Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$150K - $180K *

Drive finance and accounting excellence by leading operations organization-wide, enhancing internal controls, managing teams, and ensuring strategic alignment for sustainable financial health and corp...

5 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$150K - $180K *

Lead the charge in transforming global procurement strategies to enhance customer service and compliance for government-funded programs. Oversee supply chain operations, establish partnerships, and dr...

3 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$165K - $180K *

Lead the facilities management strategy, ensuring operational excellence and best-in-class services across multiple regions and diverse properties. Drive standards, optimize performance, and enhance b...

Toronto, ONIn-Person

Reposted 1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$110K - $130K *

Drive operational excellence by leading team development, resource management, and customer relations. Own financial performance while ensuring safety, compliance, and continuous improvement. Collabor...

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$135K - $175K *

Shape the future of our maintenance operations by developing effective programs, enhancing equipment reliability, and leading training initiatives to maximize overall system performance and efficiency...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$135K - $175K *

Accelerate progress at our Distribution Network by enhancing maintenance programs. Leverage expertise to standardize infrastructures, boost equipment effectiveness, and deploy training initiatives, en...

Today

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$120K - $145K *

Shape the future of pricing strategy by leading initiatives that drive profitability and competitive positioning. Collaborate with cross-functional teams to enhance pricing governance, optimize portfo...

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$70K - $95K *

Elevate customer success through strategic solutions and exceptional support. As a crucial contact for key accounts, you'll streamline operations and drive satisfaction in a fast-paced environment, en...

Mississauga, ONIn-Person

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K - $110K *

Transform manufacturing operations by leading a startup facility, ensuring efficient production, quality control, and safety while developing a cohesive team and driving continuous improvement initiat...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$88K - $105K *

Transform supply chains by managing inventory and addressing disruptions to ensure efficiency and operational excellence. Collaborate with teams to drive promotional success and maintain quality stand...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Food & Beverages

$206K - $372K *

Transform global sourcing strategies in Professional Services and Marketing. Lead a cross-functional team to enhance supplier partnerships and create a Global Sourcing Center of Excellence driving cos...

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$206K - $372K *

Lead global sourcing for Professional Services and Marketing, defining strategies, managing supplier relationships, and driving value across a $150M spend. Shape a Global Sourcing Center of Excellence...

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$110K - $130K *

Elevate marketing effectiveness by owning and optimizing systems for campaign management and performance tracking. Collaborate with teams to ensure data integrity and swift issue resolution while guid...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$145K - $165K *

Innovate operational efficiencies while leading facility management and production. Drive continuous improvement initiatives, ensure regulatory compliance, manage budgets, and mentor staff to achieve...

3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$178K - $238K *

Drive success by cultivating customer relationships and exploring new sales opportunities in designated regions. Leverage your expertise to develop tailored solutions, enhance customer engagement, and...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$125K - $150K *

Drive revenue growth as a key leader in eCommerce sales, fostering partnerships in D2C. Lead the strategic development of tailored logistics solutions while managing high-value sales pipelines and max...

Today

  •   5 - 7 years exp.  •   Transportation

$150K - $175K *

Accelerate progress at a leading firm by fostering client relationships, driving sales initiatives, and crafting tailored business solutions in a dynamic transportation market. Lead strategic prospect...

4 days ago

  •   5 - 7 years exp.  •   Transportation

$150K - $175K *

Drive business growth by developing client relationships and sourcing new opportunities within assigned territories, while maintaining existing accounts and collaborating with management on sales stra...

4 days ago

  •   5 - 7 years exp.  •   Transportation

$110K - $130K *

Lead the charge in developing customer relationships and driving sales growth by identifying opportunities within assigned markets and delivering tailored solutions that meet client needs and enhance...

4 days ago

  •   5 - 7 years exp.  •   Transportation

$125K - $150K *

Unlock your potential as you lead sales initiatives, forge relationships, and drive growth in targeted market regions while ensuring client satisfaction and operational excellence through effective co...

4 days ago

  •   5 - 7 years exp.  •   Transportation

$125K - $150K *

Drive business growth by cultivating relationships with customers, exploring new opportunities, managing proposals, and delivering impactful presentations, all while maintaining administrative accurac...

5 days ago

  •   5 - 7 years exp.  •   Transportation

$150K - $180K *

Transform revenue strategy by optimizing sales processes and enhancing data-driven insights to drive growth. Collaborate across teams to mitigate revenue leakage and establish a robust operations ecos...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Business Services

$150K - $180K *

Champion product strategy and development in the optical networking sector. Collaborate with teams and customers to drive growth, profitability, and customer engagement through innovative product mana...

4 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$100K - $130K *

Unlock potential by leading a dynamic sales team to drive revenue growth, manage strategic initiatives, and enhance customer relations within your district. Collaborate effectively to analyze market t...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Unlock new business opportunities by driving growth in water resources, stormwater, and consulting markets. Shape strategies, build relationships, and convert leads into revenue while laying the groun...

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.