Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$66K - $124K *

Transform operational excellence by providing expert technical support for autonomous mobility solutions. Collaborate globally to troubleshoot and resolve hardware issues, enhancing our cutting-edge r...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$200K - $322K *

Lead the charge in delivering next-gen AI Storage Computing Platforms by orchestrating multi-functional teams and driving complex hardware and software integrations from concept to production, ensurin...

US-AnywhereRemote

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Consumer Technology

$95K - $115K *

Elevate your career by combining technical expertise with consultative sales to drive business growth. Collaborate in a technology-driven environment, build customer relationships, and deliver innovat...

6 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$200K - $322K *

Join a team that's shaping the future of AI Storage Computing Platforms by leading cross-functional projects, driving integration of complex hardware and software solutions, and ensuring successful cu...

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$71K - $105K *

Help us cultivate engineering talent! Join us in sustaining production products, enhancing your CAD skills, and advancing to a comprehensive design engineering role with collaborative opportunities fo...

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$85K - $100K *

Elevate production efficiency as you troubleshoot technical issues, analyze trends, and support process improvements in a collaborative environment, ensuring optimal operations of complex lithography...

2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$67K - $114K *

Pioneer solutions by applying advanced diagnostics for KLA equipment, assisting engineers, and resolving complex technical challenges through collaboration and expertise in optical and mechanical syst...

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$67K - $114K *

Drive technical support excellence by diagnosing and resolving complex optical/electro-mechanical issues, collaborating with engineering teams, and leading improvements in product performance through...

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Join a team that's driving innovation in Managed Services: as a Senior Field Engineer, you'll provide technical leadership and hands-on support for Microsoft environments, enhancing client infrastruct...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$79K - $106K *

Transform customer experiences by providing expert technical support and solutions. Collaborate with engineering to diagnose and resolve complex issues, ensuring reliability and efficiency of applicat...

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$83K *

Engage with clients as a Product Support Specialist, delivering outstanding technical assistance across ERP platforms to help hardware and paint store owners overcome challenges, ensuring exceptional...

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$95K - $115K *

Optimize technical solutions across Windows, Linux, and VMWare platforms. Collaborate with teams to enhance user experience and deliver automated solutions while ensuring effective troubleshooting and...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$88K - $105K *

Lead the charge in enhancing customer satisfaction by managing and developing a dynamic Technical Support team. Collaborate with cross-functional departments to drive service excellence and foster con...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $145K *

Join our team to drive security throughout the product lifecycle, ensuring secure design and development practices. Collaborate with diverse teams to identify risks, enhance testing, and enable develo...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$105K - $189K *

Empower customers by resolving technical support issues for enterprise clients, leveraging expertise in network security. Drive satisfaction through skilled problem-solving and strong communication, b...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$111K *

Lead the charge in delivering expert cloud support solutions. Utilize your technical expertise to tackle complex issues for strategic customers, mentoring junior engineers while enhancing operational...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $110K *

Lead exceptional support delivery for users, enhancing satisfaction through technical expertise and collaboration. Drive innovation in low code & AI landscapes while shaping a high-performing support...

Ottawa, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Help us deliver exceptional user support by diagnosing issues, collaborating with our engineering team, and enhancing product reliability to create a premier customer experience in low-code and AI tec...

Toronto, ONIn-Person

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Join our team to provide exceptional technical support, troubleshoot complex challenges, and enhance user experience in a low code & AI environment. Shape a best-in-class support team and contribute t...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $115K *

Support the deployment of secure wireless capabilities through hardware and software integration, working within a classified environment to enhance cybersecurity and network solutions alongside engin...

5 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$80K - $95K *

Explore a pivotal role in system engineering, focusing on workflow automation and data analysis. Collaborate with subject matter experts to enhance customer tool processes and deliver impactful insigh...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$81K - $108K *

Engage with Premier Customers by providing top-notch technical support, understanding their needs, and enhancing their experience through effective communication and problem-solving in a fast-paced en...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Take ownership of endpoint management and device lifecycle, overseeing configuration, security, and provisioning while executing onboarding/offboarding processes. Collaborate closely with IT leadershi...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Join a team that's shaping the future of overhead conductor technology by providing technical application support, collaborating with stakeholders, and enhancing project delivery within the transmissi...

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$130K - $155K *

Empower customers by delivering dynamic product demos and showcasing cutting-edge design solutions. Collaborate with a skilled sales team and evolve your technical expertise in engineering application...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.