Explore Director of Customer Success opportunities on Ladders, a career site featuring vetted professional jobs that pay $100,000 or more. Directors of Customer Success help organizations build lasting customer relationships, drive product adoption, and deliver measurable value throughout the customer journey.
In this senior leadership role, you may oversee customer success teams and programs, shape onboarding and adoption strategies, and partner with sales, product, and support leaders. Common priorities include improving retention and renewals, reducing churn, strengthening customer satisfaction, and identifying opportunities to grow existing accounts.
Employers often seek experience leading customer-facing teams, building scalable processes, and using customer data to guide decisions. Communication, coaching, strategic planning, and cross-functional collaboration are valuable, along with familiarity with customer relationship management and customer success platforms. Requirements vary by company, industry, and role.
Browse Director of Customer Success jobs paying $100,000 or more and compare opportunities by company, industry, location, and responsibilities. Use Ladders to discover senior roles that match your leadership experience and career goals.
Customer Success Manager - SLED
$80K - $95K *
Elevate customer success by managing SLED accounts, fostering relationships, and driving adoption of our Observability platforms. Collaborate with stakeholders to ensure measurable value and long-term...
2 weeks ago
Customer Success Manager - SLED
$95K - $115K *
Transform customer experiences by managing SLED accounts, fostering relationships, and driving adoption of our Observability platforms to ensure measurable value and success throughout the customer li...
2 weeks ago
$125K - $150K *
Manage revenue growth by sourcing and activating enterprise customers, collaborating with the Cognition team to drive sales cycles and enhance product development, while navigating complex organizatio...
Reposted 3 weeks ago
$150K - $180K *
Grow your career with a dynamic GTM Manager role driving revenue by activating enterprise customers and collaborating with product teams. Leverage your technical expertise to lead sales cycles in a fa...
Reposted 3 weeks ago
$150K - $180K *
Drive revenue growth by managing the sales cycle and engaging enterprise customers. Collaborate with cross-functional teams, understand technical challenges, and develop strategic initiatives to close...
Reposted 3 weeks ago
Director, Change Enablement & UX (Business Technology)
$207K - $310K *
Lead the charge in integrating change management and user experience to enhance technology adoption. Drive strategy, governance, and stakeholder engagement, ensuring seamless transitions and intuitive...
3 weeks ago
$185K - $225K *
Champion a transformative sales enablement strategy that drives measurable productivity and enhances seller performance through targeted training, data-driven insights, and seamless integration with s...
2 weeks ago
Director, HCP Marketing & Digital Strategy
$180K - $252K *
Lead HCP marketing strategy and execution, driving growth through innovative digital initiatives and cross-functional collaboration. Shape brand positioning and optimize engagement with healthcare pro...
1 week ago
Director, HCP Marketing & Digital Strategy
$180K - $252K *
Lead the charge in shaping HCP marketing strategy and execution, driving growth through innovative digital initiatives, cross-functional collaboration, and impactful educational programs, while managi...
1 week ago
Senior Customer Success Manager-US
$110K - $190K *
Unlock potential by driving customer success through expert guidance, proactive relationship management, and strategic collaboration. Ensure clients achieve their desired outcomes while maximizing pro...
1 week ago
Senior Customer Success Manager-US
$110K - $190K *
Join our dynamic team as a Senior Customer Success Manager, where you'll drive customer adoption, provide expert guidance, and build strong relationships to ensure clients achieve their desired outcom...
1 week ago
Senior Customer Success Manager
$96K - $144K *
Empower enterprise customers to maximize Allego platform adoption through strategic relationship management, project oversight, and consultative guidance, ensuring satisfaction and driving growth in a...
1 week ago
Senior Manager, Business Operations
$155K - $175K *
Accelerate progress at Kira by building operational infrastructure, managing compliance, and enhancing financial planning. Collaborate cross-functionally to ensure effective systems and processes as t...
3 weeks ago
Director, Media Delivery Operations
$121K - $194K *
Drive operational excellence by leading media delivery initiatives, optimizing processes, and fostering collaboration across teams to enhance performance and client satisfaction in a dynamic media env...
1 week ago
$80K - $95K *
Support clients by providing expert technical assistance and fostering strong relationships. Analyze software usage to enhance client success and drive retention through proactive engagement and colla...
Reposted 3 days ago
Business Strategy Director (Financial Services, Healthcare & Life Sciences)
$197K - $313K *
Unlock potential by leading strategic initiatives that drive customer success and operational excellence. Collaborate with C-level executives to craft innovative business strategies, ensuring delivery...
6 days ago
Business Strategy Director (Financial Services, Healthcare & Life Sciences)
$197K - $313K *
Develop innovative business strategies for enterprise clients, ensuring delivery excellence and quality. Collaborate with C-level executives to translate ambitions into actionable roadmaps, driving va...
6 days ago
$187K - $210K *
Champion operational excellence by leading Product Operations, driving innovation, and optimizing workflows. Manage a dedicated team to enhance product delivery, streamline processes, and ensure align...
1 week ago
$187K - $300K *
Elevate patient access and experience by leading strategic planning and business development initiatives. Collaborate with executives to identify growth opportunities and ensure alignment with organiz...
2 weeks ago
$187K - $300K *
Transform patient access and experience by leading strategic planning, business development, and product innovation initiatives. Collaborate with executives to align strategies with operational goals...
2 weeks ago
Director of Workday Consulting
$210K - $240K *
Elevate your career by leading and optimizing Workday HCM practices, ensuring excellence in project delivery, client satisfaction, and team performance while managing complex client needs and driving...
3 weeks ago
$110K - $130K *
Drive strategic growth by managing complex cybersecurity accounts, building executive relationships, and leveraging a diverse partner ecosystem to achieve significant revenue targets and enhance clien...
5 days ago
$110K - $130K *
Unlock your potential as a strategic leader driving growth in cybersecurity consulting. Engage with executive stakeholders, close complex deals, and leverage a vast partner ecosystem to deliver tailor...
5 days ago
Director, Sales Enablement and Training
$150K - $200K *
Join a team that's dedicated to empowering sales excellence through strategic training and innovative enablement programs, transforming complex tech into actionable insights that drive revenue and enh...
3 weeks ago
$95K - $115K *
Join a team that's dedicated to enhancing client relationships and operational performance in financial services. Leverage your expertise to drive client engagement and deliver exceptional service whi...
5 days ago
What does a Director of Customer Success do?
A Director of Customer Success leads strategies and teams that help customers adopt a company’s products or services, achieve value, and continue their relationships with the business. Responsibilities may include onboarding, retention, renewals, customer engagement, and team development.
What qualifications are common for Director of Customer Success jobs?
Many employers look for a track record in customer success or related customer-facing leadership, people management experience, strong communication skills, and the ability to use data to improve customer outcomes. Specific education and experience requirements differ by employer.
How much do Director of Customer Success jobs pay?
Compensation varies by employer, industry, location, and scope of responsibility. Ladders features vetted professional jobs that pay $100,000 or more, including qualifying Director of Customer Success opportunities.
Where can I find Director of Customer Success jobs paying $100K or more?
Browse Director of Customer Success listings on Ladders to explore vetted professional opportunities paying $100,000 or more and find roles aligned with your experience and career goals.