In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.
A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.
To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.
$110K - $130K *
Transform operational excellence at scale by designing and managing reliable Azure systems using GitOps and CI/CD practices. Drive innovation in cloud platforms through automation and enhance collabor...
2 weeks ago
$110K - $130K *
Support operational excellence by driving automation, observability, and reliability for scalable Azure systems. Collaborate with teams on GitOps and modern CI/CD practices to enhance the payments eco...
2 weeks ago
$110K - $130K *
Engineer innovative infrastructure solutions leveraging AWS and containerization to optimize operations. Collaborate with cross-functional teams while managing CI/CD pipelines for enhanced deployment...
2 weeks ago
$120K - $145K *
Lead the charge in developing and managing a cutting-edge AWS platform, driving automation of infrastructure and CI/CD pipelines while ensuring system reliability and performance through effective col...
2 weeks ago
Software Engineer 2 (AWF - 075)
$110K - $130K *
Drive your career forward by leveraging your extensive software engineering expertise to implement innovative cloud solutions and automated testing within a collaborative agile team...
1 week ago
$130K - $150K *
Lead the charge in ensuring top-tier customer quality and satisfaction by serving as the technical liaison with OEMs. Collaborate cross-functionally to investigate issues, implement corrective actions...
4 days ago
Staff Site Reliability Engineer
$132K - $220K *
Lead the charge in crafting the vision for our Platform SRE teams, ensuring ultra-low latency and reliability of our cloud-native stack while mentoring engineers and driving seamless operational excel...
Reposted 1 week ago
Senior Solutions Engineer, Central
$125K - $150K *
Lead the charge in shaping technical sales for enterprise security solutions, driving impactful engagements from initial contact to signed deal and forging critical relationships with key stakeholders...
Reposted 4 days ago
Security Engineering Specialist
$96K - $122K *
Shape cybersecurity initiatives that protect critical healthcare systems, collaborating with diverse teams to drive security engineering solutions and enhance operational effectiveness, while fosterin...
1 week ago
$150K - $170K *
Tackle challenges as you build and manage cloud infrastructure and CI/CD pipelines. Lead efforts in system health, security, and automation for our multi-location entertainment venues while optimizing...
1 week ago
Senior Staff Quality Engineer - SDET
$139K - $208K *
Elevate quality engineering by defining automation strategies and standards for our product portfolio. Mentor teams and lead testing practices across geographies, addressing complex challenges in mobi...
6 days ago
Software Engineer 2 (FST - 131)
$110K - $130K *
Unlock potential by leveraging your 14 years of software engineering experience. Lead complex projects utilizing your expertise in Python and AWS. Partner with us to deliver innovative software soluti...
1 week ago
Software Engineer 2 (FST - 131)
$110K - $130K *
Champion software excellence through leadership and innovation, leveraging extensive experience to deliver cutting-edge solutions and drive project success in high-stakes environments while collaborat...
1 week ago
Sr. Staff Engineer Software, Infrastructure Reliability (Chronosphere)
$126K - $204K *
Create robust developer tooling that enhances productivity and reliability across a cloud-native engineering organization. Own the full end-to-end development lifecycle to ensure high performance and...
2 weeks ago
Sr. Staff Engineer Software, Infrastructure Reliability (Chronosphere)
$126K - $204K *
Deliver high-scale cloud-native infrastructure for seamless developer tooling. Engage across teams to improve performance, reliability, and observability in the software development lifecycle, and dri...
2 weeks ago
$140K - $165K *
Transform high-impact retail solutions as a hands-on technical leader. Drive end-to-end solution delivery through hands-on coding, client engagement, and operational ownership while mentoring teams an...
1 week ago
$135K - $160K *
Champion the development of robust CI/CD pipelines, driving DevSecOps practices, automated security checks, and innovative release management strategies while leading a dynamic DevOps Engineering team...
1 week ago
$95K - $115K *
Elevate your career by providing advanced technical solutions to complex operational issues, ensuring optimal performance of infrastructure, software, and databases while delivering exceptional custom...
3 weeks ago
$110K - $176K *
Collaborate with internal and external stakeholders to enhance customer engagement and technical guidance. Drive product adoption and sales success through effective pre-sales support, technical exper...
1 week ago
$110K - $176K *
Join a team that's driving customer value through technical expertise and collaboration. This role supports pre-sales activities and solution design, serving as the subject matter expert on networking...
1 week ago
$110K - $176K *
Unlock potential by leveraging your technical expertise in networking to drive customer engagement and support sales success through tailored solutions, training, and collaborative field experiences a...
1 week ago
$110K - $176K *
Accelerate progress at pre-sales and post-sales support for EtherWAN products, bridging technical expertise with customer needs while driving sales success and empowering solutions in networking envir...
1 week ago
Field Application Engineer / Technical Pre-Sales (Teradyne, San Jose, CA)
$170K - $272K *
Join a team that's driving customer success by connecting challenges with solutions. Collaborate with cross-functional teams to provide technical expertise, influence product direction, and ensure cus...
3 weeks ago
Systems Support Engineer - Big Ten Network
$82K - $120K *
Engineer cutting-edge network infrastructures and enhance media operations while delivering top-notch technical support to production teams in a dynamic broadcast environment. Your expertise ensures s...
5 days ago
Senior Site Reliability Engineer (In-Office Required)
$147K - $224K *
Join a dynamic team to own and optimize cloud infrastructure, manage Kubernetes environments, and enhance CI/CD pipelines at scale, while driving innovation for AI solutions and tackling real-time dat...
3 weeks ago
What qualifications do I need for a Technical Customer Support Engineer job?
Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.
What does a Technical Customer Support Engineer do?
A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.
How much can I earn as a Technical Customer Support Engineer?
Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.