Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

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$180K - $271K *

Grow talent acquisition by developing strategic recruitment initiatives that align with business objectives, ensuring a robust and efficient sourcing process while fostering a strong employer brand in...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$185K - $200K *

Join a team that's dedicated to innovating commercial solutions that enhance patient engagement. Leverage market insights and collaboration to create impactful products that serve both patients and ph...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$185K - $200K *

Lead innovative solutions for commercial partners, engaging patients and caregivers, while driving product development from conception to market, ensuring scalable and impactful solutions in a fast-pa...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Drive AI-native growth by establishing strategic relationships with healthcare executives, diagnosing workflow challenges, and implementing innovative solutions to improve clinical outcomes and ensure...

Today

  •   Less than 5 years exp.  •   Healthcare

$125K - $170K *

Optimize onboarding processes for large health-tech clients, ensuring successful migrations of dental practices by strategizing, training, and coordinating with teams, driving efficiency and accountab...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $110K *

Join a collaborative team to build trusted advisor relationships, analyze client needs, and drive revenue growth by delivering innovative solutions that align with business initiatives and ensure seam...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Business Services

$150K - $180K *

Lead engagement strategy initiatives by driving innovation and execution excellence across teams. Collaborate with clients, leveraging data insights and digital tools to enhance the omnichannel experi...

5 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$75K - $90K *

Join a team that's dedicated to fostering long-term agency relationships by providing expert guidance and support, driving growth, and enhancing the customer experience within the dynamic landscape of...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$144K - $294K *

Drive strategic market opportunities for managed services, overseeing product messaging, launches, and cross-functional collaboration. Elevate the portfolio's impact through market insights and enable...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$150K - $175K *

Engage in strategic leadership by managing and scaling key partnerships within HR technology ecosystems, driving revenue growth, and enhancing partner engagement to align with business objectives and...

Reposted today

  •   5 - 7 years exp.  •   Business Services

$157K - $212K *

Optimize healthcare quality metrics by bridging clinical insights with data science. In this dynamic role, you'll drive algorithm development and influence performance outcomes, impacting national hos...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$101K - $146K *

Lead and inspire client relationships, ensuring satisfaction and value realization through strategic management of Experience Management programs for enterprise clients. Drive holistic plan execution...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K - $110K *

Join our team to empower autism care practices by enhancing operations, accelerating growth, and driving quality outcomes. Collaborate closely with providers to foster their success on our platform an...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$95K - $115K *

Drive customer success by managing relationships with medium/large clients, maximizing Amadeus product adoption, and empowering users to achieve their business goals through tailored support and engag...

1 month ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Shape the future of customer success by managing medium/large client accounts, driving adoption of solutions, and ensuring customers achieve maximum value from our offerings while enhancing business o...

1 month ago

  •   5 - 7 years exp.  •   Business Services

$300K - $500K+*

Unlock growth by leading a high-performance sales team focused on scaling AI revenue operations. Drive accountability, recruitment, and performance optimization to amplify annual earnings and achieve...

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $160K *

Drive the future of supply chain strategy, influencing flagship accounts to achieve meaningful outcomes. Architect data-driven expansion plans and build a repeatable success model while leading cross...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$150K - $180K *

Develop and optimize strategies for a specified product grouping, driving continuous improvement across supply chain operations, including safety, productivity, quality, and profitability. Lead cross...

Today

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Join us to lead the execution of clinical programs, driving operational excellence and team development while ensuring high-quality services and strong client relationships for clinical trials in a fa...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$132K - $165K *

Engage with customers to enhance their analytics experience. Drive NDR growth through strategic account management, educational initiatives, and advocacy, ensuring clients maximize platform value and...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$93K - $210K *

Transform sales execution by leading a high-performing Sales Enablement team. Drive productivity, pipeline quality, and scalable selling behaviors while collaborating with leadership to enhance early...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$93K - $210K *

Lead a high-performing Sales Enablement team to enhance sales execution and productivity. Partner with cross-functional leaders to drive pipeline creation and ensure consistent selling behaviors throu...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$93K - $210K *

Lead a high-performing Sales Enablement team to enhance sales execution, improve seller productivity, and drive pipeline generation quality. Collaborate cross-functionally to implement scalable strate...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$93K - $210K *

Join a team that's focused on enhancing sales execution and productivity. Lead Sales Enablement Managers in improving sales strategies, pipeline quality, and seller performance across a dynamic B2B en...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$93K - $210K *

Transform sales execution by leading a high-performing team to enhance seller productivity and pipeline quality, in collaboration with sales leadership and cross-functional partners. Drive measurable...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.