Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$90K - $140K *

Advance your career as a Senior Network Engineer, managing complex Cisco infrastructure. Drive network optimization, security compliance, and effective customer solutions, ensuring peak performance in...

3 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$51K - $132K *

Help us resolve complex product-data issues to ensure seamless hardware onboarding. Collaborate with global teams to investigate root causes, drive timely resolutions, and enhance operational excellen...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Technical Services

$51K - $132K *

Drive operational excellence by resolving complex product-data issues impacting hardware onboarding. Collaborate with global manufacturing partners and cross-functional teams to improve data quality a...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Information Technology

$202K - $250K *

Unlock potential by leveraging AI to enhance our GTM strategies. As an engineer, you will create intelligent systems that transform buyer signals into actionable insights, driving revenue growth for o...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$145K - $165K *

Innovate by designing and building scalable data pipelines for real-time network monitoring. Leverage your expertise in data engineering to enhance observability, workflow automation, and cloud-based...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$85K - $137K *

Innovate embedded software solutions in C for high-performance networking. Collaborate with cross-functional teams to enhance product capabilities in optical transport and switching technology, impact...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$85K - $137K *

Develop high-performance embedded software on Linux for advanced optical transport solutions. Collaborate globally to enhance product quality and contribute throughout the software lifecycle, impactin...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$163K - $180K *

Join a team that's shaping the future of engineering systems by ensuring technical solutions meet operational goals through collaboration and innovative design from conception to deployment and beyond...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $120K *

Lead the charge in full lifecycle systems engineering, collaborating with cross-functional teams to design, develop, and implement scalable IoT solutions while ensuring adherence to constraints and de...

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$110K - $130K *

Deliver cutting-edge solutions as a Senior Network Engineer, enhancing complex network infrastructures for a federal client. Drive network optimization through troubleshooting, design, and collaborati...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $165K *

Empower customer success by collaborating with sales to provide tailored solutions, demonstrating product value, and influencing client relationships for business growth in a fast-paced SaaS environme...

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Partner with us to drive technical adoption of our platform, engaging customers through product demonstrations and custom solutions. Collaborate with various teams to ensure success and enhance Browse...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Join our dynamic team as you troubleshoot and resolve Transport & IP issues, providing essential technical support in a collaborative environment while engaging directly with customers to ensure their...

Montreal, QCIn-Person

Yesterday

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Help us transform client infrastructures by designing and implementing cloud-first solutions. You will lead critical escalations, optimize networking, and collaborate closely with clients to create to...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Drive customer success by onboarding IoT device users, troubleshooting connectivity issues, and providing expert training to enhance platform utilization. Collaborate with teams to resolve escalated p...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Champion IT operations by leading administration, automation, and support for all endpoint and SaaS systems, ensuring seamless productivity and security in a rapidly growing tech environment...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Partner with us to enhance manufacturing processes through engineering support, process validation, and continuous improvement initiatives. Leverage your technical expertise and creativity to solve ch...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$88K - $105K *

Drive advanced metrology capabilities in Zero Touch™ systems by executing inspection strategies, performing statistical analysis, and providing technical expertise to enhance product quality and opera...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Shape the future of customer solutions by leveraging your technical expertise to design and implement integrations that enhance experiences and drive value. Collaborate across teams to address challen...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $99K *

Transform our operational excellence as a key escalation point, overseeing complex change, incident command, and environment remediation while developing our analyst team and driving impactful process...

Mississauga, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$83K - $130K *

Elevate sales growth in the Semiconductor market by cultivating customer relationships, developing tailored solutions, and leveraging technical expertise. This role drives commercial success as you po...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $121K *

Champion training initiatives to empower customers in maximizing value from our platform. Drive measurable success through innovative, scalable educational programs, enhancing knowledge across diverse...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$90K - $110K *

Lead the charge in optimizing internal IT systems to enhance security, streamline processes, and improve employee experiences as the organization scales. Blend technical expertise with automation to s...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Engineer robust integrations between diverse DMP platforms, enhancing productivity through API development, coding best practices, and debugging across multiple programming languages while ensuring ti...

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$205K - $225K *

Champion the development of comprehensive systems engineering solutions while guiding technical leadership across complex government programs. Collaborate with stakeholders to ensure integrity in requ...

3 weeks ago

  •   15+ years exp.  •   Aerospace & Defense

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.