Support Escalation Engineer Jobs in Chicago, IL

Empower your future by leading a software engineering team focused on building and scaling identity and access management systems for a transformative digital experience in life insurance. Drive innov...

Grow enterprise accounts by driving retention, upselling, and deepening strategic relationships. Collaborate with stakeholders to execute impactful account plans and lead the full commercial cycle. Sh...

Drive growth by managing enterprise accounts, ensuring retention, and expanding relationships. Partner strategically with customers to tailor solutions that align with their objectives, creating measu...

Lead the charge in deploying enterprise-grade AI solutions, connecting advanced agents with enterprise tech, and transforming workflows into autonomous systems for optimal operational efficiency...

Drive growth by identifying customer needs and presenting tailored solutions, enhancing client relationships and expanding market presence through effective sales strategies and strong engagement with...

Join a team that’s dedicated to empowering clients through innovative benefits solutions, driving sales success while building lasting relationships within the insurance landscape. Shape the future of...

Unlock potential by providing expert technical support and service as a Field Engineering Specialist. You will travel to install and repair products, enhancing operational efficiency for laboratory cu...

Lead the charge in delivering exceptional customer service and sales support. Drive operational efficiency by managing a dynamic team while enhancing customer satisfaction through strategic process im...

Accelerate progress at the forefront of grid modernization by evaluating DER/DG impacts and integrating innovative energy solutions into utility distribution systems through collaborative planning and...

Explore your career in consultative sales by generating SaaS revenue for state government agencies. Collaborate with teams to drive market growth, create value propositions, and engage clients in impr...

Accelerate your career as a Principal Data Engineer, leading the design and development of innovative data pipelines while mentoring a skilled team to achieve scalable data infrastructure aligned with...

Unlock potential by managing client relationships and driving product adoption, ensuring customer satisfaction while mitigating risks, enhancing revenue opportunities, and providing expert guidance th...

Drive enterprise-grade AI-native engineering solutions, from design through deployment. Collaborate with clients to implement agentic systems that optimize workflows and enhance operations, leveraging...

Join a team that's reshaping proposal strategies for global sales. As a Senior Proposal Writer, you'll lead the RFx lifecycle, enhance our content ecosystem, and transform responses with your expertis...

Contribute to an Agile development team by creating vital documentation and managing configuration processes for secure cloud solutions, enhancing communication and compliance for government projects...

Grow your career with a key role in enhancing enterprise data integration and warehouse operations, using powerful tools to ensure reliable data flows and optimal performance across systems while supp...

Lead the charge in transforming the US Federal government with innovative AI-data solutions. You'll strategize with elite teams, deliver impactful services, and engage directly with top-tier clients t...

Transform client success and elevate service delivery for Oracle Cloud clients by building strategic relationships, driving measurable outcomes, and enhancing value across your portfolio while collabo...

Join a team that's driving transformative change through strategic analysis and execution. This high-visibility role collaborates with leadership to ensure progress on critical initiatives and enhance...

Elevate the customer support experience by leading a regional team of Customer Success Engineers. Oversee operations, optimize workflows, and engage with stakeholders to drive improvements while ensur...

Oversee the post-sale customer journey as a Senior Manager, leading a team to maximize client value in the QSR and retail sectors. Develop strategies to improve retention and satisfaction while foster...

Accelerate growth by leading a dynamic Customer Success team. Drive client engagement with strategic initiatives that enhance retention, satisfaction, and overall product value in a fast-paced B2B Saa...

Drive the strategic vision for Technical Support, enhancing service delivery and operational efficiency while championing AI transformation and innovation to elevate customer experience and achieve bu...

Engage with multifaceted engineering teams to design and optimize resilient cloud infrastructure, ensuring high availability and performance. Take ownership of incident management and leverage softwar...

Lead territory growth and provider adoption by executing innovative sales strategies. Drive revenue expansion through customer engagement and effective pipeline management while ensuring compliance in...