Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$125K - $160K *

Join a team that shapes operational excellence across a multi-product portfolio. Lead product operations, enhance cross-functional alignment, and cultivate high-performance environments in a fast-pace...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$125K - $160K *

Elevate operational excellence as a senior leader overseeing product operations, ensuring seamless execution in a dynamic tech environment while collaborating across functions to drive meaningful busi...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$125K - $160K *

Champion operational excellence within a fast-paced legal tech environment. Lead cross-functional collaboration, establish effective product strategies, and drive high-performing product rhythms to su...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$153K - $229K *

Drive impactful go-to-market strategies for multi-product solutions, crafting compelling narratives and enabling global sales teams through collaboration with Product Management and Marketing to optim...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $160K *

Play a key role in enhancing customer success through strategic relationship management, driving value across a diverse portfolio of Enterprise and Regional accounts while ensuring positive customer e...

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$165K *

Transform community health delivery by leading operational efforts across teams in multiple counties. Ensure integration, performance, and compliance as you streamline resources to enhance care manage...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Healthcare

$180K - $235K *

Manage a dynamic Patient Services Operations Team to ensure exceptional patient support and regulatory compliance while leading strategic initiatives for a successful product launch and cross-function...

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$90K - $110K *

Unlock potential by managing complex customer relationships, driving retention, and leading expansion strategies. Act as a trusted advisor to senior stakeholders while ensuring alignment with customer...

Guelph, ONIn-Person

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$100K - $120K *

Deliver strategic leadership to enhance resident-centered programs and initiatives across the Long-Term Care Division, fostering a top-quality resident experience while working collaboratively with va...

Markham, ONIn-Person

Today

  •   8 - 10 years exp.  •   Healthcare

$175K - $200K *

Lead customer experience enhancements through automation and strategic insight, focusing on systems, tools, and metrics that optimize customer support interactions and drive business impact across the...

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$116K - $145K *

Unlock your potential as you drive revenue growth and retention for K-12 accounts. Manage end-to-end deal execution, foster executive relationships, and mentor fellow sales professionals while impleme...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$125K - $150K *

Take ownership of strategic initiatives, driving cross-functional collaboration and innovation. Leverage your skills to enhance organizational performance while supporting a dynamic team focused on ac...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$159K - $185K *

Drive the development and implementation of quality strategies to enhance operational excellence across the organization, collaborating with cross-functional teams to ensure compliance with establishe...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$99K - $164K *

Empower customers by driving product value through advocacy, engagement, and adoption strategies. Collaborate cross-functionally to innovate and ensure customers achieve their goals while serving as t...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $150K *

Optimize CRM processes by leading the transformation to an integrated, insights-driven data ecosystem, ensuring seamless automation and advanced analytics while managing day-to-day CRM functions and u...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $150K *

Empower our CRM transition by leading the evolution from manual platforms to an integrated, insights-driven data solution. Drive technical improvements, user adoption, and collaboration to enhance sal...

2 days ago

  •   5 - 7 years exp.  •   Business Services

$125K - $150K *

Shape the future of client partnerships by leading a high-performing team, driving strategic growth, and fostering operational excellence across a diverse portfolio of accounts in the pharmaceutical a...

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$170K - $210K *

Champion client success by leading teams, driving growth, and ensuring operational excellence across a diverse portfolio while fostering strong partnerships and compliance...

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$150K - $175K *

Empower strategic growth by leading top-tier brand and agency partnerships, aligning innovative solutions with client objectives, and driving sustained revenue growth while mentoring sales team member...

1 week ago

  •   8 - 10 years exp.  •   Media

$135K - $160K *

Advance client success and strategic growth by managing relationships, fostering innovative solutions, and driving revenue within the gaming vertical. Collaborate with internal teams and clients to op...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$150K - $180K *

Champion client success and strategic growth by managing relationships across the gaming sector, shaping innovative solutions, and driving optimal operational models for sustainable business expansion...

4 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$138K - $160K *

Engage with strategic customers throughout their lifecycle, ensuring adoption and value from services. Foster relationships, mitigate risks, and collaborate cross-functionally for growth, acting as a...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $135K *

Lead the charge in elevating customer success for Tier-1 financial institutions. Manage a portfolio with a focus on relationship-building, strategic advocacy, and driving outcomes through our AI-power...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$235K - $270K *

Innovate talent operations by designing efficient systems that enhance employee experiences across global operations, ensuring compliance and accuracy while leading a dynamic People Operations team th...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$140K - $160K *

Shape the future of customer growth through strategic marketing initiatives that drive upsell, cross-sell, and product adoption, leveraging data to create impactful campaigns that enhance revenue and...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.