Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$120K - $190K *

Take ownership of innovative AI solutions by bridging client needs with technical expertise. In this role, you'll drive project success through effective sales consultations, project scoping, and data...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $180K *

Lead and oversee strategic network deployment initiatives to build and scale an advanced AI backbone infrastructure. Collaborate across teams, manage vendor relationships, and drive continuous improve...

1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$100K - $130K *

Join a team that's driving innovative systems engineering solutions. Collaborate across multiple organizations to enhance agile practices and ensure robust project execution while managing diverse sta...

2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$61K - $141K *

Join a dynamic team to enhance and manage complex help desk environments. Oversee the documentation of processes, mentor future engineers, and collaborate with stakeholders to ensure efficient data de...

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$75K - $95K *

Accelerate mining technology solutions by serving as a key advisor, troubleshooting intricate systems, enhancing operational efficiency, and fostering customer satisfaction through expert support and...

Edmonton, ABIn-Person

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$61K - $141K *

Contribute to the design and operation of advanced help desk environments, ensuring efficient workflows and effective stakeholder communication while managing daily priorities and advising on improvem...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $130K *

Elevate your career as you develop and sustain cutting-edge backend capabilities, utilizing your skills in modern development, containerization, and systems integration to enhance application reliabil...

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$74K - $128K *

Support critical power distribution projects by conducting installation, testing, and startup of low and medium-voltage equipment. Travel up to 80% to ensure optimal functionality and safety across di...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$90K - $120K *

Drive new client success by showcasing innovative solutions and providing insights, while collaborating with teams to achieve sales goals and exceeding client expectations in a dynamic environment...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $120K *

Optimize test automation infrastructure by managing a distributed HIL testing ecosystem, ensuring robust performance, reliability, and scalability within tight timelines through innovative tooling and...

Ottawa, ONIn-Person

4 days ago

  •   8 - 10 years exp.  •   Technical Services

$86K - $119K *

Unlock your potential as you guide products through their lifecycle, providing critical support and troubleshooting for advanced semiconductor manufacturing. Collaborate with customers and R&D to enha...

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Optimize system performance and security by supporting server operations, troubleshooting incidents, and implementing robust solutions to scale infrastructure and meet business demands effectively and...

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $130K *

Drive partner enablement by delivering technical training, support, and relationship management for channel partners across North America, ensuring they can effectively position and implement our solu...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$75K - $95K *

Join a dynamic team to provide expert backend support for endpoint management, ensuring seamless device lifecycle management, troubleshooting, and impactful application packaging across various enviro...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $210K *

Shape the future of cybersecurity by designing and implementing robust security solutions. Collaborate with teams to enhance security workflows and drive proactive defense strategies for enterprise pl...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$71K - $164K *

Drive engineering development and issue resolution for custom solutions. Lead cross-functional teams while managing budgets, schedules, and complex program challenges. Utilize your expertise to mentor...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$151K - $204K *

Support cross-functional leadership to drive product strategy, launch features, and enhance customer experiences, while ensuring product quality and efficacy through data-driven decisions in an agile...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$70K - $95K *

Join our team to innovate and optimize testing processes for electronics. You will design effective test methods, support troubleshooting, and drive continuous improvements while collaborating with cr...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$83K - $98K *

Drive impactful change by managing software systems, enhancing cybersecurity, and collaborating with departments to meet their tech needs. Optimize user support and contribute to essential project doc...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$83K - $98K *

Lead the charge in maintaining software systems, documenting processes, and supporting users. Collaborate with city departments to enhance technology solutions while ensuring compliance with cybersecu...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $130K *

Transform the observability landscape by enhancing monitoring, telemetry, and incident management for the TRAIT application, ensuring operational reliability and efficiency across teams...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Join a team that's pushing the boundaries of WiFi technology, contributing to the design, engineering, and operational excellence of a nationwide hotspot network, collaborating across functional teams...

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$192K - $289K *

Engage in leading the F-35 product support and sustainment efforts with full technical authority, ensuring quality and compliance while managing a team focused on aircraft systems and maintenance stra...

2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$150K - $170K *

Champion a high-performing team in delivering technical value and customer success. Act as a player-coach, leading crucial accounts and coordinating with cross-functional teams for optimal product ado...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$102K - $160K *

Deliver exceptional support by troubleshooting complex issues, driving communications, and mentoring engineers while enhancing the Managed Service platform for customers' infrastructure needs...

4 days ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.