Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

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$180K - $220K *

Pioneer exceptional customer success strategies for major brands, driving team performance and operational excellence to achieve strategic initiatives and financial goals while fostering innovative so...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Business Services

$125K - $150K *

Empower Fortune 500 clients by driving post-sale success, enhancing value, and ensuring long-term relationships. Act as a strategic advisor while collaborating across functions to optimize outcomes an...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Join a team that's driving enterprise sales growth by leading a high-performing group, optimizing operations, and executing strategic revenue initiatives with a focus on collaborative teamwork and dat...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Champion revenue growth by leading a dynamic sales team targeting enterprise clients. Utilize sales strategy and coaching expertise to drive performance and enhance collaborative processes across the...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Drive growth by leading a high-performing sales team in a dynamic environment, focusing on scalable sales strategies, revenue generation, and cross-functional collaboration to exceed enterprise target...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Accelerate your career by leading a dynamic sales team to drive revenue growth in the enterprise sector. Leverage your expertise in data ecosystems and sales processes to build effective strategies an...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $110K *

Unlock potential by leading client relationships, driving strategic initiatives, and enhancing digital marketing efforts to achieve measurable results while fostering collaboration across teams and pa...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$150K - $180K *

Transform Marketing Operations by driving AI maturity and building efficient systems. Lead analytics and reporting to support growth strategies while managing technology integrations and budgets for s...

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$85K - $90K *

Pioneer customer relationships as a Senior Customer Success Manager, enhancing retention, driving product adoption and collaborating with clients to reach their marketing objectives and KPIs through s...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$85K - $90K *

Join a team that's dedicated to fostering customer relationships that enhance loyalty and drive growth. As a Senior Customer Success Manager, you will provide strategic direction and ensure clients ac...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $110K *

Empower client success by managing relationships, leveraging data, and driving revenue growth through strategic media initiatives. Guide clients from onboarding through performance analysis while coll...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Join a dynamic team to drive client success in revenue cycle management, ensuring service excellence and strategic growth. Collaborate with leadership to enhance client metrics and foster long-term, i...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$123K - $228K *

Engage in strategic customer partnerships to enhance value from technology solutions. Drive onboarding, adoption, and engagement while identifying growth opportunities across accounts to ensure custom...

Open Hall, NLIn-Person

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$247K - $366K *

Transform your career by leading a dynamic team focused on leveraging data to enhance member engagement and retention. Collaborate across departments to shape strategic initiatives, driving innovation...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$218K - $332K *

Unlock potential by driving global customer success initiatives, ensuring seamless transitions and delivering long-term value through collaboration and strategic program design...

1 week ago

  •   11 - 15 years exp.  •   Business Services

$181K - $304K *

Elevate customer success by driving program strategy for a seamless transition from sale to value-driven engagements, collaborating cross-functionally to overcome obstacles and ensure long-term succes...

1 week ago

  •   11 - 15 years exp.  •   Business Services

$181K - $304K *

Unlock potential by leading a global program strategy to ensure seamless customer transitions from sale to success, collaborating cross-functionally to deliver operational excellence and drive long-te...

1 week ago

  •   11 - 15 years exp.  •   Business Services

$181K - $304K *

Transform customer success with strategic program leadership and cross-functional collaboration to ensure seamless client transitions and unblock stalled accounts, driving long-term business outcomes...

1 week ago

  •   11 - 15 years exp.  •   Business Services

$180K - $210K *

Join a team that's driving growth through innovative acquisition strategies across multiple channels. Lead a vibrant marketing effort, manage partnerships, and ensure brand coherence as the organizati...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$180K - $210K *

Accelerate growth through strategic acquisition and brand management across all channels. You'll lead a diverse team, driving paid media, SEO, affiliate marketing, and lifecycle strategies while foste...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$190K - $215K *

Transform strategic technology partnerships to drive revenue growth and market expansion. Lead and develop a high-performing team while executing impactful go-to-market strategies and building strong...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $121K *

Champion training initiatives to empower customers in maximizing value from our platform. Drive measurable success through innovative, scalable educational programs, enhancing knowledge across diverse...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$117K - $175K *

Advance customer success by leveraging your HR technology expertise to deliver innovative Workday solutions. Engage collaboratively with clients to optimize their Workday investment, ensuring effectiv...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$122K - $184K *

Drive customer satisfaction by delivering innovative HR solutions, focusing on Workday product adoption and success. Collaborate with clients to address challenges, ensuring optimal use of features ac...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$122K - $184K *

Transform your career by delivering exceptional HR technology solutions! Engage with customers to maximize Workday value, providing consulting on configurations and feature adoption to enhance their o...

1 week ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.