Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$110K - $196K *

Lead logistics strategy and manage vendor partnerships for optimal service, cost, and efficiency. Collaborate cross-functionally to ensure seamless logistics operations across warehousing, transport...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Transportation

$100K - $150K *

Join a team that's dedicated to enhancing client success by building strategic relationships, ensuring customer growth, and driving adoption of solutions in a dynamic hybrid environment. Be a pivotal...

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $120K *

Drive customer success as you partner with clients to maximize their use of Datasembly’s data and software solutions, ensuring alignment with their strategic business goals throughout the customer lif...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$130K - $140K *

Engage clients by driving success through strategic account management, ensuring satisfaction, and maximizing ROI. Collaborate cross-functionally to mitigate risks and identify expansion opportunities...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$275K - $375K *

Reimagine sales development as a strategic force that propels growth through effective account engagement, pipeline creation, and AI integration. Lead a global team to enhance performance and align ef...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$175K - $230K *

Lead the charge in driving client success, creator operations, and acquisition. Oversee a team focused on cultivating partnerships and enhancing operational efficiency for profitable growth in a dynam...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$160K - $200K *

Elevate client success by leading enterprise strategies, enhancing relationships, and driving growth. Collaborate with cross-functional teams to deliver exceptional client experiences through data-dri...

5 days ago

  •   11 - 15 years exp.  •   Business Services

$160K - $200K *

Lead the charge in enhancing client success functions by developing strategies that drive satisfaction, retention, and growth while leveraging technology and data insights for optimal client experienc...

5 days ago

  •   11 - 15 years exp.  •   Business Services

$154K - $220K *

Engage as a technical architect to design and implement scalable data solutions for strategic customers. Collaborate cross-functionally to ensure successful deployments that enhance decision-making an...

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$123K - $176K *

Lead the charge in transforming enterprise data through architecting scalable ThoughtSpot deployments, ensuring robust integration that drives decision-making and supports overarching business strateg...

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $160K *

Unlock potential by architecting scalable data deployments for strategic customers, ensuring they leverage ThoughtSpot's AI-augmented analytics for insightful decision-making and sustainable growth ac...

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Transform customer relationships as you build and lead the Customer Success function, driving adoption, retention, and growth while collaborating with diverse teams to enhance value delivery and creat...

Ottawa, ONIn-Person

1 week ago

  •   8 - 10 years exp.  •   Business Services

$221K - $390K *

Optimize customer success outcomes for strategic clients by leading a global team to drive adoption, retention, and value. Balance executive level engagement with data-driven insights to achieve trans...

3 weeks ago

  •   11 - 15 years exp.  •   Business Services

$221K - $390K *

Champion customer success through global strategy, leading a team of Directors. Drive customer adoption, retention, and expansion while influencing C-suite discussions. Focus on data-driven results an...

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$266K - $426K *

Lead the charge in shaping global Customer Success strategy, driving measurable improvements in adoption, retention, and value for high-value clients. Collaborate across functions to enhance customer...

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$221K - $426K *

Empower our global strategy for Customer Success by leading a team of directors, driving adoption, retention, and measurable outcomes for key clients, ensuring data-driven insights guide enterprise-le...

3 weeks ago

  •   11 - 15 years exp.  •   Business Services

$221K - $390K *

Elevate your career by leading global Customer Success strategies, driving customer value, and fostering high-performing teams. Influence at the executive level and shape the future of customer engage...

3 weeks ago

  •   11 - 15 years exp.  •   Business Services

$156K - $258K *

Shape customer success during onboarding by managing relationships, aligning expectations, and ensuring seamless transitions from sales to operational stability. Drive engagement with teams to facilit...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$122K - $143K *

Lead impactful customer relationships by leveraging your expertise to drive retention and expansion for enterprise accounts, ensuring success through data insights and strategic partnerships in the dy...

3 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$80K - $95K *

Transform customer experiences by building strong relationships, identifying upsell opportunities, and utilizing data-driven insights to enhance performance while collaborating with cross-functional t...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$100K - $120K *

Engage customers by fostering relationships and ensuring their success through effective onboarding and support. Collaborate with teams to address client needs and drive metrics, leading initiatives t...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Elevate customer experiences by managing onboarding and support for clients in cardiac monitoring. Collaborate with cross-functional teams to ensure satisfaction, guide product development, and enhanc...

Reposted today

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Lead the charge in enhancing client success through advanced AI bookkeeping, optimizing seamless integration, and providing strategic guidance for automated financial solutions while driving user sati...

1 month ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Lead the charge in driving customer retention and satisfaction as a key partner post-sale. Collaborate across teams to optimize account management and enhance the customer journey in a fast-paced envi...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Unlock your potential by fostering strong relationships with enterprise customers. Drive product adoption and solve challenges while managing a $3M ARR portfolio. Collaborate for measurable outcomes i...

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.