Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$72K - $93K *

Engineer solutions by installing and maintaining control systems to ensure customer satisfaction while enhancing operational efficiencies through strong technical support and hands-on troubleshooting...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

$70K - $125K *

Pioneer the engineering, operation, and enhancement of enterprise DDI services, focusing on DNS, DHCP, and IPAM for secure, high-performance networks. Collaborate with cross-functional teams to delive...

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$90K - $130K *

Contribute to impactful data center connectivity projects by managing the full project lifecycle, ensuring timely execution, quality standards, and collaborating effectively with cross-functional team...

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$70K - $95K *

Join a team that tackles mission-critical network challenges, ensuring resilient and secure IT infrastructure while supporting end-users with cutting-edge technology and system upgrades. Drive impactf...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Drive transistor optimization and yield improvement through device physics collaboration. Work closely with integration teams on advanced technologies to enhance reliability and manufacturability in s...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$45K - $121K *

Develop and execute comprehensive testing strategies to guarantee product quality while collaborating closely with development teams and stakeholders to optimize testing processes and automation frame...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $130K *

Optimize cloud operations and enhance infrastructure by leveraging automation, monitoring tools, and DevOps practices. Collaborate with teams to resolve complex technical issues while ensuring seamles...

4 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$70K - $95K *

Join an operations team that supports and enhances customer-facing platforms. This role involves application support, troubleshooting, and deploying modern web applications and APIs, requiring strong...

Calgary, ABIn-Person

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$75K - $95K *

Elevate your career by delivering secure, resilient network solutions while collaborating within a talented team. This role requires proficiency in troubleshooting, installation, and maintenance to en...

5 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$145K - $188K *

Drive impactful change in platform engineering by owning complex programs across Developer Experience and Infrastructure. Collaborate with teams to enhance developer productivity and ensure successful...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$145K - $155K *

Innovate solutions in a dynamic team environment, driving business growth through strategic technical sales support and customer engagement in the cloud and security sectors...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $150K *

Elevate our C++ systems software by designing and optimizing the core runtime. Collaborate across platforms to enhance performance and user experience, integrating advanced AI technologies with robust...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$83K - $108K *

Join a team that's shaping the future of Navy sensor systems by developing and testing advanced combat technology solutions. Collaborate with engineers to enhance military capabilities while gaining v...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$100K - $130K *

Transform product vision into impactful digital solutions by leveraging technical expertise and Agile methodologies. Collaborate with diverse teams to bridge client needs with actionable development s...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $130K *

Architect impactful product solutions by blending technical expertise with Agile practices. Drive collaboration across diverse teams, navigate requirement complexities, and enhance user experiences to...

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$100K - $130K *

Engage as a Senior Technical Product Lead to shape product strategy, drive agile processes, and collaborate with cross-functional teams. Leverage technical expertise to enhance user experiences and me...

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$97K - $199K *

Drive innovation by validating high-performance networking hardware in cloud deployments. Leverage expertise in hardware test methodologies and collaborate with cross-functional teams to ensure reliab...

4 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$140K - $209K *

Lead the charge in designing and developing complex ECS components, driving technical direction throughout the product lifecycle while mentoring junior engineers and collaborating across teams to achi...

Reposted 6 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$80K - $110K *

Develop and manage network systems while ensuring optimal performance and security. Engage with vendor support and troubleshoot issues, contributing to the mission of evaluating Navy capabilities in a...

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$90K - $130K *

Collaborate with Account Executives to drive sales in education, delivering tailored demos and managing technical reviews. You'll enhance client understanding of our solutions to elevate student succe...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$211K - $298K *

Lead the charge in the lifecycle of semiconductor test solutions, defining strategies and engaging with internal teams and suppliers to meet operational and technical needs. Drive accountability and t...

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$155K - $205K *

Solve complex engineering challenges by modernizing systems, ensuring high-quality software delivery and mentoring others while influencing global engineering standards in a collaborative environment...

Vancouver, BCIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$104K - $157K *

Manage and mentor a diverse engineering team to enhance CNC machining and manufacturing processes. Drive continuous improvement initiatives, optimize production capabilities, and support strategic man...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$191K - $214K *

Engage as a Senior Java Analytic Developer to collaborate with stakeholders, innovate analytics solutions, and enhance data integration for dynamic support of a critical geolocation mission...

6 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$70K - $95K *

Contribute to testing operations by launching, troubleshooting, and optimizing Telecom, RF, Industrial, and Medical product tests. Provide training, analyze data, and implement improvements while adap...

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.