Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$80K - $120K *

Transform customer experiences by providing expert technical support and training. Collaborate with resellers and clients to enhance satisfaction, troubleshoot issues, and ensure optimal product usage...

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Unlock your potential by driving customer success in a fast-paced tech environment. Engage with clients, troubleshoot issues, and enhance satisfaction while collaborating with diverse teams to deliver...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$130K - $160K *

Shape the future of technology by leading our Solutions Engineering team, focusing on client partnerships and maintaining high-performing production environments. Engage in innovative solution archite...

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $120K *

Engage in hands-on deployments of cutting-edge systems for maritime missions. Leverage your expertise integrating mechanical and electrical components while troubleshooting and evolving hardware desig...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$90K - $120K *

Manage and enhance end user technology solutions, ensuring seamless desktop infrastructure operations and exceptional user support. Foster team development while addressing technical challenges to mai...

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Join a team that's shaping the future of marine technology by integrating cutting-edge systems in real-world environments. You'll play a crucial role in supporting maritime missions through hands-on e...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$72K - $120K *

Drive market share growth by negotiating long-term contracts for Xfinity services in the multi-family segment. Collaborate with C-suite clients to optimize contract administration and enhance resident...

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$70K - $95K *

Analyze and perform testing on communications equipment for RF and baseband systems. Collaborate within a multi-functional team to enhance system performance and develop detailed test reports, ensurin...

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$72K - $120K *

Drive growth in the residential market by negotiating long-term contracts with property stakeholders in the MDU segment, enhancing service accessibility for residents in multi-family properties. Make...

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$72K - $120K *

Join a team that's driving growth in residential sales by supporting market expansion in the multi-family segment. As an introductory account executive, you'll cultivate relationships with stakeholder...

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$71K - $97K *

Optimize operational efficiency by maintaining automated systems in a high-tech environment. This hands-on role emphasizes troubleshooting, repair, and stabilization of electro-mechanical systems to e...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$126K - $169K *

Engage your skills in building AI-driven test automation workflows that enhance productivity and efficiency. Collaborate across the full validation lifecycle to set standards and optimize team practic...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Take ownership of automated integration and system testing processes for HPC environments. Collaborate with teams to develop scripts, documentation, and ensure system stability through thorough testin...

6 days ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $130K *

Engineer automated integration and testing processes for diverse HPC environments. Develop scripts, coordinate activities, and communicate results effectively. Ensure system stability through rigorous...

6 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$124K - $150K *

Unlock potential by providing high-level IT support to executives, managing incidents and projects, and ensuring impeccable operations of IT equipment and software while guiding technical teams for su...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $120K *

Build your career with a dynamic team dedicated to optimizing publisher integrations within AdTech. Collaborate with technical teams and clients to enhance ad performance and troubleshoot implementati...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

$76K - $114K *

Drive the lifecycle of complex projects in material handling systems, ensuring timely delivery and seamless collaboration with internal and external stakeholders. A key role in optimizing distribution...

Yesterday

  •   Less than 5 years exp.  •   Transportation

$76K - $114K *

Redefine the future of logistics by solving complex engineering challenges in sortation and transportation systems. Lead high-impact projects, innovate solutions, and travel regionally to enhance oper...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$140K - $170K *

Lead the charge in enhancing customer support operations by managing a team of talented Support Engineers. Drive innovation and collaboration while optimizing performance metrics and ensuring outstand...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $130K *

Drive the charge in comprehensive systems engineering, ensuring seamless integration and validation across all lifecycle stages from concept development to disposal, while balancing performance, cost...

6 days ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$90K - $120K *

Join a dynamic engineering team to enhance our SaaS infrastructure by troubleshooting issues, implementing solutions, and ensuring system reliability, security, and performance while fostering a colla...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$133K - $165K *

Join a team that's dedicated to providing top-notch field service support, ensuring customer satisfaction through expert troubleshooting, installations, and maintenance of advanced Warehouse Robotics...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Elevate manufacturing processes by becoming the key technical advisor for deploying AI-driven solutions in pharmaceutical and chemical environments, ensuring customer success while integrating enginee...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$100K - $130K *

Elevate enterprise cloud solutions by delivering hands-on technical support, ensuring customer satisfaction through cloud optimization, technical project guidance, and effective communication. Drive s...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $115K *

Drive impactful IT projects with clients and teams. Lead designs and ensure successful delivery across diverse technologies while mentoring junior staff and optimizing technology investments for busin...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.