Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$145K - $259K *

Lead the charge in driving revenue growth and customer experience by spearheading innovative sales strategies and partnerships within the construction technology sector. Foster a high-performing team...

2 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$145K - $259K *

Lead sales and customer experience initiatives to drive growth and market expansion in innovative construction technology. Collaborate with cross-functional teams to ensure exceptional customer journe...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$140K - $165K *

Drive client success by leading strategic media solutions and overseeing team performance. Collaborate to ensure alignment in marketing strategies, foster client relationships, and mentor team members...

3 weeks ago

  •   5 - 7 years exp.  •   Media

$150K - $180K *

Optimize global financial operations by leading international accounting oversight. Ensure compliance with accounting standards, drive improvements, and manage complex cross-border challenges. Collabo...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$129K - $225K *

Drive category strategy and merchandising excellence across Americas, ensuring alignment with global plans. Lead cross-functional teams to optimize performance and execute compelling product stories f...

1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$150K - $200K *

Empower enterprise sales excellence as you lead the team and strategy, managing high-value accounts while building a strong sales culture to achieve ambitious goals and drive growth in a dynamic marke...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $200K *

Empower revenue growth by leading enterprise sales initiatives, shaping strategies, and building a high-performance team to drive complex deal closures with top-tier clients. Be a key player in defini...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Transform commercial operations by designing data-driven systems that enhance revenue and retention. Lead team workflows, govern Salesforce architecture, and deploy AI for operational excellence acros...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Optimize commercial operations by architecting a robust Salesforce system that empowers Sales, Customer Success, Marketing, and Finance. Drive efficiency, accountability, and data-driven decision-maki...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Accelerate progress at optimizing supply chain strategies, directing operations, and ensuring compliance to meet organizational goals. Lead initiatives in purchasing and management to boost efficiency...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $200K *

Accelerate your career as you lead a high-performing service team, ensuring exceptional customer experiences while managing operations for multiple franchises. Drive profitability through effective co...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$120K - $180K *

Accelerate success by leading and scaling a high-performing field sales team. Own operations, design infrastructures, and cultivate relationships to drive measurable outcomes for strategic partnership...

2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$120K - $150K *

Lead innovative media strategies as the Brand Media Director, overseeing cross-channel campaigns, optimizing partnerships, and mentoring a creative team. Drive impactful results, foster collaboration...

3 weeks ago

  •   8 - 10 years exp.  •   Media

$120K - $180K *

Lead the charge in scaling field sales operations through effective team management, performance optimization, and strategic partner engagement, ensuring operational excellence and measurable impact a...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$197K - $394K *

Shape the future of Tech Ops by leading strategic initiatives that enhance efficiency and scale governance practices, ensuring alignment with business priorities and optimizing cross-functional collab...

Reposted 6 days ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$108K - $110K *

Manage quality assurance programs ensuring compliance with FDA, USDA, and customer standards. Oversee food safety initiatives, develop preventive controls, and drive operational excellence for product...

3 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$100K - $130K *

Lead the charge in building a modern, data-driven marketing engine focused on demand generation and digital strategy. Drive measurable growth by transforming branding capabilities and aligning marketi...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$70K - $95K *

Accelerate progress at our Sales team by managing accounts and driving new business with innovative solutions using quality products that meet diverse client needs...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$70K - $95K *

Champion sales growth by connecting with distributors and end-users. You will lead the sales strategy in key territories, building relationships and advancing business objectives through professional...

6 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$130K - $140K *

The Sales Manager at Visiting Media will lead a high-performing team of Account Executives to drive revenue growth and implement strategic sales plans in the hospitality sector. This hybrid role invol...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$100K - $140K *

Empower businesses by managing accounts and driving new sales opportunities in the Vancouver market. Utilize your expertise to deliver high-quality solutions through exceptional service and effective...

Vancouver, BCIn-Person

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $140K *

Join a team that's committed to empowering businesses as a Territory Sales Manager, driving growth and solutions for clients across various industries with our extensive product range and unparalleled...

Richmond, BCIn-Person

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $110K *

Grow your sales expertise by managing accounts and pursuing new business opportunities. Leverage a vast product range to create effective solutions while delivering exceptional service to clients acro...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$75K - $110K *

Take ownership of expanding market presence by managing existing accounts and prospecting for new clients. Leverage a diverse product range to deliver exceptional solutions and service that businesses...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $110K *

Join our Sales team to drive growth by managing existing accounts and prospecting new business. Utilize a diverse product range to deliver exceptional service and solutions, building trusted relations...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.