Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$130K - $155K *

Elevate progress at the forefront of space exploration by integrating complex mission systems. Own spacecraft analysis, collaborate with cross-functional teams, and ensure mission success through expe...

2 weeks ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$123K - $175K *

Shape the future of space software by building impactful test automation frameworks. Collaborate closely with engineers to ensure robust flight software deployment and quality, leading testing initiat...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$95K - $105K *

Join a dynamic team to drive client success through effective implementation of advanced MMM solutions. Engage with stakeholders, optimize processes with AI, and translate complex data insights into a...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Media

$80K - $100K *

Unlock potential by providing top-tier technical support for computer systems and servers. Collaborate with clients and internal teams to resolve issues and enhance customer satisfaction while leverag...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $110K *

Lead cross-functional teams to deliver innovative enterprise IT solutions, focusing on AI, CPU/GPU products. Collaborate with customers and engineers to resolve technical issues and drive product succ...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $100K *

Join a team that's dedicated to providing expert technical support for complex computer systems. Collaborate with sales and customers, delivering solutions and enhancing product knowledge to drive suc...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$80K - $100K *

Contribute to innovative networking solutions by providing expert technical support for enterprise customers. Collaborate across teams to enhance product offerings and optimize customer experiences in...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$75K - $95K *

Join a dynamic team and contribute to innovative flight test operations, integrating mechanical, software, and GNC expertise. Collaborate on HIL testing and data analysis to enhance sub-scale aerospac...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$150K - $180K *

Champion embedded systems innovation by designing kernel drivers and BSPs, integrating vendor firmware, and ensuring robust hardware communication while maintaining high standards for production readi...

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$175K - $280K *

Partner with us to define and drive DC instrumentation architecture, leveraging power electronics expertise and strategic decision-making to influence product development and ensure customer success a...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$175K - $280K *

Advance instrumentation design in a leadership role, guiding architecture decisions and evaluating technologies to enhance product capabilities, drive innovation, and meet market demands in a dynamic...

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$72K - $87K *

Join a team that's dedicated to enhancing product reliability through advanced testing and technical oversight. This role empowers you to lead laboratory activities, troubleshoot complex setups, and m...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$208K - $347K *

Drive security posture enhancements by leading detection engineering and incident response efforts. Design cloud security data pipelines, automating triangulation and prioritizing vulnerabilities for...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Advance collaboration by optimizing and managing Atlassian tools for federal clients, guiding stakeholders through enhancements, migrations, and training to foster efficiency and mission success in a...

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Drive our DevOps initiatives by designing and managing CI/CD pipelines, automating systems on AWS, and leading incident management. Collaborate with teams to enhance infrastructure efficiency and reli...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Tackle complex challenges as you optimize, configure, and enhance the Atlassian tool suite, streamlining workflows and driving mission success for federal clients through collaboration and technical e...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Technical Services

$95K - $115K *

Engage with enterprise sales teams to provide technical expertise throughout the sales process. Collaborate on technical discovery, deliver impactful demos, and convert prospects' needs into compellin...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$160K - $170K *

Empower your career by leading innovative network solutions for AI factories and data centers. Leverage your expertise in advanced networking to optimize high-performance infrastructures while collabo...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$165K - $190K *

Lead the charge in creating exceptional live demonstrations, translating complex robotics into engaging experiences for executives and VIPs worldwide. Drive the technical execution and strategic plann...

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$110K - $130K *

Engineer high-performance trading network solutions, ensuring low latency and reliability. Collaborate with teams on innovative tech, mentor junior staff, and support network operations. Drive efficie...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$143K - $194K *

Launch innovative software solutions by designing, developing, and optimizing code for a variety of projects across AWS, collaborating with teams to drive improvements and mentor others while implemen...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$143K - $194K *

Lead the charge in designing and developing scalable software solutions for diverse applications across AWS, driving innovation and enhancing system architecture while collaborating with cross-functio...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$75K - $98K *

Contribute to the Revenue Operations team by designing and implementing AI-powered systems and automations that enhance GTM efficiency, driving optimization and data integrity across sales and marketi...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $130K *

Support our Municipal division by leveraging your expertise in pumps and hydraulics to assist distributors with proposals, technical support, and order management, while ensuring optimal solutions tha...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$100K - $130K *

Join a team that provides technical expertise in municipal pump systems, ensuring optimal solutions for clients. Collaborate with distributors and engineers to drive sales and enhance customer relatio...

Reposted 4 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.