Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$110K - $135K *

Drive customer success by delivering expert technical support for advanced DCBBS solutions. Engage in onsite and remote troubleshooting, deployment assistance, and post-sale engineering, ensuring smoo...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $135K *

Transform customer experiences by delivering expert technical support for innovative DCBBS solutions and rack-scale systems. Leverage your technical skills and communication prowess to ensure high sat...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$117K - $176K *

Collaborate with internal stakeholders to troubleshoot and resolve complex technical issues, manage deployments, and streamline operational processes within a dynamic technical support team focused on...

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$95K - $115K *

Engage with customers as the key Technical Support Engineer, addressing technical inquiries related to diverse Botify products. Build solutions, improve processes, and drive customer satisfaction by r...

Reposted yesterday

  •   Less than 5 years exp.  •   Technical Services

$95K - $115K *

Empower customers by delivering top-notch technical support for SaaS products. Collaborate with teams to resolve technical issues and enhance customer satisfaction, driving continuous improvement with...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Develop deep diagnostics for customer issues while enhancing support tools and processes. Own ticket resolution and proactive solutions, significantly improving product reliability to strengthen partn...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$69K - $101K *

Lead the charge in delivering expert technical support for innovative power and connectivity solutions, enhancing customer satisfaction through troubleshooting and effective communication in a dynamic...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$70K - $95K *

Lead the charge in providing exceptional customer service and technical expertise, ensuring robust hardware and software performance while effectively collaborating with stakeholders to meet business...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Information Technology

$70K - $95K *

Deliver high-quality technical support for complex systems, ensuring timely resolutions and efficient troubleshooting in collaboration with engineering teams while adhering to SLAs and promoting custo...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $130K *

Empower customers by providing exceptional technical support and guidance. Collaborate with engineers to troubleshoot issues, enhance product functionality, and drive customer satisfaction through eff...

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$70K - $95K *

Solve complex engineering challenges by providing technical support for Ingenico terminals. Collaborate with cross-functional teams to ensure timely solutions and customer satisfaction while mentoring...

4 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$95K - $140K *

Elevate IT operations by providing top-tier support globally, managing onboarding, automating workflows, and optimizing SaaS environments. Join a dynamic team passionate about enhancing employee exper...

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Transform your career by joining a dynamic support team that drives customer success through technical expertise, troubleshooting, and collaboration on cloud solutions, while enhancing product perform...

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $110K *

Provide technical support and resolve network issues, ensuring optimal performance of hardware and software, while collaborating with sales and R&D teams to enhance network capabilities and minimize d...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Transform technical support with expert debugging and automation. Collaborate with elite engineers to streamline complex issue resolution, ensuring seamless interaction between users and systems while...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$88K - $117K *

Take ownership of technical services for integrated project delivery, ensuring energy conservation and system optimization. Collaborate with engineers and project managers to meet high standards in co...

2 days ago

  •   Less than 5 years exp.  •   Technical Services

$79K - $106K *

Join a team that's dedicated to optimizing energy management and system performance. As a key contributor in technical services, you'll provide expertise throughout project delivery, ensuring successf...

2 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$88K - $117K *

Advance your career with hands-on expertise, leading energy conservation projects and optimizing systems through collaboration. Influence project outcomes while mentoring staff and ensuring excellence...

2 days ago

  •   Less than 5 years exp.  •   Technical Services

$70K - $95K *

Empower customers with expert technical support while driving continuous improvement. Join our team to own end-to-end resolutions, collaborate closely with teams, and enhance troubleshooting efficienc...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $130K *

Unlock potential by delivering top-notch technical support, solving complex issues, and collaborating with diverse teams to enhance our cybersecurity products and services, ensuring customer satisfact...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $130K *

Transform complex networking challenges into solutions by leading high-severity incident resolutions and mentoring junior engineers, ensuring optimal network performance on a global scale through expe...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$70K - $95K *

Join a team that's dedicated to providing exceptional technical support and service. Leverage your skills to assist customers and Field Service Engineers, ensuring optimal performance of cutting-edge...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$120K - $150K *

Discover your potential as a Senior End User Support Engineer, driving IT excellence by resolving complex issues, mentoring staff, and enhancing user experience across platforms while collaborating to...

Today

  •   5 - 7 years exp.  •   Information Technology

$70K - $95K *

Embrace the opportunity to drive customer success by managing diverse portfolios, guiding clients through digital transformation, and ensuring optimal use of technology to enhance satisfaction and eng...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$68K - $147K *

Join our team as a Technical Support Engineer, enhancing customer satisfaction through expert troubleshooting, problem-solving, and technical assistance for our North American market. Collaborate acro...

3 days ago

  •   Less than 5 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.