Support Escalation Engineer Jobs in New York, NY

Engage with cross-functional teams to enhance government environment reliability and compliance. You will drive automation and incident resolution while establishing best practices for continuous deli...

Partner with us to drive impactful sales solutions by leveraging your technical expertise in cybersecurity. Collaborate with the sales team to deliver effective demos and develop innovative solutions...

Unlock your potential by collaborating with sales teams to deliver impactful product demos and technical expertise, driving security solutions for customers and helping shape strategic approaches that...

Invent solutions for customers as a trusted technical advisor by leveraging your expertise in Linux, GitLab, and CI/CD to tackle complex challenges and enhance operational efficiency for major clients...

Join a team that's redefining business intelligence. You will engage with clients, manage presales cycles, and develop solutions, while collaborating across departments to enhance data accessibility a...

Lead high-impact incident response in complex cloud environments, coordinating major security incidents. Manage a team, drive improvements, and implement AI tools for effective investigations while en...

Elevate customer success by architecting tailored AI solutions, driving technical sales, and enabling seamless integration. Collaborate with teams to optimize processes and support enterprise-level vo...

Accelerate customer success by partnering with Account Executives to deliver tailored security solutions. Drive discovery, manage technical evaluations, and maintain relationships throughout the custo...

Engage with strategic accounts to drive customer success and relationship management. Collaborate across teams to ensure product adoption, customer health, and retention, using insights to enhance the...

Lead strategic relationships with enterprise accounts, ensuring exceptional service delivery and technical support. Excel in problem-solving and improve client business outcomes through collaboration...

Transform operational reliability by managing AWS production systems, ensuring high availability, automation, and seamless service delivery. Collaborate with engineering teams to enhance infrastructur...

Unlock transformative strategies in customer engagement. Lead initiatives that enhance customer success, streamline support, and drive product adoption while fostering a proactive culture within the T...

Drive your career with innovative infrastructure solutions that enhance scalability and reliability. Collaborate with cross-functional teams to automate processes, troubleshoot issues, and set strateg...

Drive your career as a Senior Support Engineer, architecting support functions and tackling complex customer challenges in identity security with a focus on AI-driven solutions. Shape the future of ou...

Champion enterprise support excellence by architecting a new function, diagnosing complex issues across security identity stacks, automating workflows, and driving customer success in a high-impact, c...

Optimize customer identity solutions as a technical partner, driving sales success and empowering clients through tailored implementations and a deep understanding of identity systems and architecture...

Drive innovation by engaging with clients to build and deploy advanced AI systems. You will own the outcomes, navigating complexity to create value in diverse industries, ensuring the software develop...

Unlock potential by delivering exceptional support to healthcare practices using innovative software solutions. Collaborate across teams to enhance client satisfaction and influence product developmen...

Lead the charge in transforming the VA ServiceNow platform, establishing architecture standards, and guiding technical decisions to enhance service delivery across multiple deployments at an enterpris...

Elevate customer security outcomes as a SecOps Technical Success Manager! Cultivate deep relationships, drive engagement, and enhance value realization in cybersecurity solutions while collaborating a...

Drive business growth by owning the complete sales cycle and fostering lasting relationships. Utilize consultative sales techniques to identify opportunities and align solutions with customer needs in...

Join a team that's dedicated to enhancing software performance through collaboration, problem-solving, and innovation. Contribute to the full software development lifecycle while developing your codin...

Innovate high-speed testing solutions by collaborating with sales teams to enhance customer success. Engage with diverse industry stakeholders including manufacturers and university labs to drive prod...

Drive innovation by delivering Elastic solutions, guiding architecture design, and optimizing capacity in critical environments, while mentoring teams and fostering strong customer relationships for m...

Accelerate progress at the forefront of software development, collaborating with engineers to design secure, scalable solutions and implement innovative technologies while enhancing customer experienc...