Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$90K - $120K *

Elevate customer satisfaction by providing expert technical support and troubleshooting. Collaborate with engineering teams to voice customer needs while managing complex queries in a fast-paced, clou...

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $130K *

Unlock innovative telecommunications solutions by translating business needs into technical designs. Collaborate with teams to ensure scalable infrastructure and provide comprehensive project manageme...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$100K - $130K *

Join a dynamic team to lead the design and management of advanced telecommunications solutions for diverse infrastructures, enhancing public safety through strategic modernization and hands-on project...

5 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$96K - $132K *

Engineer innovative solutions by providing expert technical support for complex equipment issues and collaborating with cross-functional teams to drive resolution and enhance product performance...

Today

  •   5 - 7 years exp.  •   Technical Services

$96K - $132K *

Champion innovative solutions by providing expert technical support for complex equipment issues. Collaborate with cross-functional teams to ensure product excellence and drive continuous improvement...

Today

  •   5 - 7 years exp.  •   Technical Services

$96K - $132K *

Seek to deliver advanced technical support for complex semiconductor issues, driving timely resolutions and enhancing operational effectiveness through collaboration and innovative problem-solving met...

Today

  •   5 - 7 years exp.  •   Technical Services

$96K - $132K *

Solve complex technical challenges by providing expert support on MDP, MPKG, and ALD hardware. Collaborate with engineers, develop troubleshooting tools, and lead initiatives that enhance customer exp...

Today

  •   5 - 7 years exp.  •   Technical Services

$96K - $132K *

Transform complex technical challenges into effective solutions as you support cross-functional FSO teams with expert troubleshooting and innovative problem-solving. Your expertise will play a crucial...

Today

  •   5 - 7 years exp.  •   Technical Services

$70K - $95K *

Join a dynamic team as you empower customers through expert technical support, engaging with cross-functional teams to enhance product experience and documentation while leveraging innovative tools fo...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$70K - $95K *

Accelerate progress at the forefront of rail technology by leveraging your technical expertise. Collaborate with diverse teams to enhance operational safety and efficiency, reduce maintenance costs, a...

Today

  •   Less than 5 years exp.  •   Transportation

$80K - $110K *

Transform customer support experiences by leveraging your technical expertise to troubleshoot network issues, resolve inquiries, and enhance product quality while collaborating closely with engineerin...

Vancouver, BCIn-Person

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$70K - $95K *

Engage in advanced network support, troubleshooting complex issues, and optimizing network performance. Collaborate with teams to ensure system reliability and security while implementing improvements...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $110K *

Unlock potential by providing advanced network support and solutions for complex issues. Collaborate with teams to enhance performance and security while ensuring system integrity through proactive ma...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$90K - $120K *

Lead the charge in designing and transforming IT solutions, engaging in full software development life cycle, enhancing system security, and adopting new technologies while collaborating with teams to...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Join a team that's empowering large-scale asset onboarding by driving technical delivery, integrating data sources, and developing repeatable solutions on a cutting-edge APM SaaS platform. Grow your i...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$90K - $130K *

Unlock potential by driving innovative design solutions that enhance user experience through prototypes and collaboration, while ensuring timely project delivery and adherence to UX standards and best...

4 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$95K - $143K *

Analyze and resolve customer issues through expert support and guidance, driving satisfaction and product adoption. Collaborate cross-functionally to enhance the user experience and identify process i...

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $120K *

Empower customer experiences by leading the Customer Support function, directly impacting innovative projects in AI across multiple sectors. Collaborate with teams and clients to resolve queries and e...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$102K - $127K *

Join a team that's dedicated to solving complex technical challenges while supporting real-world applications across various industries. Collaborate with professionals in a dynamic environment that fo...

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $150K *

Champion impactful presales strategies as a trusted advisor, guiding midmarket and enterprise clients through complex technical sales cycles while nurturing valuable long-term account relationships an...

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$70K - $95K *

Elevate your career by managing client networks and systems. You will ensure optimal performance and maintenance of servers and devices while providing strategic support in a rapidly expanding environ...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $145K *

Take ownership of empowering clients through expert support in high-performance cloud computing, enhancing their capabilities in AI, simulations, and biology. Contribute to innovative projects while e...

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $145K *

Join a dynamic team empowering clients with cutting-edge sustainable cloud solutions. As a Senior Cloud Support Engineer, you’ll drive customer success through exceptional technical support while enha...

Today

  •   Less than 5 years exp.  •   Information Technology

$105K - $125K *

Tackle complex technical challenges in cloud support, ensuring seamless customer experiences by diagnosing issues and collaborating across teams to enhance performance and efficiency in a high-paced e...

Today

  •   Less than 5 years exp.  •   Technical Services

$105K - $125K *

Accelerate your career with a Senior Cloud Support Engineer role, focused on driving customer success in high-performance computing. Collaborate with innovative technologies while providing exceptiona...

Today

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.