Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.

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1
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$160K - $185K *

Oversee Sales Operations for the Americas, enhancing forecasting, pipeline management, and operational excellence. Partner with sales leadership to drive insights, streamline processes, and ensure dat...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$128K - $161K *

Join us to optimize customer success through strategic consultative support, enhancing product adoption, satisfaction, and client relationships. Leverage your expertise to guide customers, prevent chu...

6 days ago

  •   5 - 7 years exp.  •   Business Services

$145K - $270K *

Accelerate the development and execution of marketing training solutions, enhancing internal capabilities and fostering compliance. Lead a diverse team to implement strategic learning initiatives that...

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$192K - $307K *

Empower growth as a trusted advisor, leading strategic marketing initiatives for innovative clients. Leverage insights and collaborate across teams while guiding a talented group to achieve impactful...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$130K - $180K *

Drive impactful marketing strategies as you shape programs that elevate the ZS Impact Institute’s reputation among healthcare executives, guiding insightful content and campaigns that connect and enga...

Today

  •   8 - 10 years exp.  •   Business Services

$130K - $180K *

Empower the ZS Impact Institute by crafting strategic campaigns that build engagement with senior executives. Lead program planning, content activation, and performance tracking to establish a strong...

Today

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Reimagine healthcare engagement by leading strategic marketing campaigns that connect research to senior executives. Collaborate across teams to elevate the Institute’s reputation and drive measurable...

Today

  •   8 - 10 years exp.  •   Business Services

$130K - $180K *

Join a dynamic team to shape and execute impactful marketing strategies for the ZS Impact Institute. Engage senior stakeholders, develop compelling content, and optimize performance to drive reputatio...

Today

  •   8 - 10 years exp.  •   Business Services

$130K - $180K *

Champion revenue growth through strategic financial modeling and analytics. Collaborate with leadership to define and implement go-to-market strategies, optimize payer relationships, and drive operati...

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $160K *

Join a team that's redefining marketing strategies by transforming research into impactful campaigns and programs that engage healthcare executives and enhance brand loyalty, while leading cross-funct...

Today

  •   8 - 10 years exp.  •   Business Services

$120K - $160K *

Transform the ZS Impact Institute by leading strategic marketing efforts, developing engaging content, and executing campaigns that connect with healthcare executives and enhance brand reputation...

Today

  •   8 - 10 years exp.  •   Business Services

$130K - $180K *

Advance your career by leading strategic marketing initiatives that enhance executive engagement and build brand reputation through compelling narratives, research-driven campaigns, and collaborative...

Today

  •   8 - 10 years exp.  •   Business Services

$116K - $197K *

Accelerate customer satisfaction by leading the Voice of the Customer program, integrating data insights, and collaborating across teams to enhance user experience and deliver measurable outcomes that...

4 days ago

  •   8 - 10 years exp.  •   Business Services

$99K - $155K *

Empower organizational effectiveness by partnering with leaders to innovate talent strategies that merge workforce planning, emerging technologies, and performance excellence, driving transformational...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$127K - $139K *

Drive cross-functional collaboration and execution of strategic initiatives across our Technology Division, ensuring clarity and alignment to achieve measurable outcomes and foster a culture of accoun...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$275K - $315K *

Join a team that's redefining virtual healthcare delivery. Lead strategic and operational initiatives, manage cross-departmental partnerships, and optimize care processes for exceptional client satisf...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$350K - $400K *

Contribute to the commercial success of the Mid-Market segment by leading a high-performing sales team, driving predictable revenue growth, and fostering a culture of excellence while collaborating cr...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Grow your career with a hands-on management role overseeing end-user support operations, enhancing service delivery, and coordinating teams to ensure an exceptional support experience across diverse l...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$251K - $286K *

Drive strategic program development while managing stakeholder relations and project feasibility. Utilize problem-solving skills to enhance organizational performance, inspire collaboration, and advoc...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$130K - $180K *

Grow your career with a dynamic role that shapes digital strategies, deepens client relationships, and delivers transformative solutions for major telecom clients, all while leading high-performing te...

US-AnywhereIn-Person

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$120K - $150K *

Lead the charge in delivering transformative digital strategies for top-tier clients, forming executive partnerships and developing market-ready products that foster innovation and drive revenue growt...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$130K - $180K *

Unlock potential by leading product marketing to define AI-driven learning. Collaborate directly with executives to shape market strategy, create dynamic enablement systems, and continuously capture c...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $200K *

Elevate client satisfaction by leading a global Account Management team, focusing on retention, renewals, and expansion. Drive collaboration across departments to enhance customer relationships and ac...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$225K *

Innovate and execute business strategies to drive growth and excellence while leading senior teams and enhancing client relationships across the region. Collaborate to foster a culture of engagement a...

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $100K *

Drive growth by mastering the B2B sales process as a strategic consultant, leveraging partnerships to fuel client success while collaborating across teams to harness opportunities in a fast-paced envi...

Toronto, ONIn-Person

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.