Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$84K - $94K *

Transform IT support by delivering seamless, friendly assistance to diverse teams. Collaborate with remote employees and enhance operational efficiency through effective management of tools, systems...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$101K - $133K *

Empower innovation in RAN solutions by providing expert technical support and troubleshooting. Collaborate across teams to enhance product performance and drive customer satisfaction. Lead initiatives...

Ottawa, ONIn-Person

Reposted 5 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$80K - $95K *

Join a team that's integral to providing exceptional technical support for North American customers. You will manage both production and test environments, ensuring operational excellence and effectiv...

2 days ago

  •   Less than 5 years exp.  •   Technical Services

$66K - $99K *

Unlock potential by delivering exceptional software support, resolving technical issues, and collaborating with teams to enhance customer satisfaction and system performance in a dynamic, fast-paced e...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$66K - $99K *

Join a team that empowers customers by providing top-notch software support, troubleshooting complex issues, and optimizing system performance. Collaborate with internal teams to enhance user satisfac...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$66K - $99K *

Empower customers by providing top-notch technical support for software solutions. Collaborate with development teams to diagnose and resolve issues while enhancing customer system performance and sat...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$73K - $139K *

Unlock potential by performing advanced troubleshooting for complex software systems. Collaborate with cross-functional teams to analyze product issues, validate solutions, and mentor junior engineers...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Join a team that's committed to delivering exceptional technical support while mentoring and leading a dynamic technical support team. Drive continuous improvements and collaboration across department...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$95K - $135K *

Optimize technical support operations by diagnosing and resolving customer issues for DTS hardware and software systems, ensuring high satisfaction and contributing to product improvements through cro...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $130K *

Engage as a technical leader in the field, managing AITAN deployments and customer demonstrations. Optimize system performance and provide real-time support to ensure operational excellence for milita...

5 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$100K - $115K *

Transform the support experience by diagnosing and resolving technical issues for robotic systems, while collaborating with cross-functional teams to enhance product reliability and user satisfaction...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $145K *

Oversee customer workflow support and maintenance in production operations, enhancing efficiencies and resolving technical issues independently in complex environments while collaborating with enginee...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $145K *

Partner with us to enhance global partner satisfaction through proactive engineering support, troubleshooting, and collaboration. Leverage AI tools to optimize integrations and drive continuous improv...

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$108K - $130K *

Transform partner experiences by providing expert engineering support for Meta's Ads Products. Collaborate globally to enhance integrations, drive product improvements, and deliver exceptional service...

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $100K *

Join a dynamic MLOps team in transforming machine learning deployments. Engage with customers, troubleshoot issues, design features, and enhance software efficiency in a cutting-edge cloud environment...

Ottawa, ONIn-Person

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $100K *

Join a team that's transforming MLOps by developing cloud-native machine learning services. Engage with customers, troubleshoot issues, and ensure the efficient deployment of models while applying you...

Toronto, ONIn-Person

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $100K *

Join a dynamic team at the forefront of MLOps, developing scalable, cloud-native machine learning services. Engage with customers, troubleshoot issues, and innovate efficient software solutions while...

Montreal, QCIn-Person

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Lead and mentor a high-performing Technical Support team, delivering exceptional service and resolving complex technical issues in SaaS applications while driving continuous improvement and collaborat...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $110K *

Join a team that's committed to delivering exceptional technical support solutions while leading and mentoring a talented team. Drive service excellence and foster collaboration across departments to...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $95K *

Drive embedded software development for various platforms, ensuring customer success through support, documentation, and integration across teams. Leverage your coding expertise to enhance our product...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$106K - $133K *

Unlock potential by providing essential technical support for diagnostic instrumentation, ensuring high standards of customer service and enabling seamless operations within the power utility sector...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$140K - $160K *

Drive customer success through impactful support engineering, focusing on resolving technical issues, enhancing product knowledge, and collaborating across teams to ensure exceptional experiences for...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$85K - $101K *

Lead the charge in providing exceptional technical support, addressing complex customer needs while driving deeper product engagement and solutions. Collaborate across teams to ensure seamless, value...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $100K *

Drive exceptional customer support by troubleshooting SaaS applications and managing client communications. Collaborate with global teams to resolve issues and enhance our knowledge base while ensurin...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$95K - $115K *

Shape the future of customer support by resolving complex technical issues for centrifugal compressors and turbomachinery systems, collaborating across departments to drive improvements and supporting...

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.