Director, Technical Support Jobs

Lead our Uptime Technical Services teams to enhance dealer support, improve customer satisfaction, and streamline operations. Drive technology adoption and continuous improvement initiatives to create...

Lead the Technical Support team, driving product improvement and customer satisfaction while ensuring efficient resource management and cross-functional collaboration within a dynamic environment focu...

Engage in elevating technical support operations by leading a dynamic team focused on customer satisfaction, issue resolution, and cross-functional collaboration while driving quality metrics and stra...

Elevate the US Technical Services organization by leading field and depot operations, ensuring unified direction and service excellence while fostering a culture of innovation and collaboration across...

Shape the future of product support operations by leading a talented team, enhancing service strategies, and driving growth across multiple regions while ensuring operational excellence and robust fin...

Accelerate progress at a key leadership role driving technical excellence in customer support operations. Oversee strategy and execution, ensuring seamless integration for enterprise customers while m...

Transform customer support by leading technical strategies and operations, ensuring an exemplary experience for enterprise and federal clients through proactive ticket management, performance metrics...

Lead the global technical support function, enhancing service quality and efficiency through metrics-driven management, team development, and AI tools. Drive improvement initiatives to positively impa...

Drive excellence by leading a dynamic Product Expert team to deliver high-touch support. Bridge customers and engineering to ensure alignment and empower your team to achieve technical excellence in a...

Accelerate progress at a leading federal technology firm by strategically guiding a portfolio of cloud and software development programs, ensuring optimal performance and fostering key customer relati...

Drive customer satisfaction by leading a skilled technical support team. Oversee incident management and infrastructure support to enhance service quality globally. Collaborate with cross-functional t...

Unlock potential by leading a top-tier customer technical support team, enhancing service quality, and driving operational excellence for customer-facing IT services, while mentoring a diverse group o...

Lead the charge in delivering top-tier customer technical support. Oversee a global team dedicated to enhancing service quality while collaborating with cross-functional partners to resolve incidents...

Join a team that's shaping exceptional customer support experiences by leading technical teams and enhancing service capabilities to mitigate cyber risk globally...

Lead the charge in enhancing customer satisfaction by managing and developing a dynamic Technical Support team. Collaborate with cross-functional departments to drive service excellence and foster con...

Champion high-quality technical support by leading a skilled team in assembling and troubleshooting health monitoring equipment, ensuring customer satisfaction and operational excellence through conti...

Empower global Technical Customer Support teams to deliver excellence, drive collaboration, and enhance relationships with stakeholders. Guide strategy implementation to elevate service quality aligne...

Explore a dynamic opportunity leading a team in providing exceptional customer support. Drive operational excellence, foster teamwork, and advocate for client needs in a fast-paced technical environme...

Transform customer experience by leading Tier 3 technical support and integrations. Build a high-performing team to resolve complex issues while ensuring seamless collaboration across Support, Enginee...

Unlock your potential as a Senior Enterprise Technical Support Engineer, leveraging 8+ years of expertise in troubleshooting complex cloud and infrastructure challenges while mentoring a dynamic team...

Develop and modernize backend database systems while collaborating with senior team members to enhance operational practices. Gain hands-on experience with AI tools and legacy technologies in a hybrid...

Make your mark at the forefront of technical delivery, leading complex system implementations. Drive excellence across multiple programs and elevate customer experiences while mentoring your team and...

Lead a dynamic team of Application Support Engineers, oversee operations, and enhance service quality through effective management and collaboration to resolve technical issues for customers efficient...

Shape the future of application support by leading a dynamic team that delivers exceptional service. You'll manage operations, drive team engagement, and ensure high standards, making a significant im...

Empower success through technical expertise in product development and customer solutions. Manage technical cases and work orders while collaborating with sales to enhance product commercialization an...