Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$72K - $103K *

Serve as a vital link between engineering and customer satisfaction. Drive high-quality service, troubleshoot complex issues, and maintain food processing equipment. Your expertise ensures smooth oper...

3 days ago

  •   5 - 7 years exp.  •   Food & Beverages

$100K - $130K *

Lead the charge in designing and implementing scalable, automated solutions on AWS, optimizing CI/CD pipelines, and collaborating across teams to enhance system performance and reliability within clou...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Join a dynamic team to ensure stability of critical financial applications, combining expert troubleshooting with strong business acumen to enhance operational processes and client service under press...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$75K - $95K *

Take ownership of advanced technical support for AC500 PLC and CP600 HMI systems, ensuring seamless integration with ABB drives. Collaborate across teams to elevate product quality and customer satisf...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$144K - $193K *

Shape the future of incident response by managing a high-performance team, enhancing service reliability, and driving strategic workforce development to optimize critical service operations...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$142K - $237K *

Engineer cutting-edge IT solutions as part of an agile team, focusing on identity management, automation, and compliance. Expand your skills while driving high-impact infrastructure projects using clo...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $150K *

Elevate security protocols by designing and implementing proactive cloud security measures. Lead in creating automation and guardrails for AWS environments, ensuring compliance across engineering team...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $130K *

Champion client-focused solutions by leading technical discovery and sales strategies, engaging diverse stakeholders to drive software implementation and value-based outcomes throughout the sales cycl...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $120K *

Empower future mobility by leading advanced emissions calibration for ICE, HEV, and PHEV systems. Balance regulatory compliance with vehicle performance while bridging virtual simulations and physical...

6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Transform and elevate the mobility ecosystem by implementing and managing innovative platform and API solutions, contributing across architecture, development, and technical leadership while ensuring...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$76K - $90K *

Advance your career by providing hands-on IT support and maintenance for Windows systems, assisting teams in enhancing IT processes, and collaborating on technology projects in a dynamic, fast-paced e...

Pickering, ONIn-Person

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$105K - $243K *

Drive technical excellence by providing support for VM Essentials and Morpheus Enterprise deployments, ensuring high service quality across environments while mentoring team members and influencing pr...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Information Technology

$105K - $243K *

Lead the charge in providing technical support for virtualization and cloud deployments. Collaborate with cross-functional teams to ensure swift issue resolution, customer success, and enhancement of...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Information Technology

$105K - $243K *

Lead the charge in providing expert technical support for Morpheus VM and Enterprise deployments in diverse environments. Engage in complex problem-solving, drive project success, and collaborate acro...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Engage with prospects and customers to showcase cybersecurity solutions. Collaborate with Sales and Engineering teams, analyze client needs, and drive business growth through technical expertise in a...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $160K *

Transform your career by leading a dynamic engineering team. Drive technical excellence, enhance developer experience, and inspire a culture of collaboration and continuous improvement while deliverin...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Champion customer success for enterprise clients by analyzing needs, driving adoption, and delivering tailored solutions. Utilize digital transformation insights to enhance customer relationships and...

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $130K *

Contribute to the advancement of rugged computing and networking systems, leading R&D initiatives for autonomous vessels. Engage in design, integration, and validation of reliable solutions in harsh e...

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$90K - $120K *

Elevate customer data centers with your expertise in optical engineering, ensuring optimal installation, maintenance, and operations. Collaborate directly with clients, deliver high-quality services...

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$120K - $150K *

Elevate the reliability and performance of a mission-critical platform by driving DevOps automation and best practices, collaborating cross-functionally to ensure system scalability and efficiency in...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$122K - $184K *

Optimize product security for connected devices by embedding security in every development phase. Collaborate with cross-functional teams to ensure resilient and secure solutions, mitigating risks and...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$101K - $188K *

Develop your skills by solving complex technical issues, enhancing operational efficiency through automation, and collaborating with teams to improve system resilience. Your expertise will help us ens...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$70K - $95K *

Shape the technical support landscape by driving product sales and educating design communities, ensuring optimal performance through sound engineering judgment and effective communication. Lead initi...

Yesterday

  •   Less than 5 years exp.  •   Real Estate & Construction

$60K - $107K *

Transform customer experiences by providing strategic technical support and guidance. Collaborate closely with engineering and infrastructure clients to resolve issues and enhance product use, all whi...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$84K - $106K *

Join our team to drive process improvements, ensuring safety, quality, and productivity in manufacturing. Collaborate with cross-functional teams to enhance operational efficiency and address technica...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.