Support Escalation Engineer Jobs in New York, NY

Champion seamless coordination between external Knowledge Center and internal resolver groups, while tracking escalations to ensure timely resolutions. Analyze complex incidents, reduce future escalat...

Transform your career by shaping the future of solutions architecture. As a key member of our founding team, you'll lead technical sales, build trust with IT leaders, and create innovative demos that...

Join a dynamic team as a Technical Marketing Engineer, leveraging your expertise in SASE solutions to drive field enablement, create impactful content, and influence product development while engaging...

Drive your career forward by developing engineered estimates and budgets for security systems. Collaborate with cross-functional teams to ensure project success while leveraging your expertise in elec...

Join a team that's dedicated to enhancing customer experiences by bridging technical support and engineering. Leverage your skills to troubleshoot, document, and innovate solutions that drive product...

Join a team that's redefining field engineering by leading technical deployments and customer engagements. You'll ensure system readiness, provide real-time support, and shape product development whil...

Transform customer experiences by delivering exceptional technical support, troubleshooting cloud technologies, and collaborating across teams to optimize solutions, all while contributing to sustaina...

Join a dynamic team as a Senior Enterprise Support Engineer, driving technical solutions and client engagements for enterprise clients. Leverage your expertise in cloud forensics and AI orchestration...

Accelerate your career by owning complete AI solutions from concept to production. You’ll tackle complex challenges across industries, collaborate closely with clients, and drive innovation in real-wo...

Grow your career with a global team focused on engineering and implementing security solutions across multi-cloud and on-premise environments, ensuring compliance and innovation while collaborating wi...

Join a team that's dedicated to optimizing energy performance through innovative solutions. Leverage your technical expertise in HVAC and energy management to drive successful project outcomes in comp...

Contribute to the design and implementation of advanced communication systems for public safety, ensuring seamless integration and support for critical infrastructure projects while collaborating with...

Elevate your career as a Technical Support Engineer, solving complex technical challenges and enhancing the customer experience while collaborating with Product and Engineering teams to deliver except...

Drive system reliability and user satisfaction by supporting complex applications, diagnosing issues, and collaborating across teams to enhance processes and improve technical systems in a dynamic inv...

Empower enterprise customers through expert support, incident management, and strategic collaboration, ensuring system stability and compliance while driving operational excellence and continuous impr...

Drive exceptional client support by managing complex technical issues and escalations. Collaborate with engineering teams to enhance service delivery, mentor junior staff, and leverage AI tools for ef...

Unlock seamless technology experiences by managing endpoint devices, supporting users, and transitioning legacy systems to modern environments. This hands-on role requires technical expertise and stro...

Unlock your potential as a Solutions Engineer, guiding sales teams with expert network security advice, conducting training sessions, and supporting customer needs while driving professional services...

Join a team that's dedicated to providing exceptional post-sales technical support for federal clients. You'll troubleshoot complex systems, collaborate with engineering teams, and ensure seamless ope...

Elevate our sales engineering efforts by driving business opportunities across LATAM and the Eastern US. Collaborate with sales partners to maximize customer value and deliver compelling product demon...

Lead the charge in consultative sales, driving new business and account growth by engaging senior marketers, understanding client needs, and delivering tailored marketing solutions across a diverse po...

Shape impactful client relationships by leading consultative sales in B2B marketing services. Drive new business development and account expansion, leveraging your expertise to deliver tailored market...

Elevate security operations by partnering with sales teams to identify challenges, deliver tailored solutions, and serve as a trusted advisor, driving efficiency and risk reduction through innovative...

Unlock potential by delivering top-notch technical support, solving complex issues, and collaborating with diverse teams to enhance our cybersecurity products and services, ensuring customer satisfact...

Champion energy efficiency by leading complex EaaS projects, optimizing HVAC systems, and mentoring teams. Drive technical excellence in multi-building environments, ensuring successful implementation...