Support Escalation Engineer Jobs in Raleigh, NC

Drive software solutions by analyzing issues and collaborating with teams to improve CRM products, enhancing performance and user experience while ensuring effective consultation and optimal configura...

Lead the charge in resolving high-impact customer escalations in cybersecurity. Collaborate across functional teams to ensure rapid issue resolution while enhancing overall customer experience and sup...

Join a team that delivers expert solutions and insights around contact center technologies. Engage with clients in a consultative capacity, balancing technical and business tasks while mentoring junio...

Empower healthcare organizations by providing essential technical support to facilitate smooth Electronic Health Record (EHR) integration, ensuring effective data exchange and addressing technical cha...

Join our team as a Senior Application Support Engineer to ensure seamless operations and drive continuous improvements. You'll optimize business applications, facilitate transitions, and enhance servi...

Optimize customer success by operationalizing the Tanium platform, solving complex issues, and enhancing security and compliance through effective technical collaboration and communication in enterpri...

Drive innovative testing and automation solutions across high-end networks, enhancing customer qualifications and technology deployments globally, while collaborating with cross-functional teams to en...

Lead strategic enterprise solution engagements, guiding digital transformations and shaping deal strategies. Collaborate with executive stakeholders and cross-functional teams to deliver value-driven...

Champion customer success by leveraging your expertise in cloud, networking, and Linux technologies to provide exceptional technical support, enhance operational efficiencies, and mentor team members...

Manage the post-implementation operations of the ServiceNow CAM Module, leading a centralized support team and ensuring service delivery, coordination, and continuous improvement across stakeholder gr...

Join a team that's dedicated to resolving complex technical issues for enterprise clients. You'll drive success in product adoption while collaborating across functions, ensuring a seamless customer e...

Join a team that's pivotal in managing critical customer incidents and escalations. As a senior leader, you will drive operational strategy, influence cross-functional teams, and enhance service deliv...

Lead the charge in providing critical application support across trading systems, leveraging your expertise in FIX connectivity and financial products to optimize workflows and enhance performance for...

Join a dynamic team to drive technical sales, support senior sellers, and enhance customer experiences by leveraging strong storytelling, advanced integrations, and project management skills for impac...

Unlock potential by delivering top-notch technical support, solving complex issues, and collaborating with diverse teams to enhance our cybersecurity products and services, ensuring customer satisfact...

Drive the expansion and optimization of cloud technologies across the organization. Collaborate with cross-functional teams to implement and maintain robust solutions while mentoring junior engineers...

Advance cloud infrastructure support by collaborating in Agile teams, automating systems, managing incidents, and enhancing documentation to improve operational efficiency and reliability...

Empower utility systems as you troubleshoot and enhance advanced metering solutions. Join our team to provide impactful customer support and develop innovative technical solutions for complex challeng...

Empower customers as you manage technical relationships, resolve integration issues, and provide strategic support while collaborating with internal teams to ensure seamless operations and satisfactio...

Join a team that's at the forefront of photonics, providing expertise in advanced optical technologies and high-speed communication solutions to enhance customer development projects and drive sales g...

Take ownership of providing exceptional technical support to customers, resolving complex issues, and enhancing customer relationships through collaborative problem-solving and knowledge sharing for o...

Partner with us to drive success as a Corporate Sales Engineer specializing in Next-Gen SIEM, collaborating with teams to unify security solutions and deliver exceptional customer experiences across a...

Engage with clients to enhance operational efficiency via innovative IoT solutions. Collaborate across departments, educate on product capabilities, and drive successful deployments to transform essen...

Accelerate progress at the forefront of customer experience by architecting scalable Google Cloud solutions for AI-driven interactions, guiding innovations in conversational agents and digital transfo...

Provide your expertise to enhance technical support operations and drive customer success through effective troubleshooting, implementation, and engagement across teams and systems, ensuring seamless...