Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.
Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.
Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.
Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.
Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.
Operating Model and Service Transition Analyst, Contact Centre
$90K - $110K *
Empower the future of service transition by defining operating models and artifacts for a major contact centre migration. Collaborate closely with stakeholders to ensure operational readiness and driv...
3 days ago
Operating Model and Service Transition Analyst, Contact Centre
$90K - $110K *
Analyze and drive the service transition for a major contact centre migration to the cloud. Collaborate closely with the Service Transition Lead to draft essential artifacts, conduct interviews, and e...
Reposted 1 week ago
Manager, IT & Business Systems
$80K - $95K *
Transform operations by optimizing IT and business systems. Own data integrity and manage NetSuite ERP while integrating platforms, driving efficiency, and fostering cross-functional partnerships. Loo...
Reposted 3 weeks ago
Mainframe Service Manager - Hybrid
$70K - $130K *
Lead the development and support of critical mainframe applications, collaborating with teams to deliver reliable solutions in the banking sector. Drive quality and compliance while managing onsite an...
4 days ago
Associate Client Delivery Lead
$90K - $110K *
Champion project delivery success by managing multi-stream client engagements, ensuring alignment and collaboration across teams, while building trusted client relationships and generating significant...
4 weeks ago
$99K - $165K *
Contribute to the success of patient services by leading cross-functional projects, ensuring alignment with business strategies, and delivering innovative solutions that enhance operational excellence...
1 week ago
$100K - $150K *
Lead complex enterprise-wide IT projects, collaborating with stakeholders to ensure successful delivery, risk management, and adherence to timelines and budgets while enhancing organizational capabili...
5 days ago
Planning and Delivery Manager (Owner's Representative) - Data Center Construction (Hybrid)
$140K - $200K *
Shape the future of data center construction by leading planning and delivery efforts. Utilize your expertise in scheduling to ensure project success while collaborating with diverse teams and managin...
Reposted 3 weeks ago
Senior Manager, People Operations
$100K - $120K *
Shape the future of People Operations by leading strategic HR initiatives, enhancing employee experiences, and ensuring compliance in a fast-paced tech environment while managing and developing a dedi...
Reposted 3 weeks ago
Utility Distribution Project Manager II
$100K - $120K *
Manage multiple electric distribution projects, ensuring timely delivery and budget adherence while collaborating with stakeholders and contractors to drive project success and maintain strong relatio...
3 weeks ago
Project Delivery Management Lead Jersey City 6519353
$99K - $120K *
Accelerate progress at the intersection of IT and business by leading complex projects, fostering collaboration, and ensuring alignment with strategic goals across multiple organizations while managin...
5 days ago
Senior Technical Program Manager
$200K - $350K *
Lead the execution of complex AI technology programs, ensuring alignment across teams and partners. Drive program governance, manage dependencies, and deliver AI solutions on time with measurable outc...
5 days ago
Senior Technical Program Manager
$200K - $350K *
Lead the execution of complex AI technology programs, managing cross-functional teams and external partners to ensure timely delivery of AI-enabled solutions while driving program governance and opera...
5 days ago
Senior Technical Program Manager
$200K - $350K *
Join a team that's driving innovation by leading complex AI technology programs. You'll manage cross-functional teams, establish governance, and ensure timely delivery of AI solutions, playing a pivot...
5 days ago
Senior Technical Program Manager
$200K - $350K *
Advance AI initiatives by leading complex technical programs, ensuring seamless execution across teams and partners. Drive accountability, manage risks, and establish governance for successful deliver...
5 days ago
Senior Technical Program Manager
$200K - $350K *
Lead the execution of complex AI technology programs, ensuring alignment across teams and partners. Drive program governance, manage dependencies, and deliver AI solutions on time with measurable outc...
5 days ago
Senior Technical Program Manager
$200K - $350K *
Transform AI program delivery by leading cross-functional teams, managing complex initiatives, and ensuring successful execution of AI solutions. Drive accountability and establish scalable practices...
5 days ago
Senior Technical Program Manager
$200K - $350K *
Innovate and lead complex AI technology programs, ensuring alignment across teams and successful delivery of AI solutions. Drive program execution, manage dependencies, and establish governance for me...
5 days ago
Senior Technical Program Manager
$200K - $350K *
Join a dynamic team to lead complex AI technology programs, ensuring successful delivery through strategic planning, cross-functional collaboration, and effective governance. Drive innovation and oper...
5 days ago
Senior Technical Program Manager
$200K - $350K *
Lead the execution of complex AI technology programs, ensuring alignment across teams and partners. Drive program governance, manage dependencies, and deliver AI solutions on time with measurable outc...
5 days ago
Senior Technical Program Manager
$200K - $350K *
Join us to lead complex AI technology programs, driving cross-functional collaboration and ensuring successful delivery of AI-enabled solutions while managing global teams and external partners...
5 days ago
Senior Technical Program Manager
$200K - $350K *
Drive the execution of complex AI technology programs, ensuring alignment across teams and partners. Lead governance, manage dependencies, and establish scalable practices to deliver AI solutions on t...
5 days ago
Director, Salesforce Delivery & Architecture
$170K - $200K *
Lead the strategy and architecture of a global Salesforce platform, driving delivery and innovation. Collaborate with senior leaders to align technology with business goals, ensuring scalable solution...
3 days ago
Director, Salesforce Delivery & Architecture
$170K - $200K *
Drive the strategy and evolution of the Salesforce platform, leading global teams in architecture, delivery, and operations. Collaborate with senior leaders to align technology with business goals and...
3 days ago
Director, Salesforce Delivery & Architecture
$160K - $190K *
Optimize our Salesforce platform strategy and delivery by leading global teams, aligning technology with business goals, and driving innovation through architecture and governance. Your expertise will...
3 days ago
What does a Service Delivery Manager do?
A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.
What qualifications are typically required for Service Delivery Manager jobs?
Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.
How much do Service Delivery Managers earn?
Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.
Where can Service Delivery Managers work?
Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.
What career paths can follow a Service Delivery Manager role?
Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.