Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
Client Success Manager, Accelerator Business Unit
$80K - $90K *
Optimize client success by managing key accounts, fostering relationships, and delivering actionable performance insights. Collaborate effectively with cross-functional teams to enhance client retenti...
Reposted yesterday
Senior Director, Customer Engagement Strategy & Operations
$244K - $305K *
Pioneer innovative AI strategies that enhance healthcare professional engagement, drive business transformation, and create superior customer experiences in a dynamic, commercial environment. Lead cro...
3 weeks ago
Senior Director, Employee Success Business Partner
$164K - $304K *
Serve as a strategic partner to leaders, aligning employee success with business goals to drive innovation and performance in a dynamic, technology-focused environment. Lead talent development and eng...
4 weeks ago
Senior Director, Employee Success Business Partner
$164K - $304K *
Champion strategic HR partnerships to align talent and business goals, fostering organizational effectiveness. Drive leadership development and change management in a dynamic technology environment wh...
4 weeks ago
$110K - $125K *
Champion customer success by owning a portfolio of professional-services accounts. Drive adoption, retention, and renewals while collaborating with teams to enhance client profitability and deliver va...
2 weeks ago
Senior Manager, Customer Solutions Engineering - Strategic Accounts
$120K - $145K *
Lead and develop a high-performing team managing key customer relationships. Drive technical health and adoption, collaborating closely with sales for renewals and expansions while ensuring consistent...
4 days ago
Upmarket Customer Success Manager, Discover
$105K - $130K *
Lead the charge in defining Customer Success for a new product, partnering across teams to improve client engagement and outcomes while shaping playbooks and strategic initiatives for long-term growth...
2 weeks ago
Upmarket Customer Success Manager, Discover
$105K - $130K *
Empower eCommerce brands by shaping customer success strategies, optimizing retention, and driving impactful insights from AI-driven discovery experiences. Collaborate with cross-functional teams to e...
2 weeks ago
Customer Success, North America
$110K - $130K *
Support enterprise clients in maximizing value from AI solutions. Engage directly with stakeholders, ensure satisfaction, drive adoption, and address challenges, while collaborating across teams to en...
6 days ago
Customer Success, North America
$110K - $130K *
Help us enhance customer success by managing enterprise accounts, driving product adoption, and building strong relationships. Collaborate across teams to ensure customer satisfaction, retention, and...
6 days ago
Founding Customer Success Manager
$130K - $160K *
Drive enterprise account success by guiding onboarding, adoption, and renewals while building the customer success framework from the ground up to ensure optimal platform utilization and client satisf...
Reposted 2 weeks ago
$110K - $140K *
Unlock potential by leading cross-functional teams to optimize customer success and drive effective enterprise solutions. Foster collaboration and manage projects to strengthen key relationships while...
3 weeks ago
$80K - $95K *
Lead the charge in delivering exceptional IT infrastructure support while managing a dynamic team of technicians. Enhance service delivery, troubleshoot complex issues, and ensure quality performance...
4 weeks ago
$160K - $200K *
Drive customer success by cultivating relationships with strategic accounts, ensuring satisfaction, retention, and growth. You will be the executive liaison managing comprehensive account health and o...
2 weeks ago
$110K - $125K *
Empower customer success by fostering strong relationships post-sale, advocating for client needs, and collaborating across teams to ensure satisfaction, retention, and custom solutions that drive ope...
1 week ago
$110K - $125K *
Engage customers post-sale to ensure satisfaction and long-term loyalty while collaborating with internal teams to tailor solutions that meet operational goals and resolve issues effectively for a sea...
1 week ago
$110K - $125K *
Unlock potential by driving customer satisfaction and retention through expert relationship management, training, and tailored solutions in a dynamic and collaborative remote environment...
1 week ago
Manager of Customer Growth, Nurture
$90K - $100K *
Shape customer growth strategies by leading a high-performing team to enhance value, adoption, and retention across an extensive client base. Drive operational excellence and cross-functional collabor...
2 weeks ago
Customer Support Solutions Lead
$121K - $151K *
Join a dynamic team to architect AI-driven customer support systems, enhancing processes and workflows. Collaborate and innovate to transform customer experiences through hands-on solutions and automa...
1 week ago
$106K - $139K *
Join a team that leads client success by enhancing partnerships and driving exceptional service delivery. Manage teams, foster client relationships, and ensure financial performance while supporting t...
1 week ago
Customer Success Manager (CSM) SAP Next Gen SAP Academy for Customer Success- Newport Beach (Hybrid)
$78K - $180K *
Elevate customer success by guiding clients through their business journey, optimizing engagement, and driving satisfaction with cloud solutions, while developing your skills in a structured, immersiv...
3 weeks ago
Customer Success Manager (Migration to Portfolio growth & retention)
$80K - $95K *
Lead the charge in transforming customer journeys by migrating legacy accounts to the Studycast platform, ensuring seamless adoption, ongoing satisfaction, and long-term growth through trusted relatio...
2 weeks ago
Senior Manager of Customer Onboarding
$100K - $120K *
Transform customer onboarding by leading a high-performing team to optimize software adoption and payment utilization while enhancing the customer experience and driving revenue growth. Collaborate cr...
1 week ago
$80K - $95K *
Unlock potential by driving customer success and engagement for a portfolio of clients. Become a trusted advisor, connecting solutions to business outcomes while enhancing relationships through strate...
3 weeks ago
Manager of Customer Growth, Nurture
$90K - $100K *
Support a high-performing team to drive customer growth and retention, enhance strategic alignment, and architect innovative expansion strategies for over 14,000 clients, focusing on product adoption...
2 weeks ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.