Support Escalation Engineer Jobs in Brooklyn, NY

Engage with enterprise accounts to provide innovative software solutions. Use a consultative approach to identify opportunities and collaborate with teams. Drive growth through relationship-building a...

Partner with us to provide exceptional field service support for server systems. Leverage technical expertise and interpersonal skills to ensure customer satisfaction, train new engineers, and assist...

Optimize customer satisfaction by providing high-level technical support, resolving complex issues with server systems in various environments while collaborating with teams to enhance service quality...

Accelerate progress at the forefront of cybersecurity by collaborating with Account Executives to deliver tailored solutions that protect enterprises, ensuring customers recognize the strategic value...

Analyze complex customer issues to identify root causes and improve software performance. Collaborate with engineering teams to enhance customer experience and ensure quick resolutions to technical ch...

Optimize quality assurance processes within a federal consulting environment, driving compliance and operational excellence across program deliverables while fostering strong stakeholder collaboration...

Champion customer success as a Senior Customer Success Engineer, leveraging technical expertise in data backup and recovery to enhance outcomes for clients. Drive adoption, optimize solutions, and eng...

Build your career with a dynamic team dedicated to optimizing publisher integrations within AdTech. Collaborate with technical teams and clients to enhance ad performance and troubleshoot implementati...

Elevate customer engagement as a Senior Solutions Engineer, bridging sales and technical teams to deliver tailored AEC solutions. Lead technical pilots, provide industry insights, and mentor teammates...

Oversee application security initiatives by collaborating with teams to enhance security protocols, perform assessments, and ensure compliance while fostering a culture of continuous improvement and a...

Join a team that's passionate about enhancing the developer experience by deploying cloud-native solutions. Leverage your technical expertise to troubleshoot and optimize infrastructure for our develo...

Join us to support customers and enhance operational stability while resolving technical challenges across Linux systems, Kubernetes, and IAM integrations. Collaborate with engineering teams to drive...

Engineer innovative solutions within a dynamic remote sales team, leading technical engagements and addressing complex customer requirements for mobile ad hoc networking systems, while collaborating c...

Launch a transformative Customer Success initiative focused on AI-driven solutions, managing sophisticated customer portfolios, defining success metrics, and creating onboarding playbooks to enhance c...

Transform the digital landscape as a Technical Architect, leveraging ServiceNow expertise to guide Fortune 500 clients in IT strategy, team leadership, and innovative application development for impac...

Lead the charge in transforming IT strategy through innovative ServiceNow solutions. Collaborate with C-suite executives and manage teams to deliver premium services, ensuring client operations are ag...

Collaborate to architect innovative technical solutions that solve critical customer challenges, drive the sales process, and elevate customer satisfaction through expert guidance and support...

Lead strategic partner integrations and deliver tailored solutions while fostering collaborative relationships to ensure successful onboarding and implementation of our Banking as a Service platform...

Lead the charge in enhancing software quality through rigorous testing and analysis. Collaborate with a diverse team to develop automated tests and ensure accuracy in healthcare applications, making a...

Elevate your career by becoming the technical linchpin between customers and engineering, diagnosing and resolving system-level issues for innovative semiconductor technology. Engage internationally w...

Join a team that drives innovative technical sales initiatives for key customers, leading a talented team to develop strategies, deliver impactful demos, and consult on complex solutions that maximize...

Lead the charge in delivering scalable, AI-enabled solutions for clients, ensuring successful implementation and ongoing optimization. Collaborate with multiple teams to address complex challenges and...

Elevate enterprise solutions through expert pre-sales engagement. Collaborate with Fortune 500 clients to resolve complex business challenges and drive product adoption, enhancing customer success and...

Empower enterprise customers through value-driven solution selling, leveraging technical expertise and collaboration with sales teams to deliver impactful outcomes that enhance business success and fo...

Elevate your career by driving strategic sales solutions, fostering relationships, and mentoring a dynamic team to enhance business growth in a fast-paced environment that rewards innovation and persi...