Support Escalation Engineer Jobs in Dallas, TX

Lead ServiceNow engagements, manage multiple projects, ensure client satisfaction, and guide Agile teams to successful delivery while overseeing financial performance and fostering strong client relat...

Engage with strategic accounts to drive customer success and relationship management. Collaborate across teams to ensure product adoption, customer health, and retention, using insights to enhance the...

Lead strategic relationships with enterprise accounts, ensuring exceptional service delivery and technical support. Excel in problem-solving and improve client business outcomes through collaboration...

Transform operational reliability by managing AWS production systems, ensuring high availability, automation, and seamless service delivery. Collaborate with engineering teams to enhance infrastructur...

Analyze customer engagement strategies and drive proactive initiatives that elevate customer satisfaction, improve adoption rates, and reduce support interactions through data insights and program man...

Drive your career with innovative infrastructure solutions that enhance scalability and reliability. Collaborate with cross-functional teams to automate processes, troubleshoot issues, and set strateg...

Join a team that's driving innovation in energy solutions through next-gen technologies. You'll oversee quality processes for products impacting AI data centers, ensuring manufacturing excellence and...

Champion enterprise support excellence by architecting a new function, diagnosing complex issues across security identity stacks, automating workflows, and driving customer success in a high-impact, c...

Optimize customer identity solutions as a technical partner, driving sales success and empowering clients through tailored implementations and a deep understanding of identity systems and architecture...

Deliver exceptional test design strategies, optimizing processes and equipment for standard and special devices. Ensure rigorous testing of customer samples, enhancing quality through detailed data an...

Lead the charge in transforming the VA ServiceNow platform, establishing architecture standards, and guiding technical decisions to enhance service delivery across multiple deployments at an enterpris...

Transform executive support by anticipating needs, managing complex schedules, and driving cross-functional alignment in a dynamic environment. Engage in strategic initiatives and enhance operational...

Elevate customer security outcomes as a SecOps Technical Success Manager! Cultivate deep relationships, drive engagement, and enhance value realization in cybersecurity solutions while collaborating a...

Drive business growth by owning the complete sales cycle and fostering lasting relationships. Utilize consultative sales techniques to identify opportunities and align solutions with customer needs in...

Innovate high-speed testing solutions by collaborating with sales teams to enhance customer success. Engage with diverse industry stakeholders including manufacturers and university labs to drive prod...

Drive innovation by delivering Elastic solutions, guiding architecture design, and optimizing capacity in critical environments, while mentoring teams and fostering strong customer relationships for m...

Accelerate progress at the forefront of software development, collaborating with engineers to design secure, scalable solutions and implement innovative technologies while enhancing customer experienc...

Transform the future of ServiceNow solutions by providing expert guidance, technical governance, and leadership in delivering comprehensive implementations that align with customer goals and project s...

Join a team that's focused on executing technical integration for client projects. Leverage your data analysis skills and project management experience to drive successful implementations and enhance...

Lead the charge in designing scalable financial solutions that enhance lending and credit card technologies. Collaborate across teams to modernize systems and mentor engineers, driving impactful innov...

Transform your sales career by driving full-cycle sales for SMBs. Leverage your B2B expertise to build relationships, uncover needs, and close subscription deals with decision-makers in a fast-paced e...

Innovate sustainment proposals by managing integrated operations, ensuring accurate input and compliance, and driving process improvements for maximized efficiency across multiple teams in a high-impa...

Transform complex systems into integrated capabilities while leading a critical function within a multi-disciplinary team. Manage dependencies, ensure technical integrity, and provide data-driven insi...

Lead test planning and execution for the F-35 project, ensuring integration and quality across teams. Collaborate with software, architecture, and testing teams to define test objectives and successfu...

Support the modeling of next-generation sustainment solutions, collaborating with project teams. Lead technical efforts and drive innovation in software development while ensuring system architecture...