Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
Employee Success Business Partner Director
$120K - $150K *
Partner with us to drive strategic HR initiatives, aligning people and business objectives. Influence executive leaders, enhance workforce planning, foster talent development, and shape innovative wor...
Yesterday
$100K - $130K *
Accelerate client growth and retention by strategizing team objectives and optimizing service delivery. Lead client strategies, mitigate churn, and drive team performance while ensuring alignment with...
3 weeks ago
$100K - $130K *
Shape the future of client engagement by leading a regional strategy team focused on maximizing satisfaction and retention. Drive client advocacy and product adoption while working closely with cross...
3 weeks ago
$100K - $130K *
Drive client success by leading the strategy team, enhancing satisfaction, retention, and product adoption while analyzing market opportunities and risks to optimize client engagement and build long-t...
3 weeks ago
Senior Director, Customer Success
$130K - $180K *
Join a team that's driving customer success through exceptional implementations, education, and managed services. Lead cross-functional teams to enhance client experience, retention, and growth, ensur...
Yesterday
$90K - $120K *
Champion customer success by leveraging your FERC compliance expertise to enhance enterprise relationships and guide the evolution of our eTariff, EQR, and MBR applications for regulated entities. Dri...
Reposted 3 weeks ago
Technical Customer Success Manager
$120K - $130K *
Deliver strategic oversight as a Technical Customer Success Manager, maximizing customer engagement with HERE’s technology solutions across diverse industries, ensuring sustained success and growth in...
3 days ago
Senior Customer Success Manager
$100K - $130K *
Unlock complex customer relationships by driving renewals, managing escalations, and conducting quarterly business reviews. Own the process from start to finish, ensuring client voices are integrated...
2 days ago
$70K - $95K *
Advance customer success through deep domain expertise in manufacturing, supply chain, or procurement. Own end-to-end account management, implement operational change, and ensure ROI by being a strate...
2 weeks ago
$80K - $110K *
Bring your expertise to foster customer partnerships and drive success, guiding clients to achieve their business objectives and realize value through strategic engagement and ongoing relationship man...
Today
Customer Success Manager, Key Accounts
$145K - $185K *
Lead the charge in nurturing strategic relationships with key enterprise clients while driving satisfaction, retention, and product adoption through collaborative solutions and exceptional service del...
Reposted 6 days ago
$80K - $90K *
Champion client relationships by ensuring satisfaction and loyalty while managing account renewals. You will serve as a liaison to coordinate solutions that meet customer needs, driving growth through...
2 weeks ago
$70K - $95K *
Unlock potential by providing expert support in healthcare revenue cycle management, ensuring successful adoption of contract management and analytics solutions while optimizing client relationships a...
4 weeks ago
$70K - $95K *
Drive client success by optimizing healthcare revenue cycles and ensuring effective use of solutions. Collaborate across teams to enhance contract management and analytics, delivering training and sup...
Reposted today
$90K - $130K *
Empower client success by managing strategic accounts, ensuring value delivery, and enhancing customer relationships. Drive engagement and retention while optimizing the customer lifecycle in a dynami...
2 weeks ago
$70K - $95K *
Lead the charge in enhancing customer satisfaction for SMB Pool Service Pros. Manage a portfolio, driving product adoption and retention while providing key insights to ensure customers leverage Skimm...
4 weeks ago
$90K - $120K *
Own and optimize the Gainsight platform to enhance customer experience through health scoring, playbooks, and actionable insights, collaborating across teams to ensure data-driven customer engagement...
2 days ago
Lead Technical Customer Success Manager
$155K - $175K *
Transform the client support experience by leading a technical team, driving continuous improvement, and ensuring high-quality, timely resolutions for diverse complex issues, all while enhancing opera...
Today
$132K - $178K *
Lead the charge in optimizing customer success through data-driven strategies. Engage with clients to ensure impactful implementation of analytics tools, driving long-term business transformation and...
3 weeks ago
$132K - $178K *
Elevate your career by partnering with customers to drive data analytics success! You will guide clients through implementation, ensuring they achieve business value and optimal usage of analytics too...
3 weeks ago
$70K - $100K *
Contribute to customer success by driving software adoption and onboarding. Collaborate with teams to enhance the customer journey, providing insights for product evolution and achieving onboarding go...
2 days ago
$70K - $100K *
Drive customer success and adoption of innovative SaaS solutions, managing onboarding and maximizing client value. Collaborate across teams to enhance product offerings and create impactful customer e...
2 days ago
$175K - $185K *
Elevate your career by partnering with senior living executives to drive adoption and ROI. This strategic role combines clinical insight and commercial acumen to enhance client relationships and opera...
1 week ago
$76K - $95K *
Join a team that's dedicated to enhancing customer success by building strong relationships, analyzing data trends, and providing technical support to ensure optimal utilization of solutions while adv...
2 weeks ago
$230K - $270K *
Join us to lead customer marketing initiatives that drive revenue and advocacy. As a strategic leader, you'll manage a talented team to enhance customer experiences and implement impactful marketing p...
4 weeks ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.