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Support the scheduling, communication and delivery of standard maintenance activities; support coordination of after-hours activities, on-call support, and major incident escalations...
Ability to navigate the organization, influence decision makers and win trust as a key partner to business, technology and vendor teams. Partner with application developers, product managers, and ve...
As a Customer Delivery Manager you will be responsible for setting the strategic services direction that anticipates and addresses the business and technology needs for our customer...
The Director Service Delivery Operations leads a strong team of professionals overseeing the development and implementation of an end to end single company process for products in the Lumen Service De...
The Client Service Delivery Manager is responsible for overall client satisfaction, successful and smooth delivery of SDI’s value proposition and the fulfillment of all contractual obligations...
This will require developing financial and operational analytics to inform / track key priorities, building and communicating internal consensus on optimal execution path forward, and designing / lead...
The Sr. ITSO will identify and evangelize best practices, automation of cloud workloads and developing processes that deliver scalable, reliable production software in a modern cloud environment...
Responsible for the continuous evolution of our call center service offerings and for working directly with clients and prospects to identify call center solutions to meet specific client requirements...
Ensure all critical data is tracked and notifications of out of support, warranty end and product end of life dates are escalated timely for replacement activities...