Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$57K - $118K *

Support day-to-day data center operations, manage inventories, and collaborate across Oracle Cloud teams to foster technical growth and enhance operational efficiency. Engage in hands-on projects whil...

4 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$89K - $143K *

Join a dynamic team as you drive technical support for HVAC systems, leveraging your expertise to assist customers with startup, operation, and troubleshooting while ensuring excellent service and doc...

5 days ago

  •   8 - 10 years exp.  •   Technical Services

$89K - $143K *

Tackle technical challenges by remotely supporting HVAC equipment and systems. Leverage extensive field experience to guide customers through startup, operation, and troubleshooting, ensuring safety a...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Technical Services

$100K - $130K *

Innovate within a dynamic network team, managing and optimizing security systems and core network infrastructure across multiple sites to ensure seamless connectivity and robust performance...

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$70K - $95K *

Transform customer experiences by implementing software solutions. Collaborate with teams to enhance functionalities, manage projects, and support clients in effectively utilizing system integrations...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$78K - $117K *

Join us to drive the execution of technology strategies that meet customer needs and enhance competitive positioning. Collaborate with sales teams and technical experts to deliver impactful solutions...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$90K - $120K *

Reimagine customer success by managing technical relationships and optimizing product integrations, ensuring enterprise labs achieve seamless transitions and maximum value from 3Shape’s digital dentis...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Champion customer success by proactively managing technical relationships, optimizing product use, and ensuring technical stability for enterprise lab accounts in the dynamic field of digital dentistr...

Reposted today

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Join a dynamic team to design and develop Java applications, leverage AWS for cloud solutions, and maintain Linux systems. Collaborate to solve technical challenges and deliver impactful software inno...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $130K *

Empower your career with a role driving customer success through technical support, product demos, and onboarding for innovative cloud solutions. Leverage your expertise to enhance customer engagement...

6 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$135K - $182K *

Engage as a critical member of a security operations team, guiding global incident response efforts, driving investigations, and collaborating on security initiatives to enhance protection across orga...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$132K - $171K *

Engage with a global security team to monitor, respond to, and lead security incidents. Collaborate on process improvements while shaping incident response strategies and providing expert guidance acr...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $200K *

Unlock your potential as an integral part of a team designing secure solutions for military applications. Collaborate to enhance virtual infrastructure, ensuring compliance and best practices while en...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$185K - $215K *

Innovate within a dynamic team to support a customized IBM Maximo environment. Engage in troubleshooting, sustainment, and operational support while collaborating with developers and stakeholders to e...

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$120K - $150K *

Drive product marketing strategies for AI and HPC networking solutions, collaborating with cross-functional teams to shape messaging, engage customers, and align positioning with market trends and com...

6 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$120K - $160K *

Drive product innovation by owning outcomes, collaborating with customers, and quickly iterating on solutions. Use your engineering skills and product mindset to build impactful features that solve re...

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$76K - $92K *

Join a team that's dedicated to delivering high-level technical support, resolving critical issues, and collaborating across departments to ensure seamless customer experiences with innovative utility...

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$75K - $95K *

Transform your career by leading a dynamic technical team, ensuring high-quality service delivery while managing operations, mentoring staff, and driving strategic improvements in a fast-paced environ...

Burnaby, BCIn-Person

4 days ago

  •   5 - 7 years exp.  •   Technical Services

$124K *

Lead the Network Engineering Team in managing and enhancing IT network infrastructure, ensuring effective response to issues, and maintaining optimal system performance for a reliable environment supp...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$70K - $95K *

Explore diverse engineering challenges in the medical device sector. Collaborate with cross-functional teams to enhance product quality and performance, ensuring compliance with industry standards. Yo...

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$100K - $130K *

Join a team that's redefining technical support in life sciences. Drive innovation and streamline processes by being the key liaison for instrument and assay troubleshooting. Enhance user experience a...

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$77K - $110K *

Shape the future of sustainable technology by testing and improving embedded software for HVAC systems, ensuring high quality and effective performance while collaborating with our innovative digital...

Reposted 1 month ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$121K - $225K *

Accelerate progress at designing and maintaining robust cloud networking solutions, tackling complex infrastructure challenges while mentoring and guiding teams to build optimized, secure environments...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Accelerate progress at test operations by developing solutions, managing technician performance, and ensuring compliance. Maintain equipment and collaborate cross-functionally to meet customer satisfa...

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$80K - $110K *

Empower data center operations by troubleshooting issues, optimizing performance, and managing infrastructure. Collaborate seamlessly with IT teams, drive migrations, and enhance security to ensure cu...

6 days ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.