Support Escalation Engineer Jobs in San Jose, CA

Lead the charge in driving technical excellence by managing a high-performing team of Technical Account Managers, ensuring optimal customer experience and operational success for our Elite clients in...

Elevate your career by collaborating with Enterprise customers to develop and deliver tailored SOWs, leveraging your technical proficiency in contact center solutions and ensuring optimal service exec...

Lead quality initiatives to establish AI-centric testing standards, ensuring robust engineering workflows in data pipelines and AI models. Drive the implementation of quality metrics and automation st...

Transform network quality assurance by automating tests and debugging software for cutting-edge products. Collaborate across teams to enhance reliability, mentor peers, and ensure timely delivery of i...

Empower a high-performing team in driving customer success through technical expertise, scalable processes, and effective risk management. Lead strategic onboarding, escalation resolution, and collabo...

Unlock potential by designing tailored ServiceNow solutions that address customer needs, enhance operational efficiency, and drive revenue growth. Collaborate with sales and delivery teams to deliver...

Partner with us to drive innovation and deliver scalable solutions for strategic customers. Engage in hands-on technical execution, collaborating within autonomous teams to bridge client needs with Ad...

Join a team that's dedicated to enhancing K-12 education by managing key accounts, driving product adoption, and ensuring client success through data insights and personalized partnerships that impact...

Empower customers by translating compliance challenges into technical solutions. Collaborate across engineering and product to design, build, and ship integrations swiftly, ensuring measurable impact...

Unlock potential by designing and proposing tailored infrastructure solutions that align with customer business objectives, partnering with sales teams and vendors to enhance technology adoption acros...

Empower customer success by guiding new users with technical insights, designing onboarding programs, and influencing product evolution through feedback. Collaborate cross-functionally to enhance user...

Lead a global SRE team in designing secure, cloud-native architectures, enhancing collaboration and performance. Drive automation and mentor team members while integrating advanced security practices...

Elevate application support by serving as a subject matter expert, managing daily operations, prioritizing tasks, and liaising with client stakeholders to ensure high-quality service in a fast-paced h...

Unlock potential by leveraging your technical expertise to develop and implement enterprise software solutions. Collaborate with global teams to enhance customer experience and drive product value in...

Deliver critical systems engineering support for platform integration, planning, and analysis. Engage in diverse projects, contribute to advanced technologies, and grow your career in a dynamic remote...

Elevate production environments by serving as the key technical liaison for product teams. Optimize containerization processes and collaborate closely with platform teams to ensure seamless integratio...

Engage with small to medium-sized businesses to drive sales growth through prospecting, cold calling, and relationship building, showcasing the value of innovative wireless solutions and exceeding quo...

Elevate your career as a Senior Business Analyst, driving strategic analysis for Veterans Affairs IT programs. Collaborate with stakeholders and ensure clarity in business requirements, while leading...

Elevate your career by driving new business growth and cultivating executive relationships while positioning advanced cloud-based B2B solutions to transform supply chains and enhance digital communica...

Join a team that's at the forefront of enhancing productivity and collaboration through Microsoft 365 solutions. You'll leverage your technical expertise and leadership skills to drive impactful initi...

Join a dynamic team as a Sales Engineer, bridging technical expertise and sales strategy. Collaborate with executives and partners to drive revenue growth, enhance customer satisfaction, and optimize...

Champion excellence in Major Incident Management; lead IT service recovery, enhance incident resolution strategies, and optimize response processes for mission-critical operations with a focus on coll...

Shape the future of space systems by integrating multidisciplinary subsystems, ensuring compliance with mission objectives through robust planning, verification, and collaboration with diverse enginee...

Join a team that's driving partner success through technical engagement and enablement. Collaborate with sales and engineering teams, empowering partners to excel in selling and supporting innovative...

Transform automated network operations by building innovative frameworks for self-healing and observability. Empower a global fleet with scalable solutions while mentoring teams and ensuring robust in...