Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

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$125K - $135K *

Elevate customer success by leading a dynamic post-sales team, driving retention and expansion through direct engagement and strategic insights, while shaping processes for scalable growth in a fast-p...

Vancouver, BCIn-Person

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K - $100K *

Champion client success by proactively managing relationships, monitoring account health, and coordinating cross-departmental responses to ensure exceptional service delivery and rapid issue resolutio...

1 month ago

  •   Less than 5 years exp.  •   Business Services

$98K - $115K *

Empower new customers by guiding them through a comprehensive onboarding journey, collaborating with internal teams to ensure effective adoption of business solutions and enhancing customer satisfacti...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Unlock potential by leading the success and growth of enterprise accounts, driving strategic partnerships, expanding customer engagement, and ensuring maximum value from solutions while collaborating...

US-AnywhereRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$78K - $105K *

Empower customer success by developing transformative enablement programs that enhance onboarding, adoption, and retention, while collaborating with cross-functional teams to drive revenue growth and...

Toronto, ONIn-Person

Today

  •   Less than 5 years exp.  •   Business Services

$78K - $105K *

Oversee customer success enablement programs, enhancing onboarding and engagement strategies while partnering with key teams to drive account growth and retention through innovative training and data...

Calgary, ABIn-Person

Today

  •   Less than 5 years exp.  •   Consumer Technology

$78K - $105K *

Elevate customer success by designing impactful enablement programs that drive onboarding, adoption, and retention. Collaborate with sales and marketing teams to optimize strategies and improve overal...

Vancouver, BCIn-Person

Today

  •   Less than 5 years exp.  •   Business Services

$180K - $210K *

Lead the charge in executing scalable enablement programs that enhance solution-selling across multiple teams, translating go-to-market strategies into impactful systems for improved sales effectivene...

US-AnywhereRemote

4 weeks ago

  •   11 - 15 years exp.  •   Business Services

$240K - $270K *

Develop high-value partnerships as a leader in client management. Drive growth by leveraging data insights and strategic guidance, while collaborating cross-functionally to optimize client outcomes an...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$150K - $200K *

Elevate customer success by spearheading the end-to-end customer journey, enhancing product adoption, and driving retention strategies across all market segments while collaborating cross-functionally...

1 week ago

  •   11 - 15 years exp.  •   Business Services

$235K - $375K *

Transform customer partnerships into success stories by leading post-sale strategies. Drive growth and retention across SME solutions, ensuring customers achieve maximum value through tailored support...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$90K - $113K *

Join a team that's dedicated to delivering high-quality resident care by providing clinical leadership and operational excellence. Engage with interdisciplinary teams and ensure compliance while foste...

Mississauga, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $130K *

Lead the charge in product marketing strategy and execution, overseeing go-to-market initiatives for financial solutions. Drive market intelligence and cross-functional collaboration to enhance produc...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$100K - $199K *

Empower your career by leading strategic B2B technology accounts, driving integrated marketing initiatives, and mentoring teams to deliver measurable business impact and client success in a dynamic ag...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$100K - $199K *

Transform client success through integrated marketing leadership, driving strategic relationships and measurable growth across B2B accounts. Foster high-level execution, mentor teams, and shape agency...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $199K *

Innovate client strategies by leading integrated marketing efforts across key B2B accounts. Elevate brand impact and ensure alignment between marketing objectives and measurable business outcomes. Cha...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$100K - $199K *

Grow your career with a senior leadership role shaping integrated marketing strategies for B2B technology clients. Lead client relationships, elevate team performance, and drive measurable business ou...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Lead the charge in shaping a transformative People Partnerships function, fostering team development and strategic alignment across multiple divisions to drive organizational success and nurture talen...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Create a transformative People Partnerships framework while leading and developing a dedicated team. Drive organizational effectiveness and elevate leadership capabilities to achieve business success...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $199K *

Shape the future of integrated marketing as you lead client strategy, connect with senior stakeholders, and enhance account performance to drive growth and deliver measurable business results across d...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$86K - $107K *

Join a dynamic team as you optimize client engagement and success through tailored GRC solutions. Leverage your expertise in governance, risk, and compliance to ensure clients maximize the value of ou...

Vancouver, BCIn-Person

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$100K - $150K *

Join as a sales leader to drive regional growth, build customer partnerships, and expand market presence in the ingredients industry while achieving revenue targets and delivering high-value solutions...

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$130K - $170K *

Join a team that's dedicated to ensuring our strategic accounts thrive through expert guidance, strong customer relationships, and data-driven strategies, while fostering growth, retention, and meanin...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$155K - $258K *

Accelerate progress at a leading financial solutions firm by driving strategic initiatives across platforms. Collaborate with diverse teams to develop innovative products and drive sustainable growth...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$180K - $315K *

Elevate the impact of large-scale corporate events by owning strategy, execution, and management across all event initiatives. Foster collaboration with cross-functional teams to deliver exceptional e...

1 week ago

  •   11 - 15 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.