Support Escalation Engineer Jobs in Raleigh, NC

Empower mission-critical environments by delivering Elastic solutions, guiding architecture and strategy while fostering strong customer relationships and driving maximum product value through tailore...

Transform customer experiences by integrating cloud infrastructures into Vantage. Collaborate with Account Executives to guide clients through technical processes, ensuring seamless integration and va...

Champion cybersecurity efforts by leading complex incident responses and guiding junior analysts. Leverage advanced threat detection skills to enhance security operations and ensure effective containm...

Lead critical security investigations and respond to high-severity incidents. Mentor junior analysts and enhance threat detection capabilities while working collaboratively to support customers in a f...

Lead revenue growth by positioning service-led solutions for digital infrastructure projects. Collaborate with clients and cross-functional teams to develop tailored proposals and drive efficiency thr...

Empower customer success by delivering impactful solutions through expert guidance in the optimal use of the Splunk platform, addressing technical challenges, and fostering strong partnerships with ac...

Join a dynamic team to enhance customer growth in the automotive SaaS sector. Build strong relationships, leverage data insights, and drive customer success while collaborating across teams to shape i...

Join a dynamic team as a Customer Success Platform Area TAM, leveraging your Splunk expertise to enhance customer experiences and deliver impactful solutions while collaborating across functions to op...

Advance your career by delivering critical AV solutions onsite, engaging directly with customers and partners. Utilize your expertise in AV over IP technologies while managing diverse projects in fast...

Join a dynamic team to deliver innovative AI solutions, collaborating with experts to integrate cutting-edge technology in enterprise contact centers, enhancing customer experiences through real-time...

Engage as a key Account Executive to drive Cisco's SASE adoption, collaborating with account teams and partners to expand our presence in Mid-Sized and SMB markets across the Americas. Utilize sales s...

Join a team that provides technical leadership for innovative browser security solutions, guiding product success across the sales lifecycle while collaborating with sales and engineering to enhance Z...

Lead the charge in enhancing Zero Trust Browser solutions through technical expertise and strategic product ownership, fostering collaboration with sales and engineering to drive customer success and...

Unlock potential by providing expert strategic communications to enhance Veteran outreach and behavioral health awareness through targeted, large-scale campaigns for the Office of Suicide Prevention w...

Join a team that's committed to delivering exceptional technical solutions for EV charging infrastructure. Leverage your engineering expertise to support customers in selecting optimal hardware and en...

Grow your career with us as you tackle complex customer issues in a dynamic, technical team environment. You'll leverage both hard and soft skills to improve product quality and client satisfaction th...

Join a team that's pioneering customer solution automation and qualification, driving impactful innovations in network technology, collaborating with global experts to develop robust testing framework...

Manage complex technical escalations for VMstore products, providing expert resolution and preventing issues in high-pressure environments, while advocating for customer needs to engineering and ensur...

Elevate your career by providing L2 technical support, ensuring operational excellence, and implementing automation solutions in a client-focused, fast-paced environment that values collaboration and...

Shape the future of customer support by troubleshooting complex tech issues across multiple programming languages while collaborating with a diverse team to enhance user experiences and advocate for p...

Innovate by designing and supporting modern Edge computing infrastructure to enhance operational efficiency, enabling secure and agile feature releases for product teams while collaborating with diver...

Drive the evolution of our Edge computing infrastructure by designing, engineering, and supporting Cloud platforms. Lead automation efforts and enhance system operations to ensure seamless, secure, an...

Join a dynamic team as you lead the High-End SRX portfolio and drive the security strategy for Service Providers. Influence executive strategy and customer success while shaping innovative solutions f...

Join a dedicated team to build customer relationships, solve complex technical issues, and improve operational efficiencies. Collaborate across functions to ensure exceptional post-sales support and c...

Join a team that’s dedicated to solving complex technical challenges for customers. You'll leverage your expertise in enterprise IT and storage solutions while collaborating with a focused group to en...