Support Escalation Engineer Jobs in New York, NY

Pioneer the future of cybersecurity by leading autonomous pentesting efforts. Your role will bridge technical deployments and customer engagement, transforming security insights into actionable findin...

Shape innovative solutions by partnering with sales teams to design scalable, client-oriented technologies that enhance business success and ensure seamless implementation and long-term adoption acros...

Serve as a trusted advisor, guiding clients through pre-sales processes to evaluate and adopt anti-fraud solutions, ensuring alignment with business outcomes and facilitating smooth sales to implement...

Lead technical sales engagements for major hyperscale and AI tenants, translating business objectives into scalable data center solutions while collaborating across multiple teams to ensure feasibilit...

Lead customer success initiatives by optimizing platform use, driving adoption, and ensuring satisfaction for global enterprises. Collaborate closely with clients, providing expertise and tailored sol...

Accelerate your career by driving enterprise application solutions that align with business priorities. Collaborate with cross-functional teams to deliver scalable systems while mentoring peers and en...

Transform customer experiences by guiding enterprise clients through successful IoT deployments. Collaborate cross-functionally to maximize value and drive advocacy, all while embodying cultural princ...

Transform customer interactions by serving as a trusted technical partner, delivering compelling demos and strategic insights to drive business value while optimizing cybersecurity solutions for Mid-M...

Unlock potential by driving new enterprise sales, cultivating client relationships, and leading strategic initiatives. This role offers a dynamic environment where you’ll close complex deals and colla...

Join us to design and deliver innovative solutions in Media and Entertainment, leveraging AWS technologies. Engage with key industry players and customers, creating impactful content that drives thoug...

Elevate your career by driving new business development in a dynamic, fast-paced environment. You will manage the full sales cycle, engage with key stakeholders, and collaborate across teams to achiev...

Lead the charge in managing a distributed SRE team across APAC, ensuring customer success with Redline products, and enhancing operational excellence through automation and proactive issues resolution...

Innovate client onboarding by executing technical projects across hybrid and cloud infrastructures. Collaborate with teams to ensure excellence in deployments while enhancing client satisfaction and f...

Elevate the customer experience by owning complex technical escalations, providing strategic guidance to engineering teams, and transforming incidents into insights that drive product excellence. Be t...

Unlock potential by serving as a key technical leader, bridging engineering and enterprise architecture to eliminate adoption friction and enhance cloud-native infrastructure and AI platform deploymen...

Champion the reliability and performance of IT infrastructure, providing expert support to clients and optimizing cloud solutions. Collaborate with the IT team to enhance system security and stability...

Transform client operations by implementing and optimizing PTC Windchill solutions. This remote role requires collaboration with clients to ensure successful delivery within budget and timelines, offe...

Lead enterprise endpoint management initiatives, ensuring efficient patching, software deployment, and vulnerability remediation in complex environments. Serve as the SME for Ivanti Endpoint Manager...

Explore a pivotal role leading RAN software solutions, optimizing customer strategies and aligning with Ericsson's goals. Collaborate with cross-functional teams to deliver innovative and robust 5G/4G...

Join a team that builds and operates cloud infrastructure for AI platforms, ensuring reliability, scalability, and security from design to production. Collaborate closely with engineering and product...

Champion day-to-day production health and customer issue resolution, driving proactive monitoring and effective communication with clinical teams to ensure optimal platform performance across diverse...

Unlock potential by helping clients drive AI adoption and data governance. You'll guide stakeholders from concept to production, evangelizing impactful solutions and collecting insights to enhance pro...

Optimize client engagement by unraveling complex tech needs and crafting tailored solutions. Collaborate across teams to ensure seamless project execution, driving satisfaction and business success th...

Engage with cross-functional teams to enhance government environment reliability and compliance. You will drive automation and incident resolution while establishing best practices for continuous deli...

Partner with us to drive impactful sales solutions by leveraging your technical expertise in cybersecurity. Collaborate with the sales team to deliver effective demos and develop innovative solutions...