Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

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$164K - $261K *

Design impactful executive talent experiences that transform leadership and drive organizational success through innovative AI-driven strategies. Collaborate with senior leaders to shape executive dev...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$164K - $261K *

Champion the evolution of executive development by designing impactful experiences that enable senior leaders to enhance decision-making and drive organizational success in an AI-enabled environment...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$164K - $261K *

Join an innovative team to reimagine executive development and elevate senior leaders with tailored experiences. Focus on AI integration to enhance learning journeys, drive decision-making, and measur...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$164K - $261K *

Launch transformative executive talent experiences by designing high-impact learning strategies that leverage AI, enhance leadership effectiveness, and drive business outcomes, connecting leadership d...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$246K - $375K *

Shape successful outcomes for our global customers by providing strategic insights and leading consultative sales efforts. Build strong relationships with executives, driving account growth and enhanc...

Today

  •   11 - 15 years exp.  •   Business Services

$141K - $283K *

Partner with us to lead brand strategy and customer engagement initiatives, ensuring consistent brand experiences that drive loyalty and growth. Oversee marketing efforts, measure brand performance, a...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $101K *

Empower vendor success through collaboration and data-driven strategies. Build strong relationships and execute initiatives that promote growth and enhance customer experiences on a dynamic retail pla...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$232K - $348K *

Play a key role in transforming and optimizing global Source to Pay processes by leading strategy and implementation initiatives in finance, enhancing compliance, and driving efficiency across procure...

3 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$232K - $348K *

Elevate finance transformation by leading the Source to Pay processes. Drive governance, optimize performance, and innovate with technology to streamline supplier interactions and enhance the financia...

3 weeks ago

  •   11 - 15 years exp.  •   Business Services

$232K - $348K *

Drive the optimization and transformation of global Source to Pay processes, ensuring compliance, efficiency, and collaboration across teams. Lead continuous improvement initiatives and enhance suppli...

3 weeks ago

  •   11 - 15 years exp.  •   Business Services

$232K - $348K *

Elevate the Source to Pay process transformation by governing and optimizing finance operations. Lead a team to design efficient, compliant workflows, harnessing technology to improve supplier experie...

3 weeks ago

  •   11 - 15 years exp.  •   Business Services

$232K - $348K *

Lead the optimization and transformation of global Source to Pay processes, driving efficiency, governance, and digital innovation. Partner with teams across Finance to deliver a compliant, scalable e...

3 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$232K - $348K *

Lead the charge in transforming the end-to-end Source to Pay processes, ensuring efficiency and compliance. Collaborate cross-functionally to optimize supplier onboarding, procurement, and invoicing w...

3 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$165K - $185K *

Unlock your potential by leading a dynamic Services team, enhancing operational frameworks, and driving successful client engagements as you scale a robust delivery model in a high-growth tech environ...

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$100K - $110K *

Grow your career with a pivotal role in shaping and executing impactful marketing campaigns that drive fundraising and organizational visibility, while leading a small team and collaborating across de...

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$125K - $150K *

Champion delivery excellence across marketing, creative, and sales teams. You'll diagnose challenges, implement solutions, and influence both clients and team members to cultivate a high-performing, s...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$160K - $200K *

Drive modernization efforts within customer environments by leading a dynamic team focused on reducing technical debt, enhancing platform stability, and fostering collaborative relationships to enhanc...

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in building a high-performing Customer Success team that drives retention, adoption, and expansion. Foster a culture of accountability and deliver outstanding customer value through st...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Lead and inspire a high-performing Customer Success team focused on driving customer retention, maximizing adoption, and enhancing long-term value through strategic planning, data analysis, and effect...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$116K - $195K *

Shape targeted account-based marketing strategies and execute initiatives for strategic Enterprise accounts, driving collaboration across sales and marketing teams to achieve measurable business outco...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$116K - $195K *

Unlock potential by driving strategic account-based marketing initiatives for key Enterprise clients. Collaborate cross-functionally to enhance buyer engagement and deliver measurable growth for high...

4 days ago

  •   5 - 7 years exp.  •   Business Services

$201K - $294K *

Lead and execute large scale Chemicals & Fuels projects, ensuring safe delivery, compliance, and alignment with strategic objectives. Drive project governance, risk management, and stakeholder engagem...

Reposted 3 weeks ago

  •   15+ years exp.  •   Energy & Utilities

$120K - $145K *

Drive successful execution of a multi-year Lead-to-Cash transformation program, managing diverse workstreams while ensuring strategic alignment and effective communication across stakeholders and exec...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Reimagine market strategy as you lead a Solutions Consulting team, conducting analyses and establishing frameworks to capture opportunities while defining product fit and execution plans. Drive alignm...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Champion transformation initiatives by leading complex programs that optimize business processes across diverse teams, driving significant results in operational efficiency and customer experience...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.