Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.

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$120K - $150K *

Transform customer operations into a growth engine by redesigning systems and processes to enhance experiences and drive engagement, retention, and revenue. Collaborate with teams to create operationa...

Calgary, ABIn-Person

3 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$118K - $183K *

Unlock potential by serving as the strategic partner to executive leadership, optimizing operations and mentoring a high-performing admin team, enhancing organizational effectiveness in a growth-focus...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$100K - $120K *

Champion customer success for enterprise clients by analyzing needs, driving adoption, and delivering tailored solutions. Utilize digital transformation insights to enhance customer relationships and...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $105K *

Champion operational excellence by leading a dedicated fulfillment team focused on timely shipping, inventory management, and superior customer service while fostering a safe and efficient work enviro...

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$180K - $225K *

Partner with us to lead our IAM team, ensuring secure access control and compliance through effective management, strategy development, and hands-on execution while driving team performance and collab...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $170K *

Lead the charge in crafting a dynamic recruitment strategy that aligns with organizational goals, oversees the hiring process, and enhances employer branding to attract and retain top talent across va...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$160K - $220K *

Transform enterprise sales operations by leading initiatives that enhance Payments, Deal Negotiation, and strategic execution, while building an AI-driven operational framework to drive global revenue...

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$160K - $220K *

Accelerate progress at the intersection of technical sales and operational excellence. Lead global initiatives to scale centralized operations, leveraging AI solutions to enhance sales effectiveness a...

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$140K - $206K *

Shape the future of revenue growth by driving innovative initiatives that expand market presence and enhance customer experiences. Lead cross-functional teams to identify and launch new channels, unlo...

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$175K - $190K *

Champion the future of data analytics by leading a dynamic team, driving innovative AI methodologies, and fostering key partnerships to elevate evidence-building services across diverse sectors with a...

3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$160K - $170K *

Engage data-driven strategies to enhance customer journey and lifecycle, driving subscription growth through onboarding, retention, and personalized experiences within a trusted news organization...

2 weeks ago

  •   8 - 10 years exp.  •   Media

$160K - $220K *

Shape enterprise sales excellence by driving AI-first initiatives and scaling global operations. Engage with diverse teams to optimize technical sales processes, enhance revenue streams, and foster a...

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$160K - $220K *

Unlock enterprise growth by leading centralized sales operations to drive revenue across diverse global portfolios through innovative AI strategies and operational excellence...

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$160K - $220K *

Engage in strategic leadership to drive AI-first initiatives and streamline global enterprise sales operations. Influence business development through innovative solutions, scaling technical sales, an...

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$120K - $135K *

Unlock client potential by enhancing workflows and driving product usage. Collaborate with account managers to develop tailored strategies and ensure top-tier customer experience while managing projec...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$150K - $200K *

Drive innovative creator marketing solutions for Fortune 1000 brands, managing the entire sales cycle while building strategic relationships and achieving revenue goals in a dynamic environment...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Business Services

$150K - $200K *

Accelerate progress at Fortune 1000 brands through strategic creator marketing solutions, driving consultative sales cycles, and cultivating long-term client relationships within key industries...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$120K - $180K *

Discover and lead consultative sales with Fortune 1000 clients, leveraging digital marketing expertise to drive creator content solutions, and achieve ambitious revenue goals through strategic relatio...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Business Services

$80K - $110K *

Unlock potential by facilitating seamless customer experiences through project management and relationship building. Drive adoption and satisfaction, ensuring successful implementations and long-term...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$188K *

Support our innovative customer service initiatives as a Group Director overseeing program management, driving strategic efforts to enhance program delivery, and ensuring alignment with organizational...

4 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$165K - $175K *

Optimize analytics strategies while leading a high-performing team to deliver actionable insights that drive client growth and performance across multiple media channels, leveraging advanced measureme...

4 weeks ago

  •   8 - 10 years exp.  •   Media

$280K - $384K *

Transform product strategies for large-scale web customers, overseeing portfolio design and technical guidance while collaborating across teams to drive innovation and influence industry standards. Le...

Reposted 4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $180K *

Elevate your career with a senior technology leader role defining data integration and analytics platforms, driving standardization and value realization across multi-OpCo environments to enhance deci...

4 days ago

  •   11 - 15 years exp.  •   Information Technology

$130K - $180K *

Champion the development of enterprise data and integration platforms, driving standardization and value realization across multiple operational companies to enhance decision-making and customer exper...

US-AnywhereRemote

4 days ago

  •   11 - 15 years exp.  •   Information Technology

$100K - $130K *

Oversee the delivery of recovery-oriented behavioral health services, ensuring high-quality care and compliance. Lead interdisciplinary teams, enhance operational efficiency, and foster a culture of c...

2 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.