yesterday

  •   5 - 7 years exp.  •  Information Technology

Manager, Technical Customer Support
$80K — $100K

Knowledge of performance evaluation and customer service metrics. Conduct effective resource planning to maximize the productivity of resources (people, technology etc.)...

Posted 2w ago

  •   Telecommunications & Hardware

Customer Support Engineer

Provide global support for our worldwide customer base and manage simultaneous customer cases in a highly demanding environment. Logging and managing issues using appropriate management tools (Zendesk...

Posted 5d ago

  •   Less than 5 years exp.  •  Information Technology

Technical Support Manager
$150K — $200K
MIRRORRemote

Partner with Product, Engineering and other departments to collect reports, analyze and summarize information and trends and to propose recommendations for successful product engagement...

Posted 5d ago

  •   5 - 7 years exp.  •  Healthcare

Customer Support Director
$200K — $250K

Collaborate with cross-functional teams to share data-driven customer feedback and insights to help inform product, web, and marketing improvements.

Posted 5d ago

  •   8 - 10 years exp.  •  Food & Beverages

Customer Support Representative
$100K — $150K

Ownership and technical leadership end-to-end; design, development, validation and test automation, deployment, and support in production.

Posted 1w ago

  •   Less than 5 years exp.  •  Information Technology

Manager, Technical Support
$150K — $200K

Representing acting as first point of contact for all technical inquiries regarding ECM and its integration into external environments.

Posted 1w ago

  •   8 - 10 years exp.  •  Information Technology

Associate Customer Support Engineer

Create, document and track the progress of new customer issues as they become available. Troubleshoot and solve technical support issues with external customers...

Posted 4d ago

  •   Enterprise Technology

Manager, Customer Support

Manages a team maintaining and/or implementing software project(s) and/or internal systems. Defines, documents and manages scope, expectations, implementation approach, deliverables and acceptance tes...

Posted 2w ago

  •   5 - 7 years exp.  •  Information Technology

Sr. Manager, Technical Support

Develop and lead a team of Senior Technical Support Engineers, providing enterprise-level, world-class customer support, servicing customers and internal teams...

Posted 1w ago

  •   5 - 7 years exp.  •  Enterprise Technology

Clinical Applications & Customer Technical Support Manager

Work directly with Sales and Marketing management teams to coordinate messaging and sales force involvement as needed for customer support and regulatory issues...

Posted 2w ago

  •   8 - 10 years exp.  •  Healthcare

Technical Customer Success Manager
$80K — $100K

Manage weekly, monthly, and quarterly customer health metrics including user and vertical engagement, ROI, satisfaction, and success plans.

Posted 1w ago

  •   5 - 7 years exp.  •  Information Technology

Technical Support Engineer

Ability to work independently and self-motivated to continue improving technical skills during night shift. Experience using a case management system and keeping case records up-to-date. Work with Sa...

Posted 2d ago

  •   5 - 7 years exp.  •  Enterprise Technology

Technical Support Engineer

Provide technical assistance to customers via phone or email.Interact with various engineering and documentation groups in review of design specifications, test plans and other product literature...

Posted 4d ago

  •   Information Technology

Manager, Technical Product Support
$150K — $200K

Lead internal communication, liaison between Support/Client Experience and the Product Mgmt & Development teams, Participate in client calls, lead internal communication...

Posted 4d ago

  •   5 - 7 years exp.  •  Finance & Insurance

Customer Success Manager Executive Support

This position must have an expert level of understanding how to use and enable productivity tools including Zoom webinars, Audio/Visual technology (Video Conferencing and whiteboard capability, etc.)...

Posted Yesterday

  •   8 - 10 years exp.  •  Telecommunications & Hardware

Technical Support Engineer

The candidate must have a previous experience in technical support, be ready to learn and open to feedbacks coming from his peers and superiors. She/he should be feeling a high sense of ownership of t...

Posted 5d ago

  •   5 - 7 years exp.  •  Information Technology

Manager, Cloud Technical Support
$150K — $200K

Our Manager, Cloud Support position offers you an opportunity to learn exciting technologies which would enable you to support our customers. Critical thinking is something that you’ll leverage on an...

Posted 1w ago

  •   8 - 10 years exp.  •  Information Technology

Senior Customer Support Engineer

Listening to and understanding customer’s needs and assisting to meet those needs within the required timeframe.

Posted Yesterday

  •   11 - 15 years exp.  •  Telecommunications & Hardware

Technical Support Engineer

Provide general and technical application and system support to our client services and customer support teams, and serve as the initial escalation point from client services to development...

Posted 1w ago

  •   Enterprise Technology