Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$150K - $180K *

Contribute to infrastructure capacity planning by analyzing demands, optimizing software models, and collaborating across teams to deliver scalable solutions while managing complex trade-offs and driv...

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$98K - $122K *

Develop automation solutions and optimize manufacturing systems to enhance efficiency and reliability. Collaborate with teams to drive continuous improvement and ensure compliance with quality standar...

Stouffville, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Engage with key mid-market gas station clients to ensure outstanding customer satisfaction, drive onboarding processes, and proactively manage account health to prevent churn while identifying growth...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$88K - $105K *

Lead the charge in developing innovative upper body structures for automotive vehicles, ensuring compliance with safety standards and manufacturing requirements while coordinating cross-functional tea...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$140K - $230K *

Join us to drive product enablement by crafting compelling value narratives, aligning product capabilities with customer needs, and collaborating with cross-functional teams to enhance go-to-market st...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$85K - $95K *

Unlock your potential as a Quality Engineer, ensuring product compliance and supplier quality. Drive improvements in manufacturing processes and foster innovation by collaborating across teams. Chart...

Reposted 6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Unlock growth by leading automation projects in diverse industries as a Senior Process Automation Engineer. Collaborate with cross-functional teams on design, testing, and commissioning of industrial...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Lead the charge in designing and implementing industrial automation systems across diverse sectors. Drive project success as a technical expert, collaborating effectively within cross-functional teams...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$88K - $105K *

Advance the design and development of RF/microwave systems, supporting program teams from initial requirements to production, focusing on high-power pulsed RF amplifiers, ensuring compliance with qual...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$173K *

Pioneer innovative data solutions by designing and managing scalable data pipelines. Collaborate across teams to enhance data accessibility and governance, all while leveraging cutting-edge Big Data t...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $160K *

Lead the charge in driving customer success through technical leadership and innovation in fiber optic solutions. Manage a team, foster relationships, and translate market needs into impactful product...

2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$120K - $145K *

Lead customer support transformation by enhancing operational excellence and fostering partnerships. Drive team performance and implement strategies leveraging AI tools to improve service delivery and...

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Transform customer support operations, enhancing enterprise relationships through strategic leadership and innovative AI-driven solutions to optimize service delivery and efficiency...

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Shape the future of customer support in the automotive marketplace! Leverage your SaaS expertise to optimize operations, drive AI innovations, and enhance enterprise relationships for improved service...

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$156K - $261K *

Engage with engineering teams to translate user insights into platform design, utilizing your RF expertise. Collaborate across disciplines to enhance the user experience and drive innovation in semico...

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$60K - $108K *

Provide on-site IT support for clinicians, addressing technical issues effectively, coordinating resources, and ensuring operational efficiency in a clinical environment while maintaining strong custo...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$88K - $123K *

Champion the seamless functioning of manufacturing IT systems while driving continuous improvement initiatives. Collaborate with operations and IT to troubleshoot issues, maintain hardware/software in...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$74K - $92K *

Join a team that's dedicated to enhancing healthcare by delivering exceptional customer service. Collaborate across diverse teams to resolve complex inquiries and improve processes, making a tangible...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Engage in technical support and after-sales system building, driving quality improvement and customer satisfaction through your expertise, collaboration, and a commitment to excellence in service oper...

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$75K - $100K *

Drive successful technology deployments by leading on-site network projects. Be the customer liaison overseeing cabling installations and upgrades while collaborating with teams to ensure quality and...

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$80K - $110K *

Lead the charge in maintaining optimal performance of cutting-edge robotic systems through hands-on field servicing, diagnostics, and system upgrades while directly supporting customer satisfaction an...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Take ownership of technical leadership for our Applications Engineering team, driving high-quality solutions in electrical distribution equipment. Collaborate with Sales and Strategic teams to optimiz...

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $167K *

Join a team that's driving innovation in energy solutions through next-gen technologies. You'll oversee quality processes for products impacting AI data centers, ensuring manufacturing excellence and...

5 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$249K - $266K *

Unlock potential by architecting and managing advanced Splunk solutions, enhancing enterprise security, and collaborating with users to deliver effective data insights and troubleshooting support acro...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$66K - $111K *

The Field Service Technician is responsible for calibrating and adjusting electronic measurement and test equipment, including multi-vendor products. This role requires problem-solving skills in calib...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.