In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.
A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.
To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.
$90K - $120K *
Champion UC field support operations across the Southeast, ensuring optimal deployment and technical support for conferencing equipment while mentoring a skilled team and enhancing client engagement...
1 week ago
$75K - $115K *
Engineer innovative solutions for complex communications systems, providing expert technical support and training to IT teams while troubleshooting advanced satellite, IP, and RF technologies to enhan...
6 days ago
Engineering Manager - DevEx & Customer Operations
$164K - $328K *
Advance operational efficiency by leading a team focused on addressing critical customer escalations, optimizing product reliability, and enhancing serviceability tools. You'll drive technical excelle...
1 week ago
DevOps / Site Reliability Engineer (SRE) - API Platform
$90K - $130K *
Join a team that's driving innovation by architecting and automating a scalable API platform. Your expertise will enhance reliability, observability, and CI/CD practices, ensuring operational excellen...
1 month ago
$120K - $220K *
Accelerate innovation in satellite technology by verifying custom ASICs. Collaborate with a passionate team and utilize your expertise in Verilog, SystemVerilog, and UVM to ensure high standards in di...
5 days ago
$90K - $130K *
Join a dynamic team to build and optimize Azure-based infrastructures for innovative PaaS and SaaS solutions, enhancing platform efficiency and service reliability in a fast-paced environment...
5 days ago
Senior Product Support Manager
$90K - $120K *
Lead and execute Integrated Logistics Support (ILS) strategies, ensuring operational readiness and sustainability for defense training systems. Collaborate with engineering, manufacturing, and custome...
1 week ago
$75K - $95K *
Support our client’s AV needs by leading troubleshooting efforts and service enhancements. Collaborate with diverse teams to deliver solutions and drive customer satisfaction while managing on-site re...
6 days ago
$81K - $135K *
Innovate process improvement solutions in a dynamic service environment, collaborating across teams to enhance production and quality while managing projects and changes effectively for optimal outcom...
5 days ago
Senior Director of Digital Technology for Customer Support
$210K - $320K *
Transform your career by leading digital technologies that enhance customer support. Oversee product strategy and drive operational excellence while shaping a customer-centric approach in a collaborat...
Reposted 3 days ago
System Engineer - Radio Security
$129K - $170K *
Drive innovative security solutions for radio systems, leading technical investigations and systemization efforts to enhance robust security features and compliance, while fostering collaboration acro...
Reposted 3 days ago
$90K - $120K *
Drive system improvements and enhance applications by identifying opportunities, implementing innovative designs, and maintaining quality code while collaborating with teams to leverage new technologi...
6 days ago
Senior Technical Support Engineer
$81K - $124K *
Help us support customers using our AI-powered platform by providing technical assistance, troubleshooting issues, and optimizing workflows. Ensure timely solutions that meet service level agreements...
3 weeks ago
Senior Technical Support Engineer
$81K - $124K *
Join a team that's dedicated to delivering exceptional technical support for advanced AI automation solutions. Engage directly with customers to troubleshoot, optimize, and elevate their experience wh...
3 weeks ago
$96K - $166K *
Transform critical data center operations by leading a team in troubleshooting, maintaining, and enhancing high-availability mechanical and electrical systems while ensuring compliance with safety and...
Reposted 5 days ago
$70K - $95K *
Join a dynamic team to drive sales engineering efforts in the physical security sector. Support dealers and enterprises in designing and deploying innovative security solutions, focusing on intrusion...
1 week ago
$70K - $95K *
Unlock potential by serving as a technical resource in pre- and post-sales support, guiding customers in designing and deploying security solutions. Collaborate with dealers, integrators, and enterpri...
1 week ago
$70K - $95K *
Elevate sales success by bridging technical solutions with customer needs in the physical security domain. Support the pre- and post-sales process while designing and deploying integrated security sys...
1 week ago
$70K - $95K *
Champion security solutions by partnering with dealers and clients to design, implement, and support cutting-edge physical security systems that address unique needs through collaboration and technica...
1 week ago
$80K - $100K *
Optimize system operations and support by providing expert technical assistance, conducting maintenance, and leading infrastructure projects to ensure seamless hardware and software performance across...
1 week ago
Site Reliability Engineer for Linux administration
$75K - $100K *
Take ownership of Linux systems administration, ensuring stability and performance. Engage in monitoring, incident resolution, and system maintenance across physical and virtual servers, adhering to e...
6 days ago
Site Reliability Engineer for Linux administration
$75K - $100K *
Manage and optimize Linux systems, ensuring stability, performance, and security. Focus on incident resolution, patching, and support for physical and virtual servers, while adhering to best practices...
6 days ago
Physical Security Engineer, Data Center Design Engineering
$116K - $160K *
Lead the design and implementation of physical security for AWS data centers, collaborating across teams to enhance security measures. Contribute your expertise to ensure resilient, cost-effective sol...
Reposted 6 days ago
$70K - $95K *
Unlock potential by acting as the vital link between customers and internal teams, translating application requirements into scalable additive manufacturing solutions, ensuring technical success and c...
Reposted 2 weeks ago
$70K - $95K *
Elevate quality standards by leading investigations, driving continuous improvement, and overseeing compliance with specifications to ensure manufacturing excellence and customer satisfaction...
1 week ago
What qualifications do I need for a Technical Customer Support Engineer job?
Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.
What does a Technical Customer Support Engineer do?
A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.
How much can I earn as a Technical Customer Support Engineer?
Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.