Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$60K - $180K *

Optimize network operations and security by leveraging advanced analytics, overseeing critical infrastructure support, and enhancing client strategies to safeguard data across all classification domai...

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $180K *

Join us in architecting high-performance data-path software for enterprise solutions, enhancing the Nutanix Distributed Storage Fabric. Collaborate with teams to innovate, ensuring scalability and res...

Today

  •   Less than 5 years exp.  •   Information Technology

$190K - $250K *

Lead the charge in building robust test automation frameworks for AI products, ensuring the quality and reliability of LLM technologies across multiple platforms and applications, collaborating with c...

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$175K - $250K *

Lead the charge in enhancing system monitoring and diagnostics, utilizing advanced tools to resolve complex hardware issues and improve reliability through collaboration with cross-functional teams...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$171K - $214K *

Drive innovation by architecting scalable cloud-native systems and user-centric solutions. Collaborate across teams to enhance engineering practices and leverage AI tools, contributing to high-impact...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$72K - $101K *

Oversee customer support operations, ensuring effective communication and service delivery while mentoring staff and enhancing processes to achieve high-quality service outcomes and operational effici...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $130K *

Optimize our complex network infrastructure while leading a team of engineers. Collaborate across departments to ensure robust, secure, and scalable network systems that support the organization's nee...

Yesterday

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$125K - $135K *

Join us to shape the future of cloud infrastructure by building and owning the observability pipeline for our datacenter hardware. This role requires refining raw telemetry into actionable insights cr...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $95K *

Join a team that empowers tech-savvy professionals to tackle complex support issues for fintech clients. Drive innovation while mentoring junior staff, enhancing operations, and ensuring client satisf...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$101K - $122K *

Shape the future of the nuclear industry by designing innovative mechanical systems. Lead dynamic projects from concept to execution while collaborating with cross-functional teams to ensure safety an...

Toronto, ONIn-Person

Reposted 6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $180K *

Join a dynamic team as a Staff Engineer focusing on enhancing customer experiences in Cardiac Rhythm Management. Leverage your technical expertise to continuously improve product quality and drive sol...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$90K - $130K *

Join a team dedicated to enhancing intelligence capabilities through advanced RF, cyber, and SIGINT systems. Engage in full systems lifecycle management, from deployment to sustainment, in dynamic env...

2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$136K - $184K *

Champion robust designs for plumbing and fire protection systems in data centers. Collaborate with global teams to innovate, optimize, and standardize systems ensuring high uptime and efficiency throu...

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$136K - $184K *

Unlock your potential as a key player in our engineering team, driving the design and implementation of advanced plumbing and fire protection systems for critical data center infrastructure, fostering...

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$95K - $140K *

Join us to deliver integrated systems for mission success by designing, integrating, and managing infrastructure in high-stakes environments. Your expertise in cloud, automation, and systems engineeri...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$143K - $194K *

Contribute to innovative AI systems by designing user-centric features that prioritize privacy, safety, and accessibility. Collaborate with a cross-functional team to enhance trust and performance in...

Reposted today

  •   Less than 5 years exp.  •   Consumer Technology

$143K - $194K *

Unlock potential by building consumer-centric AI systems that prioritize privacy and trust. Collaborate with product teams to design innovative architectures, address complex technical challenges, and...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$98K - $176K *

Join a collaborative team as you build and support platforms that enhance digital reliability, optimize engineering practices, and deliver scalable solutions that improve operational efficiency across...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $137K *

Lead innovative cybersecurity solutions, collaborating with cross-functional teams to develop NSA-certified products that address complex challenges through cutting-edge technology and methodologies...

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$120K - $134K *

Unlock potential by shaping AI-driven healthcare solutions through collaboration, technical discovery, and architectural strategy. Engage with stakeholders to enhance patient communications and integr...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $134K *

Unlock potential by serving as a key technical advisor in pre-sales, collaborating with teams to design scalable AI-driven solutions that enhance healthcare workflows, integrating cutting-edge technol...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$129K - $174K *

Join a dynamic team to innovate and enhance fulfillment systems through integration of advanced technologies, driving solutions from conception to deployment while bridging operations and engineering...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $130K *

Design robust electrical systems for autonomous maritime platforms, ensuring durability and compliance in extreme environments. Collaborate across teams to innovate and validate systems while mentorin...

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$110K - $145K *

Champion real-time solutions as an Application Support Engineer, providing crucial support to traders and operations teams in fast-paced eTrading environments, collaborating on strategic tech projects...

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$103K - $181K *

Champion the integration of GOTS/COTS systems. You will conduct assessments, ensure compliance, and work with teams to enhance capabilities, requiring travel and a Secret clearance, while creating vit...

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.