Support Escalation Engineer Jobs in New York, NY

Empower customer success through expert support and relationship building, ensuring clients achieve optimal value from their solutions and fostering collaboration with cross-functional teams to enhanc...

Transform customer experiences by integrating cloud infrastructures into Vantage. Collaborate with Account Executives to guide clients through technical processes, ensuring seamless integration and va...

Contribute to our global service network by providing expert on-site and remote server support, ensuring customer satisfaction through technical excellence in resolving complex issues and enhancing fi...

Diagnose and resolve complex technical issues with server systems in an enterprise setting. Provide on-site and remote support, drive customer satisfaction, and enhance service programs while collabor...

Elevate customer success by managing integrations and onboarding for key accounts. Utilize technical skills to debug, code, and engage directly with clients and engineering for seamless operations thr...

Elevate the technical sales function by leading and mentoring a skilled team, optimizing sales strategies, and driving performance to meet enterprise client needs during growth periods. Collaborate cr...

Lead the charge in providing vital technical support to enterprise customers, troubleshooting complex systems, collaborating with engineering teams, and enhancing product offerings through customer in...

Innovate IT infrastructure solutions while supporting diverse clients. Focus on system performance, security, and reliability. Collaborate with teams to design, implement, and optimize cloud-based sys...

Elevate your career by driving cloud-based telephony solutions for financial institutions. Use your expertise to seamlessly integrate advanced technologies, enhance client experiences, and collaborate...

Design and drive technical sales strategy for enterprise CPaaS solutions, engaging with stakeholders to address customer needs while leading complex proposals, solution architecture, and workshops to...

Join a team that's redefining security architecture by designing and implementing scalable, policy-based access control solutions to ensure compliance and protect vital business information across var...

Engage with customers by providing expert technical guidance, driving growth through actionable plans and collaborating with cross-functional teams to enhance customer experience and success with clou...

Champion the installation and implementation of advanced radar systems at critical airports. Utilize expertise to ensure compliance, safety, and quality in a fast-paced environment while representing...

Drive growth and retention for key enterprise accounts, ensuring customer success through a combination of relationship stewardship and proactive business development, while collaborating cross-functi...

Elevate enterprise cybersecurity practices as a trusted advisor, guiding teams through SecOps, Zero Trust, and cloud security transformations. Collaborate closely with technical and executive stakehol...

Join us to guide enterprise organizations through cybersecurity transformations, leveraging your technical expertise. You'll partner with sales to create secure architectures, engaging C-level executi...

Support the engineering team by owning products from ideation to launch while writing high-quality TypeScript across the tech stack. Collaborate on construction, maintain internal tools, and elevate e...

Unlock potential by providing expert strategic communications to enhance Veteran outreach and behavioral health awareness through targeted, large-scale campaigns for the Office of Suicide Prevention w...

Champion customer engagement by leveraging technical expertise to identify and implement innovative IoT solutions, enhancing operational efficiency across various industries. Collaborate with sales te...

Join a dynamic team as a Sales Engineering Manager, driving technical excellence across the Midwest and West regions. Lead innovative solutions for enterprise customers while mentoring a high-performi...

Shape strategic client relationships, driving growth and retention in a dynamic sales environment. Collaborate with C-level executives to implement effective enterprise-wide strategies utilizing innov...

Join a dynamic sales team to enhance client relationships while driving revenue growth through strategic enterprise solutions, targeting C-level executives in major accounts. Shape account strategies...

Deliver high-touch IT support to C-suite executives, ensuring seamless technology performance in a fast-paced environment. Support executive meetings, travel, and events with exceptional technical exp...

Join a dynamic team as you lead onboarding for new customers, ensuring successful deployment and integration. Advocate for customer needs, collaborate across functions, and drive improvements for long...

Drive technical excellence as you bridge customer needs with factory solutions, diagnosing and resolving advanced semiconductor system failures while leading the creation of essential support document...