Technical Support Manager Jobs in Ottawa, ON

Help us redefine technical support by owning high-impact escalations, leveraging AI tools, and mentoring junior team members. Collaborate across departments to enhance customer experience. Your expert...

Manage the end-to-end lifecycle of complex ELD compliance issues, driving resolution and product improvements while collaborating closely with customers, R&D, and support teams to ensure seamless oper...

Lead the charge in enhancing customer care and technical support for our diverse software solutions. Drive team performance, manage escalations, and ensure high-quality service delivery while fosterin...

Unlock potential by leading and scaling a global Sales Engineering team, driving technical sales strategy, and influencing product development while fostering cross-functional partnerships to enhance...

Champion project excellence as you manage resources, timelines, and stakeholders to deliver impactful solutions for the federal government. Leverage your expertise to drive projects from conception th...

Deliver successful outcomes by leading complex projects within the government sector. Oversee project development, manage resources, and engage stakeholders to ensure goals are met on time and within...

Lead the charge in project management, overseeing development and implementation within a government environment while ensuring compliance with established time and budget constraints...

Architect high-performance solutions as a Technical Manager, leading teams to develop cutting-edge IoT platforms while driving technical strategy and fostering a culture of innovation and collaboratio...

Empower cross-functional teams to drive technology innovation and strategy. Manage projects, foster SMB partnerships, and represent Canadian operations globally while implementing advanced tech soluti...

Transform technical support by providing effective solutions in a hybrid Microsoft 365 environment while delivering exceptional customer service and driving continuous service improvement through stru...

Explore your leadership potential by managing a diverse team of over 20 embedded software designers, ensuring high-quality delivery of complex firmware solutions and driving technical excellence acros...

Transform the Telematics Platform as a Lead Product Manager, shaping strategy and driving execution for vehicle data integration in key customer products, while collaborating across teams to tackle en...

Lead the charge in IT Service Desk management by ensuring high-quality support, fostering team collaboration, and sticking to ITSM processes while driving continuous improvement initiatives across Can...

Empower your career by leading the IT Service Desk, driving operational excellence and customer satisfaction across Canada while fostering a culture of continuous improvement and collaboration within...

Join as a vital operational partner, shaping governance and strategy within product development. Drive excellence in SDLC processes and integrate tools to support organizational growth and efficiency...

Lead the charge in shaping AI-driven customer experiences by architecting secure, scalable Google Cloud solutions. Play a vital role in innovation, driving advancements in conversational AI to enhance...

Transform customer experiences by providing expert technical support on Fortinet products, troubleshooting issues, analyzing configurations, and ensuring effective communication throughout case resolu...

Grow your career with a dynamic team that delivers exceptional technical support, troubleshooting, and customer education on advanced networking products, ensuring client satisfaction and seamless ope...

Champion quality and automation in a pivotal management role, driving test strategies and leading a talented team. Engage in hands-on development, collaborate across teams, and ensure the reliability...

Pioneer growth in healthcare solutions by driving sales of ophthalmic imaging equipment through strategic planning, relationship building, and effective presentations, while ensuring customer satisfac...

Partner with us to bridge business needs and technical solutions through effective analysis, user story translation, and API design, facilitating collaboration and enhancing system integrity in our di...

Build and lead a high-performing Customer Support team, enhancing processes and supporting complex inquiries. Cultivate a culture that emphasizes empathy, accountability, and technical proficiency in...

Lead transformative software development in System Management Infrastructure and Data Applications, ensuring timely project delivery, effective risk management, and compliance. Enhance cross-team coll...

Unlock potential by managing diverse projects, collaborating across teams, and enhancing client experiences to achieve exceptional results, while leveraging innovative tools for effective planning and...

Transform the lead generation landscape by optimizing our end-to-end lead engine, driving outbound campaigns, and developing a high-performing SDR team in a fast-paced SaaS environment...