Support Escalation Engineer Jobs in Houston, TX

Lead a team to resolve complex customer escalations in networking, driving operational excellence and enhancing satisfaction. Collaborate with senior leadership to align strategies and improve process...

Drive software solutions by analyzing issues and collaborating with teams to improve CRM products, enhancing performance and user experience while ensuring effective consultation and optimal configura...

Join a team that delivers expert solutions and insights around contact center technologies. Engage with clients in a consultative capacity, balancing technical and business tasks while mentoring junio...

Join our team as a Senior Application Support Engineer to ensure seamless operations and drive continuous improvements. You'll optimize business applications, facilitate transitions, and enhance servi...

Optimize customer success by operationalizing the Tanium platform, solving complex issues, and enhancing security and compliance through effective technical collaboration and communication in enterpri...

Lead strategic enterprise solution engagements, guiding digital transformations and shaping deal strategies. Collaborate with executive stakeholders and cross-functional teams to deliver value-driven...

Elevate sales effectiveness by engaging customers through technical expertise. Collaborate with account executives to showcase solutions that address their needs and drive business value, fostering st...

Champion customer success by leveraging your expertise in cloud, networking, and Linux technologies to provide exceptional technical support, enhance operational efficiencies, and mentor team members...

Manage the post-implementation operations of the ServiceNow CAM Module, leading a centralized support team and ensuring service delivery, coordination, and continuous improvement across stakeholder gr...

Join a team that's dedicated to resolving complex technical issues for enterprise clients. You'll drive success in product adoption while collaborating across functions, ensuring a seamless customer e...

Drive impactful serviceability enhancements across networking portfolios, addressing customer pain points and operational workflows to improve technical support and product readiness in a collaborativ...

Join a team that's pivotal in managing critical customer incidents and escalations. As a senior leader, you will drive operational strategy, influence cross-functional teams, and enhance service deliv...

Empower your career by joining a collaborative IT team focused on enhancing business operations through innovative solutions and effective support, driving value across various stakeholders in a dynam...

Join a dynamic team to drive technical sales, support senior sellers, and enhance customer experiences by leveraging strong storytelling, advanced integrations, and project management skills for impac...

Unlock potential by delivering top-notch technical support, solving complex issues, and collaborating with diverse teams to enhance our cybersecurity products and services, ensuring customer satisfact...

Advance operations by solving technical challenges with conveyor and boarding bridge systems. Drive efficiency with effective training, collaboration, and hands-on support across multiple locations wh...

Champion innovative sales solutions by leveraging deep technical expertise in application security. Collaborate effectively with cross-functional teams to address client challenges, drive business suc...

Elevate your career by leveraging your Tier 3 technical support skills to drive customer success. Collaborate with enterprise clients, troubleshoot complex issues, and enhance the adoption of cutting...

Drive the expansion and optimization of cloud technologies across the organization. Collaborate with cross-functional teams to implement and maintain robust solutions while mentoring junior engineers...

Advance cloud infrastructure support by collaborating in Agile teams, automating systems, managing incidents, and enhancing documentation to improve operational efficiency and reliability...

Empower customers as you manage technical relationships, resolve integration issues, and provide strategic support while collaborating with internal teams to ensure seamless operations and satisfactio...

Drive technical relationships with major retail customers, ensuring proactive support and effective communication between engineering teams. Manage program logistics, budgets, and schedules to achieve...

Join a team that's at the forefront of photonics, providing expertise in advanced optical technologies and high-speed communication solutions to enhance customer development projects and drive sales g...

Support our sales team by delivering effective solutions for complex flow control and process automation applications. Collaborate with customers and engineering teams to troubleshoot and implement re...

Partner with us to drive success as a Corporate Sales Engineer specializing in Next-Gen SIEM, collaborating with teams to unify security solutions and deliver exceptional customer experiences across a...