Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$112K - $190K *

Join our team to enhance operational excellence, designing scalable tools and infrastructure while optimizing reliability and performance for a globally distributed network. Your contributions will sh...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $155K *

Transform customer interactions by leveraging technical expertise to drive business growth, manage key relationships, and provide application support while collaborating across teams in a dynamic sale...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $155K *

Join a team that's driving business growth and technical leadership in our Foil Division. You'll empower customers through design cycles, managing relationships and uncovering new opportunities in a d...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$110K - $155K *

Collaborate with engineers and customers to drive technical solutions and expand business opportunities. This role blends engineering acumen with customer engagement, fostering relationships to delive...

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$110K - $155K *

Elevate your career by driving design wins and customer success as you support innovative products in a dynamic territory. Join a collaborative team that values technical leadership and strategic cust...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $155K *

Grow your career by driving design wins and supporting customer applications while building key relationships and expanding business in a collaborative, customer-facing environment...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $120K *

Transform network infrastructure by migrating from legacy MPLS to a cloud-based zero trust solution. This hands-on role requires collaboration with technical and non-technical teams to ensure seamless...

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$95K - $115K *

Unlock potential by leveraging your technical expertise to enhance our systems integration and administration efforts. Engage with cross-functional teams to optimize performance, security, and reliabi...

4 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$220K - $260K *

Lead the charge in building customer success by managing a team of Technical Account Managers. Drive the onboarding process with a focus on observability tools, ensuring customer satisfaction with exp...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$95K - $115K *

Drive client satisfaction by leading a technical team, ensuring exceptional service delivery, managing financial performance, and fostering client relationships to enhance profitability across multipl...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $95K *

Unlock potential by joining a collaborative team that enhances customer experience through advanced automation solutions, improving workflows and driving efficiency for businesses...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Join a team that provides exceptional on-site support and expertise in installation, troubleshooting, and maintenance of complex electronic equipment while enhancing customer relationships and driving...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Lead the charge in managing large-scale datacenter networks, ensuring optimal operation and performance. Utilize your expertise in network engineering to drive projects and enhancements while deployin...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$198K - $273K *

Drive technical success in endpoint security by engaging with customers, building trust through expert demos, and aligning solutions to meet their needs in a sales-driven environment. Foster relations...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $160K *

Analyze and develop system requirements, guiding design and integration activities. Provide technical leadership while ensuring operational continuity and technical integrity across projects. Collabor...

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$100K - $160K *

Join a team that's focused on developing comprehensive system requirements specifications, guiding system design and implementation, and providing technical leadership to enhance operational effective...

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$135K - $160K *

Champion innovative developer products by leading the design and development of intuitive, high-quality interfaces. Collaborate with customers and cross-functional teams to enhance user experiences an...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $159K *

Help us maintain and enhance cloud infrastructure using Terraform and AWS. Collaborate with teams to ensure security compliance and operational efficiency while managing resources across GovCloud and...

Today

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Join our team to lead cybersecurity efforts in large-scale network infrastructure. You will manage risk assessments, enforce security policies, and enhance system security while collaborating with div...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$112K - $140K *

Lead the charge in advanced hardware diagnostics and RMA management, ensuring the reliability of enterprise servers in our production data centers. Collaborate with L1/L2 teams and vendors to optimize...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $155K *

Shape the future of network implementation by troubleshooting and optimizing systems for a comprehensive end-to-end solution across all environments. Collaborate with various project teams to ensure s...

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Contribute to complex systems engineering across networks, storage, and applications, driving modernization and transformation initiatives while resolving technical challenges and collaborating with m...

3 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$175K - $230K *

Elevate your career by driving AI adoption for top global accounts, collaborating with Key Account Managers, and leading complex technical engagements to transform customer workflows and maximize valu...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $220K *

Optimize platform deployments and customer support by effectively managing the Istari platform across diverse environments. Collaborate cross-functionally to ensure seamless infrastructure operations...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Deliver exceptional technical support while managing device lifecycles and improving IT processes. As the first IT presence outside North America, you'll shape global support operations and contribute...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.