Support Escalation Engineer Jobs in Palo Alto, CA

Empower a motivated technical support team to deliver exceptional customer service and resolve complex issues efficiently, ensuring high satisfaction and loyalty through effective leadership and innov...

Join us to shape our sales strategy and drive enterprise growth. Own the entire sales cycle, build relationships with executives, and define a pioneering sales motion in a fast-paced environment as we...

Shape the future of Solutions Engineering by building and leading a dynamic team that transforms technical expertise into successful customer outcomes. Drive strategy, define processes, and directly i...

Join a team that's transforming enterprise technology by owning Salesforce administration and configuration. Drive day-to-day operations, support integrations, and play a pivotal role in enhancing a g...

Analyze customer needs and advance technical solutions in cybersecurity, collaborating with sales and product teams to deliver impactful presentations and proposals while ensuring seamless product int...

Tackle complex engineering challenges while enhancing reliability in a global environment. Collaborate across time zones, implementing scalable solutions while driving efficiency and improving custome...

Elevate client relationships by driving growth and retention within a dynamic territory. Collaborate with C-Level executives to understand their needs and deliver tailored solutions, while managing co...

Provide user-focused support and application enhancement analysis within a collaborative Agile team. Own the complete service experience, from logging and tracking requests to coordinating platform ch...

Shape a high-performing Technical Account Management team, driving customer success across North America and LATAM by fostering a culture of accountability, empowering technical leaders, and ensuring...

Unlock potential by serving as a key technical resource in complex issue resolution. Collaborate with client-facing teams while driving critical investigations and ensuring product integrity through a...

Empower sales growth by serving as a technical lead, fostering client relationships, and driving innovative cybersecurity solutions. Collaborate on global strategies to secure new opportunities and de...

Analyze and enhance operational resilience as a Site Reliability Engineer, driving automation, monitoring, and incident response across cloud environments while collaborating with cross-functional tea...

Help us enhance system reliability and scalability by collaborating with peers, mentoring, and developing innovative solutions within an agile team to ensure high-quality software delivery and support...

Pioneer seamless product support by bridging customer service and engineering for cutting-edge security solutions, ensuring technical stability and satisfaction through proactive resolution of critica...

Innovate in the realm of Enterprise Account Management, leading sales initiatives for cutting-edge technology solutions that enhance security and data governance. Collaborate with diverse teams to dri...

Transform contact center technology solutions through advanced cloud implementations, driving innovation and optimizing client engagement. Collaborate closely with teams to architect, deliver, and enh...

Unlock potential by leading the design and deployment of innovative CCaaS solutions while collaborating with clients and delivery teams. Drive technology transformation and enhance customer experience...

Unlock innovative solutions by leading the design and implementation of GECX CCaaS systems for global clients while embracing evolving technologies to enhance customer experience and drive business gr...

Develop and implement transformative GECX CCaaS solutions, collaborating with clients and teams on complex projects. Drive technology innovation and align strategies with industry trends to enhance cu...

Architect and implement advanced GECX CCaaS solutions in a hands-on role. Collaborate with clients and teams to deliver innovative cloud technology transformations, driving growth and enhancing custom...

Empower your sales career by driving new business opportunities, navigating complex buying cycles, and building trusted relationships within a high-performing SaaS environment focused on developer pro...

Join a rapidly growing SaaS leader to drive new business opportunities, own the full sales cycle, and lead value-centric conversations with stakeholders while shaping market insights into product impr...

Drive sales success by managing the full sales cycle, engaging clients through tailored demos, and building strong relationships in a dynamic B2B SaaS environment focused on mid-market and enterprise...

Pioneer the customer journey by leading technical onboarding and support, resolving complex issues, and enhancing team capabilities to ensure seamless deployment and client satisfaction across a range...

Lead impactful customer engagements as a Solutions Engineer, driving enterprise SaaS adoption through product demonstrations and strategic partnerships with Account Executives to ensure client success...