Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Technical Client Engagement Director
$130K - $160K *
Lead the charge in delivering transformative digital strategies for top-tier clients, forming executive partnerships and developing market-ready products that foster innovation and drive revenue growt...
Reposted 2 weeks ago
Director, Customer Engagement Manager - Onboarding
$156K - $258K *
Shape customer success during onboarding by managing relationships, aligning expectations, and ensuring seamless transitions from sales to operational stability. Drive engagement with teams to facilit...
3 weeks ago
Technical Client Engagement Director
$125K - $150K *
Join a team that's driving digital transformation for top Telecom clients, crafting innovative strategies with executives to turn ideas into market-ready solutions while leading high-performing teams...
2 weeks ago
Technical Client Engagement Director
$125K - $150K *
Innovate digital strategies for a Telecom client, leading high-impact initiatives that transform business operations while developing lasting executive relationships and driving market solutions tailo...
2 weeks ago
Associate Director, Customer Engagement
$140K - $175K *
Support cross-functional teams to implement AI-driven healthcare solutions, driving project success and ensuring post-implementation ROI. You'll tackle challenges in customer engagement and enhance th...
Reposted 2 weeks ago
Director, Customer Experience Operations, NA
$180K - $195K *
Lead the charge in advancing customer experience operations through defining, building, and optimizing a comprehensive service delivery framework for hyperscale customers, driving excellence and insig...
1 week ago
$180K - $200K *
Drive the future of customer success by leading a high-performing team. Own retention and revenue targets, establish proactive risk management, and refine operational models to ensure sustained custom...
3 weeks ago
Director, Engagement Center Operations
$108K - $174K *
Tackle the challenge of transforming customer engagement by leading operations, implementing innovative technologies, and enhancing service strategies to elevate customer satisfaction and drive busine...
3 weeks ago
Director, Engagement Center Operations
$108K - $174K *
Transform customer engagement strategies by leading innovative initiatives that enhance service delivery and operational efficiency across multiple channels, focusing on AI integration and customer ex...
3 weeks ago
Director, Engagement Center Operations
$108K - $174K *
Join a team that's redefining customer experience through innovative engagement strategies, overseeing operations, enhancing service delivery, and leveraging technology to elevate satisfaction and eff...
3 weeks ago
Director, Engagement Center Operations
$108K - $174K *
Transform customer engagement by leading operations, driving innovation, and enhancing service delivery through strategic initiatives and technology integration. Collaborate across teams to optimize p...
3 weeks ago
$130K - $180K *
Accelerate progress at health digital transformation by enhancing Member engagement, designing scalable processes, and driving value through strategic insights and collaboration across the AVIA Networ...
5 days ago
$125K - $150K *
Advance product innovation at a global scale by leading a high-impact software team. Shape multi-year strategies and mentor top talent in product management while ensuring project quality aligns with...
Reposted 4 days ago
Senior Director of Customer Programs
$190K - $230K *
Join a dynamic team to oversee strategic customer programs, strengthen relationships, and drive growth across Federal and commercial markets while ensuring successful program execution and customer mi...
3 days ago
Senior Director of Customer Programs
$190K - $230K *
Lead the charge in enhancing customer programs by driving account growth, developing executive relationships, and overseeing program execution across government and commercial sectors, ensuring alignm...
3 days ago
Director - Client Growth Partner (IT Consulting/Manufacturing)
$160K - $200K *
Accelerate progress at key accounts by driving AI transformation and achieving double-digit YOY growth. Engage with C-level executives to expand offerings and enhance client relationships while orches...
2 weeks ago
$183K - $340K *
Join a transformative leadership role to shape and operationalize a customer trust strategy that enhances data protection and regulatory compliance, while partnering with diverse teams to strengthen c...
Reposted 3 weeks ago
Director, Customer Service Analytics
$143K - $194K *
Drive data-driven insights for cross-functional teams, transforming complex analytics into strategic narratives that enhance customer service leadership's decision-making capabilities while maintainin...
Reposted 3 days ago
$150K - $180K *
Engage with customers to strengthen relationships, drive revenue growth, and lead cross-functional teams in delivering strategic leasing initiatives while ensuring alignment with market trends and ope...
2 days ago
Senior Director, Client Operations
$192K - $266K *
Drive best-in-class travel support through strategic leadership and operational excellence. Oversee lodging, flights, and customer advocacy, fostering a culture of continuous improvement and exception...
3 weeks ago
Director, Customer Experience Operations
$163K - $220K *
Shape the future of customer experience operations by building adaptable frameworks that enhance growth and optimize performance across delivery functions. Leverage analytics and cross-functional coll...
4 days ago
$160K - $200K *
Elevate customer engagement by leading a global team, shaping delivery methodologies, and anchoring flagship accounts while driving measurable outcomes for a high-stakes AI-focused environment...
2 weeks ago
$120K - $150K *
Redefine enterprise customer engagement by owning strategic account growth and retention. Drive the acceleration of Tealium's presence in key accounts through innovative solutions, maintaining strong...
5 days ago
$120K - $150K *
Transform enterprise relationships by driving account growth and ensuring client success. Lead renewal and expansion strategies while developing compelling proposals that align technology solutions wi...
5 days ago
Director - Client Growth Partner (IT Consulting / Manufacturing)
$150K - $180K *
Unlock significant growth opportunities by driving account expansion and strategic AI initiatives with executive stakeholders, fostering collaborative partnerships to achieve revenue goals and deliver...
2 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.