Director, Customer Service Jobs in Los Angeles, CA

Take ownership of operations across multiple logistics facilities, ensuring high service quality and profitability. Lead strategic initiatives, manage budgets, and drive a culture of safety, inclusion...

Advance customer experience strategy and drive AI-enabled transformations by ensuring seamless integration of automated solutions with human interactions, fostering a high-quality, frictionless journe...

Manage operational excellence and customer satisfaction in scaling AirDial implementations, overseeing complex deployments and global support. Drive innovation through AI-driven tools, establishing hi...

Lead global order entry and billing operations, ensuring compliance and accuracy while overseeing transformation initiatives to enhance efficiency through automation and AI, driving strategic executio...

Elevate operational excellence and team performance by leading a 700+ member organization, optimizing processes, and ensuring top-notch customer service in a large-scale facility...

Take ownership of operational excellence at a 2 million sq. ft. facility, leading a 700+ member team while driving strategy, performance improvements, and legendary customer service across multiple fu...

Accelerate progress at the intersection of Sales, Marketing, and Customer Experience. Lead revenue operations to enhance forecasting, integrate AI solutions, and optimize processes, driving scalable g...

Join a team that's dedicated to customer success, offering expert technical leadership, managing relationships, and developing tailored data center solutions. Play a key role in driving product strate...

Lead the charge in driving sales of clinical documentation solutions in healthcare, focusing on Gastroenterology. Manage customer relationships, execute sales strategies, and achieve targets while fos...

Transform healthcare operations by leading shared services strategy, enhancing efficiency, and driving financial outcomes while collaborating across teams to improve patient access and streamline work...

Join a dynamic team as you manage client invoicing, collections, and performance metrics. Utilize your strong communication and organizational skills to enhance workflow efficiency and foster client r...

Champion strategic customer success by driving enterprise client relationships and innovative CX transformation initiatives. Leverage technology and human expertise to optimize service delivery for me...

Transform client relationships and drive growth through strategic account leadership, operational excellence, and collaboration, ensuring ideal service delivery and performance across high-profile acc...

Architect a thriving national service sales strategy to elevate recurring revenue, enhance contract retention, and establish long-term customer relationships within a fast-paced and dynamic environmen...

Optimize product vision and strategy for billing systems, leading Agile teams to deliver innovative payment solutions. Collaborate with IT and Finance to ensure scalable, secure operations while drivi...

Join a team that's defining the future of billing and payment systems. Lead a talented group of managers and engineers to innovate and optimize financial technologies while ensuring compliance and str...

Manage client relationships and service delivery, drive operational excellence, and lead a high-performing team. This role involves strategic alignment, quality assurance, and financial oversight for...

Accelerate progress at the forefront of branded merchandise, leading a dynamic team to enhance client relationships through innovative product solutions and operational excellence, driving strategic g...

Champion operational excellence by leading a dedicated fulfillment team focused on timely shipping, inventory management, and superior customer service while fostering a safe and efficient work enviro...

Lead global dubbing procurement strategies, oversee sourcing, and ensure supplier performance. Collaborate with cross-functional teams to optimize vendor relationships and meet financial targets while...

Transform client relationships and drive growth by leading complex deal structures and strategic advisory in a collaborative, high-paced environment focused on emerging middle-market companies...

Unlock your potential as a strategic leader, fostering institutional relationships and delivering tailored asset management solutions while driving sales processes and client service excellence...

Champion your career with this dynamic remote role, supporting customers through their life insurance journey. Leverage your sales expertise to personalize coverage, drive conversions, and provide exc...

Transform supply-side connectivity strategies as you lead multi-functional teams, driving alignment and operational efficiency. Your expertise in technical programs empowers growth and enhances relati...

Drive your career forward by leading a high-end dining program with a dedicated team. Oversee operations, ensure exceptional food quality, manage financials, and deliver personalized client experience...