Support Escalation Engineer Jobs in Alameda, CA

Unlock potential by providing expert technical support and training for aviation satellite communications systems. Collaborate cross-functionally to troubleshoot complex issues and enhance customer sa...

Analyze and optimize the service readiness of new products. Collaborate with engineering teams to support assembly, testing, and documentation processes. Maintain high-quality standards and provide fe...

Lead the charge in designing innovative device management solutions that enhance the user experience across Apple platforms while collaborating with engineering teams to implement impactful features f...

Engage in driving effective product support by managing issues, enhancing processes, and collaborating across teams to ensure smooth operations and improved user experience while ensuring clear commun...

Drive exceptional customer support by troubleshooting remotely across imaging modalities. Collaborate with teams to escalate complex issues, ensuring operational efficiency and a seamless experience i...

Join a team that's dedicated to delivering exceptional remote support for imaging modalities. This role involves troubleshooting, customer interaction, and collaboration in a flexible, fast-paced envi...

Optimize cloud cost management by leading technical implementations and ensuring sustainable practices across product lines. Be a key contributor in developing tools for monitoring, reporting, and cos...

Join a team that's dedicated to optimizing network infrastructure while collaborating across departments. You'll manage and support networks, troubleshoot issues, and ensure secure connectivity in a f...

Lead the charge in delivering bespoke agent identity solutions, embedding within key enterprise customers to architect, build, and deploy secure systems. Collaborate with their teams to ensure high-pe...

Shape the future of customer partnerships by guiding them through seamless software integration, ensuring ongoing support, and optimizing their use of technology to drive success and satisfaction thro...

Transform infrastructure efficiency by leading capacity engineering solutions for cloud and OnPrem environments. Collaborate with cross-functional teams to optimize resource management and forecast ca...

Join a team that's dedicated to enhancing security designs for critical environments. Utilize your engineering expertise to develop comprehensive security design documentation while collaborating with...

Shape the future of customer support by managing complex technical issues independently, ensuring seamless communication and trust with clients while identifying systemic improvements and collaboratin...

Play a key role in engaging with customers to quantify business value and drive outcomes. Collaborate with stakeholders across teams to align efforts, document processes, and deliver impactful solutio...

Lead the charge in delivering impactful value engagements, partnering with customers and internal teams to quantify their business outcomes, enhance alignment with stakeholder expectations, and drive...

Unlock potential by driving customer success and technical excellence in the public sector, transforming eLearning goals into strategic initiatives. Bridge customer relations and internal teams to enh...

Pioneer the development of next-gen neurotech hardware by architecting complex consumer electronics systems. Collaborate with cross-functional teams to drive designs from concept to production, optimi...

Join a team that innovates in Epic Ambulatory implementation and workflow optimization, utilizing creative problem-solving to enhance patient care processes and clinical workflows. Bring your expertis...

Lead the charge in cultivating executive relationships in higher education SLED sectors. Drive sales strategies, manage complex cycles, and expand customer engagement while leveraging technical insigh...

Transform relationships within higher education, driving sales strategies and managing complex cycles to optimize solutions for public sector accounts. Combine technical knowledge and sales acumen to...

Champion innovation in epi reactor projects by leading hardware upgrades, collaborating with vendors, and enhancing maintenance processes. Drive continuous improvements while ensuring a high standard...

Lead efforts to enhance security and compliance for Red Hat Enterprise Linux systems and containerized environments through system hardening, vulnerability management, and integration of security cont...

Oversee workforce operations and staffing visibility for a major program. Drive coordination across teams to ensure efficient onboarding and clearance processes while managing staffing actions, risks...

Lead the charge in managing multiple active customer deployments, ensuring smooth coordination between internal teams and clients. Drive program execution from contract handoff to go-live, establishin...

Elevate customer support excellence by leading a team of Support Engineers, managing daily operations, technical escalations, and team growth. Collaborate across departments to enhance workflows and e...