Support Escalation Engineer Jobs in Palo Alto, CA

Drive customer success by managing a high-volume portfolio of SMB accounts, optimizing onboarding and engagement processes to enhance adoption, retention, and value from our platform for diverse clien...

Pioneer seamless product support by bridging customer service and engineering for cutting-edge security solutions, ensuring technical stability and satisfaction through proactive resolution of critica...

Unlock your potential as a key technical architect for enterprise engagements. Lead complex, high-value opportunities by building strategic relationships and scalable solutions that enhance organizati...

Innovate in the realm of Enterprise Account Management, leading sales initiatives for cutting-edge technology solutions that enhance security and data governance. Collaborate with diverse teams to dri...

Transform contact center technology solutions through advanced cloud implementations, driving innovation and optimizing client engagement. Collaborate closely with teams to architect, deliver, and enh...

Unlock potential by leading the design and deployment of innovative CCaaS solutions while collaborating with clients and delivery teams. Drive technology transformation and enhance customer experience...

Unlock innovative solutions by leading the design and implementation of GECX CCaaS systems for global clients while embracing evolving technologies to enhance customer experience and drive business gr...

Develop and implement transformative GECX CCaaS solutions, collaborating with clients and teams on complex projects. Drive technology innovation and align strategies with industry trends to enhance cu...

Architect and implement advanced GECX CCaaS solutions in a hands-on role. Collaborate with clients and teams to deliver innovative cloud technology transformations, driving growth and enhancing custom...

Advance your career by owning the entire delivery process from design to go-live, ensuring seamless client engagement and transformative outcomes in customer experience through AI solutions and collab...

Join a team that's transforming customer engagement through AI solutions. As a Technical Delivery Lead, you'll oversee end-to-end delivery, ensuring outcomes that revolutionize client interactions wit...

Elevate customer engagement by owning end-to-end delivery, ensuring quality and impactful outcomes. Design delivery strategies while leading cross-functional teams to transform client interactions thr...

Join a rapidly growing SaaS leader to drive new business opportunities, own the full sales cycle, and lead value-centric conversations with stakeholders while shaping market insights into product impr...

Empower your sales career by driving new business opportunities, navigating complex buying cycles, and building trusted relationships within a high-performing SaaS environment focused on developer pro...

Take ownership of testing methodologies and equipment development to enhance product quality and troubleshooting efficiency for advanced manufacturing solutions. Collaborate with teams to ensure succe...

Lead impactful customer engagements as a Solutions Engineer, driving enterprise SaaS adoption through product demonstrations and strategic partnerships with Account Executives to ensure client success...

Advance testing methodologies and infrastructure by implementing equipment, training technicians, and ensuring optimal operation of production test lines. Collaborate with customers and stakeholders t...

Join a dynamic team to design and optimize complex systems in semiconductor technology, collaborating with cross-functional teams to ensure seamless integration, testing, and implementation while exce...

Transform power supply solutions by collaborating with sales and engineering teams. Provide expert support for high-frequency power electronics using cutting-edge GaN and Si technologies, ensuring opt...

Unlock organizational potential by leading competitive intelligence and strategic insights. Shape executive decisions through data analysis and trend identification, driving enterprise strategy across...

Strategize growth and relationships within enterprise pharmaceutical accounts. Drive measurable business impact using consultative sales across a proven territory while leveraging a broad product port...

Empower customers by providing expert technical support for DCBBS and thermal solutions, ensuring successful deployments, effective troubleshooting, and responsive service to drive satisfaction within...

Lead the charge in designing secure, scalable enterprise printing solutions that modernize and integrate services for a government client, ensuring alignment with architectural standards, cybersecurit...

Drive customer success by delivering expert technical support for advanced DCBBS solutions. Engage in onsite and remote troubleshooting, deployment assistance, and post-sale engineering, ensuring smoo...

Transform customer experiences by delivering expert technical support for innovative DCBBS solutions and rack-scale systems. Leverage your technical skills and communication prowess to ensure high sat...