Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

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$157K - $252K *

Champion data-driven insights by leading analytics strategy, development, and execution. Collaborate with cross-functional teams to enhance decision-making and operations through advanced analytics, r...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $130K *

Join us to lead strategic relationships with enterprise clients, enhancing customer success through strong business acumen and relationship management, fostering retention and growth while building a...

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $130K *

Join a team that's driving innovation in HR strategy and culture. As a senior advisor, you'll collaborate with leaders to align people initiatives with business goals, leveraging analytics and best pr...

Burnaby, BCIn-Person

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $180K *

Transform client relationships by leading cross-functional teams to execute and analyze digital marketing campaigns while driving initiatives for innovative solutions and maintaining client satisfacti...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$130K - $180K *

Lead the charge in managing client relationships and digital marketing campaigns, ensuring strategic growth and operational excellence across teams while driving innovative solutions for clients in a...

Yesterday

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$188K - $259K *

Champion the design and optimization of patient experiences across services. Collaborate with cross-functional teams to enhance patient interactions and drive measurable improvements, ensuring empathy...

3 days ago

  •   8 - 10 years exp.  •   Healthcare

$130K - $180K *

Shape the future of investment operations by leading transformative initiatives that enhance performance, align stakeholders, and drive measurable enterprise value through strategic change management...

Toronto, ONIn-Person

4 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$96K - $137K *

Explore a leadership role where you'll manage high-value client portfolios, drive growth, and deliver integrated solutions. Collaborate across teams to achieve both client success and internal excelle...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$187K - $275K *

Lead transformational sales enablement initiatives to enhance productivity and effectiveness within a global sales organization while integrating AI solutions for improved sales workflows and outcomes...

6 days ago

  •   11 - 15 years exp.  •   Business Services

$187K - $275K *

Empower sellers by spearheading comprehensive training programs and AI integration, enhancing sales productivity and effectiveness across diverse business models in a dynamic environment...

6 days ago

  •   11 - 15 years exp.  •   Business Services

$187K - $275K *

Champion the enablement lifecycle across global Sales, driving productivity and effectiveness through innovative training, AI integration, and cross-functional collaboration to enhance seller skills a...

6 days ago

  •   11 - 15 years exp.  •   Business Services

$187K - $275K *

Empower our Sales team by leading innovative enablement programs that enhance productivity and adoption of AI tools. Collaborate cross-functionally to drive effective content strategy and develop onbo...

6 days ago

  •   11 - 15 years exp.  •   Business Services

$187K - $275K *

Lead the charge in empowering global Sales through innovative enablement and AI solutions. Drive productivity, develop training programs, and collaborate with cross-functional teams to enhance seller...

6 days ago

  •   11 - 15 years exp.  •   Business Services

$187K - $275K *

Join a team that's driving sales success through innovative training and enablement programs. Your leadership will empower a global Sales organization to adopt AI tools, enhance skills, and boost prod...

6 days ago

  •   11 - 15 years exp.  •   Business Services

$187K - $275K *

Accelerate the success of our global Sales organization by leading comprehensive training and enablement programs, embedding AI tools, enhancing productivity, and partnering across functions to ensure...

6 days ago

  •   11 - 15 years exp.  •   Consumer Technology

$187K - $275K *

Make your mark at a leading tech firm by spearheading innovative sales enablement strategies. Drive productivity and growth within a dynamic Sales organization through comprehensive onboarding, ongoin...

6 days ago

  •   11 - 15 years exp.  •   Business Services

$187K - $275K *

Lead the charge in transforming sales enablement by designing innovative training programs, integrating AI tools, and driving productivity across diverse business models to accelerate growth and sales...

6 days ago

  •   11 - 15 years exp.  •   Business Services

$187K - $275K *

Transform sales productivity by designing and executing comprehensive enablement programs, integrating AI tools, and coaching a high-performing team to drive revenue and enhance seller effectiveness a...

6 days ago

  •   11 - 15 years exp.  •   Business Services

$187K - $275K *

Drive the design and execution of sales enablement programs to boost productivity across diverse business models, including onboarding and AI integration, while fostering team development and cross-fu...

6 days ago

  •   11 - 15 years exp.  •   Business Services

$80K - $120K *

Lead partner relationships by driving success initiatives, onboarding partners, and ensuring alignment with their needs. Collaborate cross-functionally to enhance client strategies and foster strong...

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $125K *

Join a dynamic team as a Customer Success Manager to foster client engagement, drive satisfaction, and enhance user adoption. Build strong, long-lasting relationships with customers to ensure success...

US-AnywhereRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$110K - $140K *

Grow your career with a strategic role that champions client success while leading integrated, multi-channel planning and execution. Collaborate cross-functionally to ensure measurable outcomes and dr...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Business Services

$168K - $231K *

Lead and shape strategic enterprise implementations through collaboration with Global System Integrators. Oversee complex projects, ensuring governance, risk management, and the development of scalabl...

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$168K - $231K *

Lead strategic delivery initiatives by overseeing complex implementations, ensuring governance and process design while collaborating with stakeholders and building scalable methodologies to enhance g...

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$168K - $231K *

Join a dynamic team to oversee complex enterprise implementations and drive strategic success through collaborative governance, innovative methodologies, and stakeholder alignment, enhancing delivery...

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.