Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
Program Manager, Customer Success Strategy
$76K - $128K *
Empower our team by shaping customer experience initiatives globally. You'll drive strategic lifecycle programs, collaborating with diverse partners to enhance product adoption and retention across ou...
1 week ago
$160K - $180K *
Collaborate with diverse teams to drive client engagement and growth, ensuring successful partnerships and outstanding service delivery. Lead strategic planning and operational oversight for key accou...
1 week ago
$90K - $130K *
Drive the success of enterprise accounts by enhancing customer adoption, spearheading renewals, and deepening strategic relationships. Shape innovative customer success strategies within a rapidly gro...
2 days ago
Customer Success Manager, Enterprise
$95K - $125K *
Champion the success of enterprise clients by managing accounts and driving value through strategic relationships. Utilize your expertise to enhance the client's investment strategy, ensuring alignmen...
3 days ago
Customer Success Manager, Enterprise
$95K - $100K *
Unlock potential by managing a diverse portfolio of enterprise accounts, driving adoption and renewals, while providing expert guidance in commercial real estate solutions and AI integration, ensuring...
3 days ago
Customer Success Systems Manager
$100K - $130K *
Champion operational excellence and scalability in Customer Success; optimize systems and processes to enhance renewals, drive insights, and align with strategic goals, while leading automation and in...
4 weeks ago
Manager, Strategic Customer Success
$120K - $150K *
Transform customer success by building and leading a high-performing team of Strategic CSMs, developing consultative partnerships, and establishing foundational metrics and frameworks for enterprise-l...
1 week ago
$83K - $174K *
Lead the charge in enhancing customer success through strategic guidance, relationship building, and talent development, driving growth, retention, and effective use of technology across key accounts...
1 week ago
$90K - $130K *
Join a team that's dedicated to enhancing customer success in healthcare. You'll drive the management of client accounts, analyze performance metrics, and foster long-term partnerships to optimize val...
1 week ago
$90K - $120K *
Champion customer success by building strong relationships, conducting data analyses, and driving value on the platform in a dynamic, cross-functional environment. Collaborate with teams to strategize...
1 week ago
$90K - $120K *
Lead the charge in enhancing customer success operations by developing a robust engagement model, implementing data-driven strategies, and mentoring a team focused on proactive retention and streamlin...
2 weeks ago
Enterprise Customer Success Manager
$90K - $110K *
Grow your career with a pivotal role in customer success, managing a portfolio of high-value enterprise accounts. Build trust, drive adoption, and ensure revenue growth while collaborating with execut...
2 days ago
$120K - $180K *
Join a team that's dedicated to enhancing member success through leadership of the entire post-sale journey, ensuring satisfaction and retention while optimizing personal experiences for all clients...
4 weeks ago
$120K - $150K *
Join us to drive customer retention and satisfaction in a dynamic SaaS environment. Lead the Customer Success team in implementing innovative strategies and hands-on execution, ensuring clients achiev...
2 days ago
Senior Director, Customer Success
$184K - $230K *
Transform customer experiences by leading a high-performing Customer Success team. Collaborate cross-functionally, drive client value, and implement scalable strategies to enhance user engagement and...
Reposted 2 weeks ago
$117K - $143K *
Join a team that's dedicated to driving customer success in a dynamic B2B SaaS environment. Collaborate closely with clients to enhance engagement, optimize outcomes, and foster lasting relationships...
3 weeks ago
$70K - $95K *
Pioneer growth by developing go-to-market strategies, driving new business opportunities, and ensuring partner success through exceptional onboarding and collaboration. Leverage analytics to enhance s...
Reposted 3 weeks ago
Manager, Customer Success Mid-Market
$81K - $105K *
Engage in driving customer success by leading a high-performing team focused on onboarding, retention, and expansion. Drive impactful initiatives, enhance customer experiences, and collaborate cross-f...
2 weeks ago
$70K - $95K *
Empower clients by building strong relationships and ensuring their satisfaction. Drive retention and revenue growth through exceptional service and support, leveraging your expertise and responsivene...
3 days ago
Senior Director Customer Success
$130K - $180K *
Join a team that's redefining customer success by leading operations that ensure reliable post-sale execution and enhancing customer relationships, driving trust and continuous improvement across all...
4 weeks ago
Customer Success Manager, Global Delivery Partnerships
$102K - $113K *
Grow your career with a role that optimizes operational health for merchants, collaborating cross-functionally to drive success and engage clients, ensuring outstanding performance and revenue enhance...
2 days ago
$80K - $120K *
Elevate your career by managing key customer relationships, driving retention and growth strategies. Collaborate cross-functionally to enhance customer value while executing renewal processes and expl...
Today
$104K - $156K *
Deliver exceptional client relations by managing the lifecycle of Day-2 long-term support engagements, serving as a trusted advisor, and advocating for client success to ensure satisfaction and value...
Reposted 1 month ago
Vice President, Customer Success
$160K - $175K *
Empower exceptional client experiences and retention by leading customer-facing operations. Drive operational excellence, team development, and strategic partnerships while fostering a culture of acco...
2 weeks ago
$143K - $175K *
Drive operational excellence by leading a global customer support strategy, integrating AI innovations, and enhancing performance across diverse teams. Foster collaboration and ensure exceptional cust...
4 weeks ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.