Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
$125K - $150K *
Manage and develop a high-performing Customer Success team, optimize client retention, and establish scalable processes while leading executive relationships for key Enterprise accounts and shaping th...
1 week ago
$125K - $169K *
Lead the charge in enhancing customer success initiatives by driving engagement, optimizing processes, and fostering strong relationships. Collaborate with cross-functional teams to ensure exceptional...
1 week ago
Senior Director, Customer Success Enablement & Strategy
$160K - $200K *
Empower innovative transformation by overseeing Customer Success operations, driving technology and AI strategies, and leading a high-performing team. Collaborate cross-functionally to enhance custome...
Reposted 3 weeks ago
$160K - $190K *
Optimize client engagement by driving growth and satisfaction across partnerships. Lead strategic initiatives, manage resources, and develop team capabilities to ensure success in a complex healthcare...
2 weeks ago
$160K - $200K *
Lead the charge in building a high-performing Customer Success organization that drives adoption, retention, and expansion in a dynamic B2B SaaS environment, while establishing strategic partnerships...
3 weeks ago
$108K - $134K *
Engage key Enterprise customers by providing strategic guidance, fostering strong relationships, and enhancing product adoption to drive retention and growth, while collaborating with cross-functional...
1 week ago
Director, Customer Solutions & Growth
$110K - $130K *
Champion cohesive service integration, driving excellence in customer success and operational performance. Lead teams strategically while fostering relationships and pursuing growth that aligns with c...
3 weeks ago
$80K - $95K *
Accelerate progress at scale by managing a diverse portfolio of accounts. Leverage data-driven strategies and automated outreach to enhance customer engagement, ensuring retention and growth through s...
Reposted 3 weeks ago
$120K - $150K *
Join as a Customer Success Manager, driving client relationships and ensuring they achieve maximum value through our solutions. Lead onboarding, monitor account health, and leverage AI-driven insights...
2 weeks ago
Enterprise Core Customer Success Manager
$88K - $118K *
Join a team that's dedicated to enhancing customer success by fostering partnerships with top clients, resolving challenges, and driving value in a fast-paced environment. Enjoy cross-functional colla...
1 week ago
Enterprise Core Customer Success Manager
$98K - $127K *
Lead customer success initiatives by partnering with top clients to enhance their operations using IoT solutions. Collaborate cross-functionally to design customized success plans and strategies that...
2 weeks ago
Customer Success Manager, SaaS
$80K - $95K *
Elevate customer success by owning onboarding to renewal processes, transforming feedback into actionable development requirements, and ensuring nonprofits leverage AI-powered tools for impactful fund...
2 weeks ago
Senior Manager, Office of the CSO
$185K - $202K *
Join a dynamic team that builds a trusted security advisor function to enhance enterprise sales. Collaborate with cross-functional teams and drive innovation in security operations, ensuring effective...
1 week ago
$150K - $170K *
Shape the future of client relationships by leading success initiatives, mentoring a dynamic team, and driving revenue growth through exceptional service and strategic insights in the programmatic adv...
4 weeks ago
$80K - $95K *
Elevate your career by fostering strong client relationships, ensuring product adoption, and driving account growth. As a key point of contact, you'll manage onboarding, monitor satisfaction, and iden...
3 weeks ago
Strategic Customer Success Manager
$102K - $140K *
Empower strategic customer growth by managing relationships, driving execution, and coordinating efforts across teams to ensure successful program delivery and expansion opportunities, while aligning...
3 weeks ago
$140K - $160K *
Empower client success by leading TPA account management efforts, driving satisfaction, retention, and strategic initiatives to elevate financial performance and operational alignment across teams and...
Today
Enterprise Customer Success Manager
$125K - $150K *
Drive enterprise success by partnering with C-suite stakeholders to optimize AI platform adoption, align technical solutions with business goals, and enhance Net Revenue Retention through strategic en...
3 weeks ago
Enterprise Customer Success Manager
$125K - $150K *
Engage as a strategic partner managing enterprise stakeholder relationships. Drive adoption of AI-powered growth intelligence, align with business goals, and ensure impactful outcomes while enhancing...
3 weeks ago
$100K - $187K *
Elevate customer satisfaction by leading a proactive Customer Success team. Drive operational excellence and foster key account relationships while delivering measurable results through strategic enga...
Reposted 1 week ago
$95K - $115K *
Shape the future of operational excellence! Lead high-value partnerships in banking and fintech, driving performance improvements and strategic initiatives for seamless payment solutions that fuel gro...
2 weeks ago
Customer Success Content, Director
$130K - $229K *
Develop compelling content strategies to elevate Customer Success initiatives, translating technical insights into engaging narratives for diverse audiences. Collaborate cross-functionally to support...
1 week ago
Customer Success Content, Director
$130K - $229K *
Unlock potential by driving impactful content for Customer Success and Professional Services. Collaborate with cross-functional teams to create compelling materials, elevate customer stories, and enha...
1 week ago
Sr. Customer Success Manager - West
$100K - $166K *
Join a team that empowers customers by delivering exceptional Client Experience and operational excellence. As a key player, you will drive impactful change through strategic program management and co...
2 weeks ago
$135K - $140K *
Empower customers to achieve success through strategic guidance, product expertise, and data-driven solutions, enhancing their experience with the platform and driving growth while building strong rel...
3 weeks ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.