Support Escalation Engineer Jobs in New York, NY

Empower the sales process by providing technical expertise and support, collaborating with teams to develop tailored solutions, and ensuring successful project execution while fostering long-term clie...

Join us to drive AI integration by transforming client workflows into live agents. You'll manage the entire process from scoping to deployment, collaborating with teams to deliver impactful solutions...

Join us to empower enterprise customers with innovative sourcing solutions, manage complex RFPs, and collaborate with cross-functional teams to drive procurement success while leveraging cutting-edge...

Transform essential public sector operations by leveraging IoT solutions to enhance fleet management, improve compliance, and optimize logistics for safer, greener environments. Collaborate with diver...

Empower customer success by leading product-solution ownership, crafting tailored solutions, and managing implementation scope across cross-functional teams. Drive technical discovery and ensure seaml...

Drive your career forward by leading systems engineering for a cloud-based enterprise system. Engage in architecture development, integration, and modernization efforts while ensuring security and ope...

Join a dynamic team to drive cybersecurity solutions, educate clients, and craft tailored strategies to safeguard operations. Collaborate with sales and utilize your expertise to address complex chall...

Join us as a technical product champion, bridging customer security needs and our advanced AI platform. You'll lead technical discussions, deliver impactful demos, and design tailored solutions for co...

Transform customer experiences by leveraging your pre-sales expertise to identify solutions, articulate product value, and drive enterprise sales success. Collaborate with teams to solve complex busin...

Drive impactful solutions for SLED customers by leveraging your technical expertise and sales acumen. Collaborate with teams to enhance customer engagement, deliver tailored demos, and ensure alignmen...

Join a team that's driving transformation in the Public Sector by managing strategic accounts. Leverage your expertise to build relationships, influence purchasing decisions, and align solutions with...

Drive advanced technical support for trading solutions, managing complex incidents, troubleshooting, and collaborating with teams to enhance system performance and ensure exceptional customer experien...

Join a team that's redefining cloud reliability by enhancing observability, automation, and operational excellence. Collaborate across departments to ensure seamless deployment and management of SaaS...

Transform the sales landscape by leveraging your technical expertise to drive compliance solutions. Collaborate with Account Executives to navigate complex sales cycles, ensuring client needs are met...

Engage in the development and implementation of energy conservation measures for complex EaaS projects. Collaborate with multidisciplinary teams to optimize system performance and ensure successful pr...

Join a dynamic team to support and enhance global IP network services, ensuring stability and availability for Financial Markets. Collaborate with engineers and customers to resolve complex issues and...

Take ownership of IAM/PAM systems, driving strategy and implementation for human and AI identities. Leverage expertise in SailPoint, BeyondTrust, and Microsoft Entra to enhance security and governance...

Transform security operations by managing the security toolchain and ensuring PCI compliance. Collaborate with teams to execute access reviews and respond to incidents, while maintaining a strong focu...

Join the team to enhance security measures and ensure compliance. You'll manage security tools and access reviews, while driving PCI compliance and incident response initiatives, ensuring the organiza...

Drive innovative security solutions by collaborating with sales teams to identify customer needs, educate partners, and manage technical inquiries, ensuring organizations are protected against evolvin...

Join a team that's dedicated to delivering complex NICE solutions for Public Safety. As a hands-on technical lead, you'll manage installations, upgrades, and troubleshooting, ensuring successful imple...

Strategize initiatives to enhance workforce alignment and Agile practices, driving high performance in IT services for federal clients while fostering a collaborative culture and supporting strategic...

Drive the development of AI-native solutions, designing robust agentic systems and workflows while closely collaborating with SMEs to enhance real user value through effective feedback mechanisms and...

Grow your career with a pivotal role in estimating costs for fire and security systems. Collaborate with teams and vendors to deliver accurate budgets while leveraging your expertise in industry codes...

Empower clients by resolving technical issues and implementing custom solutions. Collaborate with engineering to enhance product support, ensuring high-quality service and continuous improvement in a...