Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$132K - $165K *

Take ownership of hybrid infrastructure solutions, enhancing Microsoft services and integrations. Collaborate across teams to design, implement, and optimize both on-premises and Azure environments, e...

Reposted yesterday

  •   5 - 7 years exp.  •   Information Technology

$66K - $110K *

Take ownership of diverse remediation projects, ensuring effective O&M of groundwater systems. Collaborate with a skilled team, performing site inspections, troubleshooting, and data collection to uph...

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$115K - $160K *

Oversee and enhance technical support for Technology Services solutions, ensuring compliance and cost control while managing infrastructure integrity. Lead project planning, procurement, and vendor ma...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $90K *

Empower teams to enhance customer experience while achieving operational goals. Lead and mentor managers, fostering a collaborative environment and improving service metrics. Drive strategies to meet...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $110K *

Unlock your potential by enhancing the ServiceNow platform through configuration, integration, and support to deliver robust solutions across ITSM, FSM, and EAM while collaborating with technical and...

Ottawa, ONHybrid

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $175K *

Lead initiatives in data center solutions by collaborating with sales teams for system design and implementation. Your expertise in converged technologies and customer-focused strategies will facilita...

Reposted 3 days ago

  •   8 - 10 years exp.  •   Information Technology

$75K - $95K *

Engage in leadership and operational management within clinical engineering, overseeing technician performance, customer relations, and regulatory compliance. Drive initiatives that enhance customer s...

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$75K - $95K *

Lead the charge in optimizing clinical engineering services, ensuring operational efficiency and compliance. You'll play a key role in program management and personnel development while fostering stro...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $110K *

Join a team that's at the forefront of AI operations, enhancing system reliability through collaboration and critical thinking. As a Junior Engineer, assist in the daily support of AI platforms, respo...

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$80K - $120K *

Join our team as a Junior Technical Sourcer, focusing on building strong talent pipelines for Engineering roles. This entry-level position offers hands-on experience in sourcing and relationship-build...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $110K *

Contribute to the operational integrity of AI-enabled platforms, ensuring reliable system performance, troubleshooting complex issues, and collaborating on innovative solutions that enhance efficiency...

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$143K - $197K *

Join a team that's driving customer success in Workforce Identity Solutions. As a trusted technical advisor, you'll partner with enterprise clients, leveraging your expertise to facilitate growth and...

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$128K - $176K *

Empower enterprise organizations by serving as a trusted technical advisor, optimizing Workforce Identity solutions that enhance security and drive customer success through strategic engagement and in...

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $175K *

Champion success by driving pre-sales design and post-sales implementation. Collaborate with teams, relay technical info, and nurture client relationships while leveraging expertise in data center tec...

Reposted 6 days ago

  •   8 - 10 years exp.  •   Technical Services

$80K - $120K *

Pioneer innovative solutions by engaging in all stages of development for RF Test and Measurement software products. Collaborate with dynamic teams to enhance technology and drive high-quality enginee...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$128K - $176K *

Optimize your career by becoming a trusted technical advisor, guiding enterprise organizations in deploying Workforce Identity Solutions. Engage with customers strategically to enhance their identity...

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$75K - $95K *

Transform client interactions by leading a dynamic Service Desk team, ensuring high-quality technical support and driving continuous improvement in service delivery, customer satisfaction, and team pe...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Drive innovative product designs as a Design Engineer, collaborating with cross-functional teams throughout the product lifecycle—from concept to manufacturing—contributing to the success of next-gene...

4 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$90K - $110K *

Empower your career by leading design projects, mentoring a talented team, and driving engineering excellence. Your expertise will support innovative solutions and ensure high-quality standards in a c...

Belleville, ONIn-Person

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$136K - $276K *

Innovate in high-performance networking by developing software for global data packet forwarding, impacting cloud and mobile networks through advanced routing technologies and features...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$165K - $241K *

Empower next-generation Data Center switching by designing, developing, and supporting software for Cisco's Nexus product line. Join a dynamic team driving innovation in QoS, Security, and application...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$70K - $95K *

Join a team that's dedicated to enhancing system stability and client support solutions. Collaborate with technical teams to troubleshoot incidents and improve backend processes while driving efficien...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Shape the future of our Sales Engineering team by leveraging your technical expertise to engage with clients through product demos, custom integrations, and insights from the market. Collaborate with...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$70K - $95K *

Join us to drive sales of high-value technology solutions, engaging with clients to customize offerings that meet their technical needs, while fostering lasting relationships and supporting project im...

2 days ago

  •   5 - 7 years exp.  •   Technical Services

$70K - $95K *

Empower our clients by identifying market opportunities and selling advanced Energy Monitoring Systems. Drive sustainability through innovative technology solutions while collaborating with contractor...

2 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.