Support Escalation Engineer Jobs in Irving, TX

Champion exceptional customer support through complex investigations, improving product reliability. As part of a global team, you’ll impact Fortune 500 enterprises by delivering insights that drive s...

Join a team that delivers expert solutions and insights around contact center technologies. Engage with clients in a consultative capacity, balancing technical and business tasks while mentoring junio...

Unlock potential by designing and implementing AI-driven engineering tools that enhance productivity and quality. Collaborate across teams to streamline processes and build innovative solutions that e...

Unlock potential by leading cross-functional teams in resolving complex customer escalations. Mentor peers while enhancing communication strategies for improved customer experiences and implementing p...

Transform support workflows by delivering expert-level troubleshooting and systems monitoring. Collaborate across teams to ensure seamless software deployments and incident resolution while driving im...

Join a team that's transforming customer engagement through proactive, hands-on technical support. Drive success with deep technical expertise while fostering strong relationships with Priority Suppor...

Lead the charge in enhancing our enterprise vulnerability management program, ensuring robust security across infrastructures and cloud environments. Partner with teams to drive effective remediation...

Unlock potential by overseeing endpoint management and reporting initiatives. Collaborate with cross-functional teams to enhance operational capabilities, ensuring endpoint health, security, and visib...

Unlock potential by delivering top-notch technical support. As a key player, you'll troubleshoot and resolve technical issues, educate customers, and collaborate with teams to enhance product function...

Deliver high-quality technical support for complex systems, ensuring timely resolutions and efficient troubleshooting in collaboration with engineering teams while adhering to SLAs and promoting custo...

Elevate sales effectiveness by engaging customers through technical expertise. Collaborate with account executives to showcase solutions that address their needs and drive business value, fostering st...

Innovate and enhance healthcare solutions as you support Core Speech products, ensuring operational excellence through deployments, monitoring, and collaborative improvements within a talented team de...

Champion customer success by leveraging your expertise in cloud, networking, and Linux technologies to provide exceptional technical support, enhance operational efficiencies, and mentor team members...

Shape the future of technical support by leading a dynamic team, driving operational excellence, and enhancing customer satisfaction through effective mentorship and hands-on troubleshooting in a coll...

Lead the charge in mentoring and managing a local Technical Support team, ensuring technical excellence while delivering outstanding customer experiences. Drive process improvements and collaborate cr...

Empower our customers and enhance their experience by troubleshooting complex issues, driving product feedback, and collaborating with cross-functional teams to ensure world-class support in a dynamic...

Join a team that's pivotal in managing critical customer incidents and escalations. As a senior leader, you will drive operational strategy, influence cross-functional teams, and enhance service deliv...

Join a team that embraces innovation as a Senior Application Support Engineer, where you'll enhance the performance of financial applications by resolving critical issues and supporting seamless tradi...

Unlock potential by delivering top-notch technical support, solving complex issues, and collaborating with diverse teams to enhance our cybersecurity products and services, ensuring customer satisfact...

Champion innovative sales solutions by leveraging deep technical expertise in application security. Collaborate effectively with cross-functional teams to address client challenges, drive business suc...

Unlock potential by leading Level 2-3 technical support, mentoring junior engineers, and collaborating with cross-functional teams to resolve complex issues. Drive product enhancements and contribute...

Elevate your career by leveraging your Tier 3 technical support skills to drive customer success. Collaborate with enterprise clients, troubleshoot complex issues, and enhance the adoption of cutting...

Empower your career by driving innovative solutions in a dynamic environment. Collaborate with teams to address customer needs while utilizing your technical and sales expertise to deliver impactful r...

Drive the expansion and optimization of cloud technologies across the organization. Collaborate with cross-functional teams to implement and maintain robust solutions while mentoring junior engineers...

Advance cloud infrastructure support by collaborating in Agile teams, automating systems, managing incidents, and enhancing documentation to improve operational efficiency and reliability...