Support Escalation Engineer Jobs in Brooklyn, NY

Empower customer success by leveraging cloud-native expertise to guide clients from setup to production. Collaborate closely with teams to troubleshoot and drive adoption, ensuring satisfaction with o...

Drive the design and enhancement of corporate security infrastructure, improving automation and maintaining strong security posture in a cloud environment. Collaborate with teams to implement controls...

Champion customer success through strategic partnerships, fostering adoption and expansion. Utilize technical acumen to oversee post-sales motions, ensuring clients realize full value and maintain str...

Engage in cutting-edge development as a Senior System Performance Engineer, optimizing high-performance software for autonomous vehicles. Drive performance initiatives, collaborate across teams, and m...

Join us in refining manufacturing processes to enhance efficiency and safety in production operations. This pivotal role offers opportunities for project leadership, cross-functional collaboration, an...

Transform the sales landscape by driving complex enterprise software solutions in the federal and public sectors. Collaborate with stakeholders, manage relationships, and lead responses from prospecti...

Join a team that's redefining supply chain solutions by driving enterprise-level sales. Collaborate with diverse internal teams to foster customer relationships, shape strategies, and achieve measurab...

Engage actively with partners to execute innovative marketing strategies, manage assets, and optimize impactful campaigns throughout the funnel. Collaborate with teams to enhance performance and drive...

Join a team that's shaping innovative marketing strategies through impactful campaigns and partnerships. Drive engagement across the digital platform ecosystem while collaborating with cross-functiona...

Help us drive impactful partner marketing campaigns across the funnel, collaborating with teams to manage assets and measure success. This role is vital in enhancing relationships within the digital p...

Unlock potential by providing expert technical support and training for aviation satellite communications systems. Collaborate cross-functionally to troubleshoot complex issues and enhance customer sa...

Engage in driving effective product support by managing issues, enhancing processes, and collaborating across teams to ensure smooth operations and improved user experience while ensuring clear commun...

Drive the design and execution of robust production GenAI systems that enhance automation, deliver reliable performance, and support real user interactions through end-to-end ownership while ensuring...

Advance your career by leading mechanical simulations for ASIC projects, ensuring reliability for high-performance systems. Collaborate across global teams to shape design methodologies and drive inno...

Drive exceptional customer support by troubleshooting remotely across imaging modalities. Collaborate with teams to escalate complex issues, ensuring operational efficiency and a seamless experience i...

Join a team that's dedicated to delivering exceptional remote support for imaging modalities. This role involves troubleshooting, customer interaction, and collaboration in a flexible, fast-paced envi...

Optimize cloud cost management by leading technical implementations and ensuring sustainable practices across product lines. Be a key contributor in developing tools for monitoring, reporting, and cos...

Shape the future of patient care by building impactful software solutions. You'll drive end-to-end development, enhance user experiences, and influence engineering culture within a fast-growing startu...

Join a team that's dedicated to optimizing network infrastructure while collaborating across departments. You'll manage and support networks, troubleshoot issues, and ensure secure connectivity in a f...

Join a team that's dedicated to enhancing security designs for critical environments. Utilize your engineering expertise to develop comprehensive security design documentation while collaborating with...

Empower a global SRE function supporting a SaaS platform in Government. Contribute to reliability, observability, and incident response within a collaborative engineering team while honing your skills...

Transform customer success at a high-growth startup by leading the end-to-end deployment of a cutting-edge platform. Leverage your technical skills and client-facing expertise to drive user adoption a...

Unlock growth by driving new business across enterprise accounts, engaging in consultative sales, and establishing deep relationships. Collaborate with leadership and cross-functional teams to deliver...

Unlock potential by driving customer success and technical excellence in the public sector, transforming eLearning goals into strategic initiatives. Bridge customer relations and internal teams to enh...

Join a team that innovates in Epic Ambulatory implementation and workflow optimization, utilizing creative problem-solving to enhance patient care processes and clinical workflows. Bring your expertis...