Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$130K - $160K *

Join a team that champions compliance and innovations in hazardous-area certifications. Drive certification strategies, manage cross-functional collaborations, and lead projects that ensure regulatory...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$83K - $93K *

Transform customer experience through innovative support and engineering solutions for MineStar Terrain technologies. Drive product quality by managing validations, troubleshooting, and fostering inte...

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$166K - $208K *

Help us transform enterprise sales by delivering technical expertise and data solutions to meet complex customer needs. Collaborate cross-functionally to manage accounts and ensure technical alignment...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Bring your expertise to a dynamic role providing technical support for complex electro-mechanical systems. Collaborate with engineers and customers to resolve issues, drive improvements, and ensure cu...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Lead the development and enhancement of infrastructure and processes that empower software delivery teams to optimize efficiency and reliability. Collaborate with engineering and security teams while...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$168K - $258K *

Lead product engineering initiatives by optimizing new AI supercomputing platforms for production, collaborating with cross-functional teams to ensure compliance and drive quality. Utilize your expert...

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$110K - $130K *

Unlock potential by designing and deploying secure Azure networking solutions, ensuring reliable connectivity for healthcare organizations while collaborating with customer IT teams to address complex...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$198K - $292K *

Transform the future of aerial delivery by designing and deploying innovative systems for airspace management and route planning, ensuring safety and interoperability in high-stakes environments...

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$80K - $100K *

Unlock potential by delivering expert support for multivendor laboratory equipment. Engage with clients, mentor engineers, and enhance lab productivity through effective troubleshooting and communicat...

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Unlock potential by designing and implementing comprehensive Customer IAM solutions, enhancing security and accessibility across the enterprise while collaborating with cross-functional teams to drive...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Collaborate to provide engineering support for production and water operations, enhancing efficiency across 3000+ coalbed methane wells while ensuring safety, compliance, and environmental standards i...

3 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $110K *

Help us optimize and maintain a robust IT infrastructure while managing support tickets, administering M365 services, and ensuring compliance in a GCC High environment. Collaborate with teams to enhan...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $150K *

Champion innovative cloud solutions as an adept DevOps Engineer, driving seamless application deployment and infrastructure automation in a dynamic government environment while focusing on Kubernetes...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$108K - $130K *

Lead the charge in system engineering solutions, guiding cross-functional teams to achieve robust project outcomes while leveraging extensive experience and a collaborative approach...

1 week ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$62K - $99K *

Join a team that's dedicated to providing top-notch technical support for diverse applications. You'll engage in troubleshooting and system monitoring while collaborating with clients and ensuring sea...

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Join a team that's redefining corporate IT, managing everything from employee onboarding to automation. You will shape systems that enhance productivity and security while being the go-to problem solv...

Reposted yesterday

  •   Less than 5 years exp.  •   Information Technology

$175K - $185K *

Unlock potential by helping clients drive AI adoption and data governance. You'll guide stakeholders from concept to production, evangelizing impactful solutions and collecting insights to enhance pro...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Unlock potential by serving as a vital liaison between customers and engineering teams, ensuring successful implementation and support of complex aerospace products, while driving technical reviews an...

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$100K - $138K *

Unlock the potential of high-speed connectivity by verifying and qualifying copper cables and optical modules. Collaborate cross-functionally to enhance networking solutions for next-generation infras...

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$100K - $138K *

Drive high-speed interconnect technology validation as an Electrical Engineer, ensuring seamless integration of copper and optical solutions across Dell's networking infrastructure, while collaboratin...

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$100K - $138K *

Lead the charge in verifying and qualifying copper cables and optical modules, ensuring high-performance integration across innovative networking solutions and collaborating with diverse cross-functio...

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$80K - $108K *

Lead the support and implementation of VoIP solutions, enhancing customer experiences via effective troubleshooting, onboarding, and remote assistance. Collaborate within a dynamic team to streamline...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$93K - $155K *

Elevate your engineering career by optimizing advanced manufacturing processes and collaborating within cross-functional teams to drive innovation in electronic technologies and improve product qualit...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Empower clinicians by leading the support program for effective system usage. Manage end-to-end support operations, translating technical challenges into actionable solutions while scaling user suppor...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$85K - $105K *

Empower clients by leading IT projects from design to deployment, ensuring technical solutions meet their needs and satisfaction. Collaborate with teams while delivering exceptional customer service i...

4 days ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.