Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$110K - $130K *

Transform operational excellence at scale by designing and managing reliable Azure systems using GitOps and CI/CD practices. Drive innovation in cloud platforms through automation and enhance collabor...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Support operational excellence by driving automation, observability, and reliability for scalable Azure systems. Collaborate with teams on GitOps and modern CI/CD practices to enhance the payments eco...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Engineer innovative infrastructure solutions leveraging AWS and containerization to optimize operations. Collaborate with cross-functional teams while managing CI/CD pipelines for enhanced deployment...

2 weeks ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$120K - $145K *

Lead the charge in developing and managing a cutting-edge AWS platform, driving automation of infrastructure and CI/CD pipelines while ensuring system reliability and performance through effective col...

2 weeks ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$110K - $130K *

Drive your career forward by leveraging your extensive software engineering expertise to implement innovative cloud solutions and automated testing within a collaborative agile team...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $150K *

Lead the charge in ensuring top-tier customer quality and satisfaction by serving as the technical liaison with OEMs. Collaborate cross-functionally to investigate issues, implement corrective actions...

4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$132K - $220K *

Lead the charge in crafting the vision for our Platform SRE teams, ensuring ultra-low latency and reliability of our cloud-native stack while mentoring engineers and driving seamless operational excel...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$125K - $150K *

Lead the charge in shaping technical sales for enterprise security solutions, driving impactful engagements from initial contact to signed deal and forging critical relationships with key stakeholders...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$96K - $122K *

Shape cybersecurity initiatives that protect critical healthcare systems, collaborating with diverse teams to drive security engineering solutions and enhance operational effectiveness, while fosterin...

Toronto, ONIn-Person

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $170K *

Tackle challenges as you build and manage cloud infrastructure and CI/CD pipelines. Lead efforts in system health, security, and automation for our multi-location entertainment venues while optimizing...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$139K - $208K *

Elevate quality engineering by defining automation strategies and standards for our product portfolio. Mentor teams and lead testing practices across geographies, addressing complex challenges in mobi...

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Unlock potential by leveraging your 14 years of software engineering experience. Lead complex projects utilizing your expertise in Python and AWS. Partner with us to deliver innovative software soluti...

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$110K - $130K *

Champion software excellence through leadership and innovation, leveraging extensive experience to deliver cutting-edge solutions and drive project success in high-stakes environments while collaborat...

1 week ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$126K - $204K *

Create robust developer tooling that enhances productivity and reliability across a cloud-native engineering organization. Own the full end-to-end development lifecycle to ensure high performance and...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$126K - $204K *

Deliver high-scale cloud-native infrastructure for seamless developer tooling. Engage across teams to improve performance, reliability, and observability in the software development lifecycle, and dri...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$140K - $165K *

Transform high-impact retail solutions as a hands-on technical leader. Drive end-to-end solution delivery through hands-on coding, client engagement, and operational ownership while mentoring teams an...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$135K - $160K *

Champion the development of robust CI/CD pipelines, driving DevSecOps practices, automated security checks, and innovative release management strategies while leading a dynamic DevOps Engineering team...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Elevate your career by providing advanced technical solutions to complex operational issues, ensuring optimal performance of infrastructure, software, and databases while delivering exceptional custom...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $176K *

Collaborate with internal and external stakeholders to enhance customer engagement and technical guidance. Drive product adoption and sales success through effective pre-sales support, technical exper...

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$110K - $176K *

Join a team that's driving customer value through technical expertise and collaboration. This role supports pre-sales activities and solution design, serving as the subject matter expert on networking...

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$110K - $176K *

Unlock potential by leveraging your technical expertise in networking to drive customer engagement and support sales success through tailored solutions, training, and collaborative field experiences a...

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$110K - $176K *

Accelerate progress at pre-sales and post-sales support for EtherWAN products, bridging technical expertise with customer needs while driving sales success and empowering solutions in networking envir...

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$170K - $272K *

Join a team that's driving customer success by connecting challenges with solutions. Collaborate with cross-functional teams to provide technical expertise, influence product direction, and ensure cus...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$82K - $120K *

Engineer cutting-edge network infrastructures and enhance media operations while delivering top-notch technical support to production teams in a dynamic broadcast environment. Your expertise ensures s...

5 days ago

  •   Less than 5 years exp.  •   Media

$147K - $224K *

Join a dynamic team to own and optimize cloud infrastructure, manage Kubernetes environments, and enhance CI/CD pipelines at scale, while driving innovation for AI solutions and tackling real-time dat...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.