Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$90K - $120K *

Champion UC field support operations across the Southeast, ensuring optimal deployment and technical support for conferencing equipment while mentoring a skilled team and enhancing client engagement...

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$75K - $115K *

Engineer innovative solutions for complex communications systems, providing expert technical support and training to IT teams while troubleshooting advanced satellite, IP, and RF technologies to enhan...

6 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$164K - $328K *

Advance operational efficiency by leading a team focused on addressing critical customer escalations, optimizing product reliability, and enhancing serviceability tools. You'll drive technical excelle...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $130K *

Join a team that's driving innovation by architecting and automating a scalable API platform. Your expertise will enhance reliability, observability, and CI/CD practices, ensuring operational excellen...

1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $220K *

Accelerate innovation in satellite technology by verifying custom ASICs. Collaborate with a passionate team and utilize your expertise in Verilog, SystemVerilog, and UVM to ensure high standards in di...

5 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$90K - $130K *

Join a dynamic team to build and optimize Azure-based infrastructures for innovative PaaS and SaaS solutions, enhancing platform efficiency and service reliability in a fast-paced environment...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Lead and execute Integrated Logistics Support (ILS) strategies, ensuring operational readiness and sustainability for defense training systems. Collaborate with engineering, manufacturing, and custome...

1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$75K - $95K *

Support our client’s AV needs by leading troubleshooting efforts and service enhancements. Collaborate with diverse teams to deliver solutions and drive customer satisfaction while managing on-site re...

6 days ago

  •   Less than 5 years exp.  •   Technical Services

$81K - $135K *

Innovate process improvement solutions in a dynamic service environment, collaborating across teams to enhance production and quality while managing projects and changes effectively for optimal outcom...

5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$210K - $320K *

Transform your career by leading digital technologies that enhance customer support. Oversee product strategy and drive operational excellence while shaping a customer-centric approach in a collaborat...

Reposted 3 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$129K - $170K *

Drive innovative security solutions for radio systems, leading technical investigations and systemization efforts to enhance robust security features and compliance, while fostering collaboration acro...

Ottawa, ONHybrid

Reposted 3 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$90K - $120K *

Drive system improvements and enhance applications by identifying opportunities, implementing innovative designs, and maintaining quality code while collaborating with teams to leverage new technologi...

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$81K - $124K *

Help us support customers using our AI-powered platform by providing technical assistance, troubleshooting issues, and optimizing workflows. Ensure timely solutions that meet service level agreements...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$81K - $124K *

Join a team that's dedicated to delivering exceptional technical support for advanced AI automation solutions. Engage directly with customers to troubleshoot, optimize, and elevate their experience wh...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$96K - $166K *

Transform critical data center operations by leading a team in troubleshooting, maintaining, and enhancing high-availability mechanical and electrical systems while ensuring compliance with safety and...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Technical Services

$70K - $95K *

Join a dynamic team to drive sales engineering efforts in the physical security sector. Support dealers and enterprises in designing and deploying innovative security solutions, focusing on intrusion...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$70K - $95K *

Unlock potential by serving as a technical resource in pre- and post-sales support, guiding customers in designing and deploying security solutions. Collaborate with dealers, integrators, and enterpri...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$70K - $95K *

Elevate sales success by bridging technical solutions with customer needs in the physical security domain. Support the pre- and post-sales process while designing and deploying integrated security sys...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$70K - $95K *

Champion security solutions by partnering with dealers and clients to design, implement, and support cutting-edge physical security systems that address unique needs through collaboration and technica...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $100K *

Optimize system operations and support by providing expert technical assistance, conducting maintenance, and leading infrastructure projects to ensure seamless hardware and software performance across...

Timmins, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$75K - $100K *

Take ownership of Linux systems administration, ensuring stability and performance. Engage in monitoring, incident resolution, and system maintenance across physical and virtual servers, adhering to e...

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$75K - $100K *

Manage and optimize Linux systems, ensuring stability, performance, and security. Focus on incident resolution, patching, and support for physical and virtual servers, while adhering to best practices...

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$116K - $160K *

Lead the design and implementation of physical security for AWS data centers, collaborating across teams to enhance security measures. Contribute your expertise to ensure resilient, cost-effective sol...

Reposted 6 days ago

  •   5 - 7 years exp.  •   Technical Services

$70K - $95K *

Unlock potential by acting as the vital link between customers and internal teams, translating application requirements into scalable additive manufacturing solutions, ensuring technical success and c...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Elevate quality standards by leading investigations, driving continuous improvement, and overseeing compliance with specifications to ensure manufacturing excellence and customer satisfaction...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.