Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$90K - $110K *

Elevate our Managed Services through AI-driven solutions, enhance OSS network capabilities, and optimize operations for diverse market segments. Collaborate with engineers to develop automation workfl...

Calgary, ABIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$90K - $110K *

Unlock potential by driving AI-powered solutions in telecom operations. Collaborate with a dynamic team to optimize network performance, enhance managed services, and streamline complex workflows to m...

Vancouver, BCIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$90K - $110K *

Grow your career with an innovative team driving AI solutions and telecom advancements. You'll manage OSS architecture, streamline operations, and tackle complex networking challenges to enhance manag...

Toronto, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$85K - $100K *

Transform technical support by resolving complex issues, mentoring peers, and enhancing IT operations across multiple facilities while ensuring exceptional service for all user levels, including execu...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$85K *

Shape enterprise telecommunications solutions through design, implementation, and optimization, contributing technical expertise while enhancing call center operations and infrastructure to support bu...

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$125K - $155K *

Lead the charge in architecting and managing mission-critical IT systems, ensuring high availability and security across infrastructure. Play a pivotal role in cloud migrations and automation efforts...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$108K - $181K *

Create impactful technical solutions in military electrification projects. Collaborate with defense clients and provide expertise throughout the proposal process, ensuring compliance and mission effec...

US-AnywhereRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$198K - $273K *

Unlock potential by acting as a trusted technical advisor in a pre-sales role. Collaborate with sales and engineering to showcase solutions in identity and secrets management across DevOps and AI fram...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in solving complex technical challenges for customers by providing innovative solutions and strategic technical expertise that enhance product offerings and drive sales growth, collabo...

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$180K - $230K *

Join a team that's committed to enhancing IT operations, offering support across hardware, software, and networks to empower a fast-growing organization. Leverage your technical skills in a collaborat...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$180K - $230K *

Join a team that streamlines IT support to enhance employee experiences and operational efficiency. You'll tackle end-user challenges across diverse platforms while contributing to process improvement...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$180K - $230K *

Optimize IT support services for our growing team, ensuring a smooth user experience by resolving hardware and software issues, automating processes, and enhancing operational efficiency in a dynamic...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Lead the development and deployment of innovative software solutions for OPIR applications, driving advancements in machine learning and artificial intelligence within a collaborative team environment...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$100K - $120K *

Champion complex escalations, enhancing customer satisfaction and operational efficiency through deep technical investigations and strategic support for high-value accounts, embodying standards of exc...

Toronto, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Contribute to scalable manufacturing test solutions by collaborating across various engineering teams, developing test strategies, and optimizing product testability for advanced autonomous technologi...

Calgary, ABIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Engineer customer satisfaction by providing expert technical support, troubleshooting complex issues, and liaising with R&D to enhance service delivery. Drive innovative solutions and collaborate acro...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$125K - $150K *

Accelerate your career as you lead customer-focused solutions for complex treasury and capital markets challenges. Collaborate with diverse teams to design innovative Kondor solutions that align with...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$80K - $120K *

Drive innovative virtual infrastructure management by administrating VMware, Hyper-V, and OLVM technologies. Oversee VM lifecycle, ensuring compliance while collaborating with cross-functional teams t...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $110K *

Support engineering teams by administering Autodesk applications, ensuring seamless operation and integrity of design workflows. Oversee installation, troubleshooting, and compliance within regulated...

Vancouver, BCIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$101K - $151K *

Unlock your potential as a key contributor to high-quality training programs and customer success. Collaborate with cross-functional teams to create impactful educational content and innovative traini...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$101K - $151K *

Transform customer experiences by designing and delivering impactful training programs. Collaborate with teams to create engaging content that enhances technical understanding across diverse product a...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$180K - $215K *

Shape customer journeys by acting as a trusted technical advisor. Drive platform adoption and demonstrate value across enterprise environments while collaborating cross-functionally to align solutions...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $110K *

Empower customers by providing expert technical support and training on geospatial solutions. Collaborate with cross-functional teams to enhance customer engagement and ensure effective product adopti...

3 days ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $110K *

Unlock potential by delivering expert technical support and training in geospatial solutions. Collaborate with customers and teams across Southern California to enhance adoption and use of advanced su...

3 days ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $110K *

Provide expert technical support and training on geospatial solutions. Collaborate with teams to enhance customer engagement and drive successful adoption of technology through consultative support an...

3 days ago

  •   5 - 7 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.