Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$250K - $500K+*

Advance your career by developing cutting-edge Linux kernel drivers and system software for AI silicon. Collaborate with hardware and firmware engineers to ensure optimal performance and functionality...

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Join a team that's building innovative, AI-powered products that users love. Collaborate across design, product, and engineering to deliver high-quality experiences rapidly, while engaging directly wi...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$156K - $187K *

Elevate your career by designing and validating EMC solutions for electronic systems. Collaborate with cross-functional teams to drive compliance with industry standards and enhance product reliabilit...

Yesterday

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$135K - $160K *

Accelerate your career by designing and building AI-driven GTM infrastructure. Collaborate across engineering and revenue teams to automate systems and enhance efficiency, playing a key role in our ev...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $170K *

Take ownership of mechanical commissioning for a large data center project, leading a team through all phases from installation to final turnover to ensure project success and client satisfaction...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$89K - $105K *

Transform customer support by ensuring top-tier technical assistance for key clients, overseeing service performance, training users, and maintaining strong relationships while streamlining processes...

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$185K - $220K *

Grow your career with us as you lead reliability strategies critical for spacecraft. Collaborate with cross-functional teams, drive testing programs, and ensure mission success by integrating robustne...

1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$91K - $126K *

Empower production systems by modernizing software, troubleshooting issues, and ensuring seamless operations. Collaborate across teams to enhance accuracy, reliability, and quality while driving techn...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$91K - $126K *

Transform your career by enhancing critical software systems for production, focusing on calibration, testing, and legacy modernization while ensuring accuracy and reliability across various manufactu...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $150K *

Elevate your career by driving development and operational excellence of cutting-edge cloud storage solutions, collaborating across teams to deliver high-performance, resilient systems, and shaping th...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Optimize mission-critical HVAC systems in data centers to enhance efficiency and reliability. Collaborate cross-functionally, providing technical expertise and leadership for cooling system improvemen...

Toronto, ONIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$125K - $150K *

Champion the technical sales process across the Southeast, driving enterprise solutions while building trusted advisor relationships and delivering tailored security presentations to high-level stakeh...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$135K - $175K *

Empower innovative facility projects by leading mechanical design efforts, ensuring compliance with industry regulations, and delivering cutting-edge solutions in a highly collaborative environment. M...

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$180K - $210K *

Collaborate with multidisciplinary teams to design and maintain robust VoIP systems. Leverage advanced network engineering skills to optimize communication networks, ensuring secure and high-performan...

2 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$91K - $187K *

Join a team that's at the forefront of data center operations. As a Global Support Engineer, you'll enhance performance across multiple facilities, drive operational improvements, and lead incident ma...

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$91K - $187K *

Transform data center operations by leading support, enhancing performance, and driving continuous improvement initiatives. Collaborate globally to ensure effective issue management and streamline ope...

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$91K - $187K *

Contribute to operational excellence by managing data center performance, leading improvement initiatives, and collaborating with diverse teams to enhance reliability, efficiency, and processes across...

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$91K - $187K *

Unlock potential by leading operational excellence in data centers through performance analysis, support, and collaboration across global teams. Drive continuous improvement initiatives to enhance fun...

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$74K - $148K *

Unlock your potential by managing operations for a data center, optimizing performance and automation, and supporting expansion projects through collaboration. Drive continuous improvement while direc...

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$74K - $148K *

Elevate data center operations by optimizing performance, resolving complex issues, and driving continuous improvements. Lead expansions and installations while collaborating cross-functionally to ens...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$115K - $160K *

Unlock your potential while providing IT operations support for Azure environments. Engage in problem-solving, performance monitoring, and cybersecurity compliance, ensuring system reliability and sec...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $110K *

Partner with us to drive technical solutions that empower clients and optimize sales strategies. As a leader in pre-sales technical expertise, you will shape client engagement and ensure alignment of...

Markham, ONIn-Person

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Solve complex networking challenges as a Senior Network Infrastructure Engineer, leading hands-on projects to enhance operations, security, and performance in enterprise environments while ensuring re...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Partner with us to shape complex technology solutions and drive customer success. Utilize your expertise in IT sales and consulting to engage stakeholders, develop proposals, and ensure seamless proje...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $125K *

Optimize client engagement by unraveling complex tech needs and crafting tailored solutions. Collaborate across teams to ensure seamless project execution, driving satisfaction and business success th...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.