Support Escalation Engineer Jobs in Brooklyn, NY

Champion the growth of major OEM accounts by building strong relationships and delivering customer satisfaction through strategic solutions and effective communication, managing commercial disputes an...

Optimize customer success relationships with key enterprise accounts. Drive product adoption, enhance retention, and collaborate closely with sales and product teams for strategic customer growth and...

Lead the charge in customer security engagements, effectively bridging technical expertise and sales strategies to enhance customer trust and drive revenue through proactive security solutions and col...

Drive partner success by delivering technical enablement, pre-sales support, and operational management. Collaborate with diverse teams to enhance partner capabilities and oversee quality project deli...

Grow your career with a dynamic role that shapes digital strategies, deepens client relationships, and delivers transformative solutions for major telecom clients, all while leading high-performing te...

Lead the charge in managing enterprise accounts, enriching client relationships, and driving growth through strategic upselling and cross-selling initiatives while collaborating with marketing and mon...

Empower customers by providing technical support and solutions as you drive seamless integrations and maximize platform value. Collaborate with teams to tackle challenges and enhance customer success...

Join our team as you manage enterprise-level government customers, fostering relationships that drive success through strategic guidance, product adoption, and customer satisfaction. Collaborate acros...

Transform the future of finance by delivering innovative AI-driven solutions to insurance and financial firms. Leverage hands-on expertise to develop PoCs and co-create with clients, showcasing the va...

Unlock potential by leading AI-driven workshops and building innovative solutions for top financial firms, showcasing Salesforce capabilities and driving technical alignment to create business value t...

Join a team that's revolutionizing technology infrastructure as you develop and manage high-quality software solutions for cutting-edge products, driving collaborative success across engineering teams...

Architect the enterprise load balancing and application delivery systems, ensuring reliability and performance for critical applications while collaborating with cross-functional teams on innovative s...

Take ownership of Workday HCM configuration and support, collaborating with teams to optimize business processes in payroll, benefits, and analytics. Leverage your expertise to ensure data integrity a...

Unlock your potential in a dynamic role where your security expertise propels organizations to preempt breaches through innovative endpoint technology. Collaborate with teams, engage with customers an...

Lead high-level automation support and continuous improvement initiatives across multiple Amazon facilities, ensuring optimal operation of control systems and maximizing efficiency...

Drive technical strategy and solutions for enterprise clients, enhancing storage modernization and operational efficiency while engaging in complex sales cycles and mentoring team members to achieve i...

Join a dynamic team to develop, implement, and enhance quality assurance strategies for a critical identity management program, ensuring secure and scalable software solutions meet industry standards...

Drive impactful power automation solutions by collaborating with clients to implement and integrate advanced systems. Your hands-on expertise will enhance operational efficiency across diverse industr...

Shape the future of power solutions by delivering innovative automation systems. Collaborate closely with clients on-site, engage in diverse projects, and enhance your skills through extensive travel...

Transform customer engagement by spearheading sales initiatives that cultivate new and existing relationships while delivering innovative technology solutions within your assigned territory. Drive gro...

Drive the development of off-chain systems, ensuring robust, production-grade infrastructure for institutional operations. Own architectural design, implementation, and deployment processes while enga...

Transform enterprise sales by managing inbound demand, expanding pipelines, and delivering insights to improve processes. Play a key role in driving growth while directly impacting customer satisfacti...

Contribute to the pre-sales process by leveraging technical expertise to engage customers, uncover requirements, and present solution strategies that instill confidence and drive successful sales outc...

Join a team that's shaping the future of security governance in highly-regulated markets. Take ownership of critical compliance programs and cultivate a proactive security posture to enhance organizat...

Serve as the primary advocate for Premium and Platinum clients, ensuring seamless support experiences and proactive engagement. Drive customer satisfaction by collaborating with internal teams to reso...