Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$82K - $123K *

Unlock potential by joining a dynamic team where you’ll enhance your engineering skills, drive process improvements, and lead impactful projects in a collaborative manufacturing environment, fostering...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$130K - $155K *

Lead the charge in developing system-level test solutions and product qualifications for advanced NAND technologies, ensuring strategic collaboration across teams to deliver high-quality, cost-effecti...

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$100K - $120K *

Grow your career by engineering and enhancing mission-critical voice and collaboration systems in a secure environment. Leverage your troubleshooting skills to maintain uninterrupted services and ensu...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$150K - $180K *

Advance your sales career by leading enterprise accounts, managing complex deals and building client relationships. Take ownership of the entire sales lifecycle to influence product strategy and drive...

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$136K - $184K *

Develop robust quality systems with suppliers for infrastructure equipment, ensuring high standards throughout the equipment lifecycle. Collaborate across teams to identify defects and drive improveme...

Reposted today

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$86K - $138K *

Join a team that's dedicated to delivering exceptional remote support for imaging modalities. This role involves troubleshooting, customer interaction, and collaboration in a flexible, fast-paced envi...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$131K - $150K *

Elevate your career by expanding the Industrial & Commercial Transportation product portfolio. Collaborate with customers and distributors to drive innovative solutions and provide technical expertise...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$121K - $151K *

Join a dynamic team to architect AI-driven customer support systems, enhancing processes and workflows. Collaborate and innovate to transform customer experiences through hands-on solutions and automa...

4 days ago

  •   5 - 7 years exp.  •   Business Services

$120K - $145K *

Contribute to the infrastructure that powers a high-performance platform. You'll manage multi-region deployments, design scalable solutions, and ensure reliability while enhancing security and streaml...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$145K - $158K *

Transform vendor partnerships by leading a global technical support team, driving accountability for performance and escalations, while fostering disciplined vendor relationships to enhance service de...

Mississauga, ONIn-Person

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $145K *

Lead the charge in defining system architectures for high-performance data infrastructure, ensuring platforms meet rigorous AI and HPC requirements through vendor collaboration, technology evaluation...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $90K *

Deliver exceptional customer support by managing service contracts and relationships for Enterprise clients. Focus on service delivery, contract renewals, and client satisfaction across North America...

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $90K *

Deliver exceptional customer support and ensure successful service product delivery to Enterprise clients while managing contracts, relationships, and performance goals, fostering strong business rela...

3 days ago

  •   Less than 5 years exp.  •   Business Services

$80K - $90K *

Drive customer satisfaction by managing and enhancing lifecycle service delivery for Enterprise clients. Cultivate relationships, oversee contracts, and ensure compliance with service agreements while...

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $90K *

Elevate customer satisfaction by managing service products and contracts, ensuring exceptional delivery for Enterprise clients while developing strong business relationships across the U.S. and Canada...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$94K - $130K *

Engage with enterprise customers as a trusted technical advisor, resolving complex operational issues, leading incident management, and improving service reliability through strategic partnerships and...

Today

  •   5 - 7 years exp.  •   Technical Services

$95K - $115K *

Transform complex scenarios into actionable systems models, collaborating with analysts to enhance campaign planning and execution. Leverage expertise in MBSE to drive impactful contributions within a...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$120K - $145K *

Transform customer journeys by collaborating with sales teams to drive secure endpoint solutions across IT and OT environments, from discovery to post-sales handover, ensuring connectivity and securit...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $136K *

Lead the charge in developing and refining procedures for new products, collaborating with engineering and manufacturing to solve issues and enhance quality. Own beta test plans, and engage with teams...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Champion innovation by leading the in-house transformation of identity, access, and security operations, ensuring governance, risk compliance, and security continuity while collaborating with teams ac...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $95K *

Lead the charge in engineering solutions for system installation and integration on US Coast Guard vessels. Supervise teams, assess technical issues, and ensure the optimal performance of complex syst...

3 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$110K - $130K *

Lead quality initiatives for electro-mechanical actuators, enhancing reliability and performance. Oversee a team, drive process improvements, and ensure robust product design throughout the entire lif...

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$83K - $120K *

Drive new business as a Sales Engineer by leveraging technical knowledge and fostering strong customer relationships, while managing project activity and ensuring customer satisfaction through effecti...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$75K - $98K *

Transform software integration with our DevOps team, enhancing CI/CD pipelines for cutting-edge radar systems. Collaborate across virtualized environments to ensure rapid testing, leveraging modern te...

4 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$100K - $120K *

Support and enhance critical mainframe applications while leading client interactions and ensuring customer satisfaction through effective communication and problem-solving skills in a collaborative e...

4 days ago

  •   Less than 5 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.