Support Escalation Engineer Jobs in Chicago, IL

Join a team that's committed to delivering exceptional technical support solutions while leading and mentoring a talented team. Drive service excellence and foster collaboration across departments to...

Lead technical initiatives for innovative Zero Trust Browser solutions, guiding product success and strategy throughout the sales lifecycle. Partner with sales and engineering to enhance security meas...

Engage clients through the Managed Services lifecycle, driving retention and satisfaction. Foster strong relationships, manage delivery timelines, and enhance communication to ensure seamless project...

Elevate your career as a Principal Incident Response Analyst, where you will safeguard critical IT assets through advanced digital forensics, incident response, and threat detection, collaborating wit...

Invent scalable customer success systems to enhance adoption and retention for a large portfolio. This role blends technical support with strategic program design to drive customer engagement and sati...

Drive exceptional customer outcomes by resolving complex support issues, collaborating across teams, and enhancing processes with your technical expertise. Lead high-impact investigations and mentor p...

Lead the charge in resolving complex technical issues and customer escalations. Collaborate cross-functionally to enhance processes and deliver exceptional outcomes while developing deep expertise in...

Partner with us to drive sales and build relationships in key markets. Leverage your network to identify opportunities, manage C-level accounts, and develop effective sales strategies while achieving...

Join the Mobile Infrastructure team to enhance CI/CD systems and mobile pipelines, ensuring reliable builds for life-critical medical apps. Drive automation, improve workflows, and collaborate with en...

Design and enhance a robust test automation framework using Playwright, ensuring compliance and quality across UI, API, and integration layers through innovative AI-assisted methodologies in a high-st...

Accelerate development by designing and maintaining innovative applications in cloud and on-prem environments. Collaborate effectively with teams, guide junior engineers, and ensure high-quality, test...

Champion cutting-edge cybersecurity solutions by engaging clients, managing technical discussions, and delivering tailored presentations to showcase the unique value of our platform while collaboratin...

Drive customer success through impactful support engineering, focusing on resolving technical issues, enhancing product knowledge, and collaborating across teams to ensure exceptional experiences for...

Elevate your career by mastering enterprise sales in a dynamic, supportive team. Engage with clients to showcase innovative solutions that address IT challenges, while exceeding sales goals and foster...

Champion seamless integration of systems as a Senior Enterprise Engineer, driving innovative solutions through Python and collaboration with cross-functional teams. Own projects from design to deliver...

Empower secure access solutions by designing and operating ZTNA/SASE architectures. Collaborate across teams to enhance compliance, troubleshoot issues, and integrate technologies in both GCCH and Com...

Champion the management and support of Microsoft platforms, specializing in SharePoint and Office 365. Oversee technical issue resolution, system administration, and implement multi-dimensional projec...

Join our team as we enhance customer satisfaction by ensuring reliability and efficiency of E80 systems in customer plants. Collaborate closely with teams to optimize performance and deliver exception...

Transform the Federal partner ecosystem with strategic execution and growth. Drive partner relationships, enhance market opportunities, and deliver measurable pipeline and revenue. Lead cross-function...

Partner with us to deliver exceptional field support for server systems. As a vital member of our post-sales team, you'll troubleshoot technical issues, enhance customer satisfaction, and contribute t...

Unlock potential by leading the optimization of advanced hardware accelerators, focusing on AI performance. Shape a transformative practice that delivers top-tier solutions across ML frameworks and in...

Shape the future of enterprise customer success by driving strategic partnerships, transforming operational data into measurable outcomes, and championing impactful change for mid-large accounts withi...

Collaborate with customers to deliver tailored technical solutions, conduct product evaluations, and guide impactful presentations. Drive cloud security initiatives while fostering deep relationships...

Support the successful implementation and operation of AI solutions for partners. Collaborate cross-functionally to optimize technical onboarding and troubleshoot issues. Elevate partner experience th...

Innovate cloud solutions for the Naval Sea Systems, enhancing AWS services through automated deployment, maintenance, and troubleshooting, while collaborating in a dynamic Agile engineering team to ma...